Reply Type: Text

Reply Type: Text video tutorial #

Video Script
Hi, this is Herson, and in this video, we will cover in detail the Text Reply Type, so when we finish, you can start using it immediately. You can use The text reply when you need to reply to a user with a simple text box. 

Let me show you how we can create one: Before logging in HeroBot, we go to the menu on the left and click on Messenger Bot, and then on post-back Bot Manager. Once inside, we are going to create a new template.  I will do all the examples inside a post-back template, so from this point on, this step is the same to start every demonstration.

Before we start, we have to give this template a name, select the Facebook page, and give an ID.  In a separate video, we will cover in a more profound way how to use the post-back templates; for now, let us focus on the reply types only.

Ok, here is where the fun begins When we click “select reply type,” you can see all the ten reply types dropping down, and we select “text.” After that, we want to enable the “Typing on display:” feature, so the three typing dots emulate someone is typing a message. Also, we can dictate how many seconds this typing feature will last before the user receives the message. Let us say we want a delay of 4 seconds.

In the text box is where we can create our message.  Of course, this text area supports spintax like: {Hello|Hi|Hey} inside your message.  Also, you have an option to use First name and Last name dynamic properties, which pulls and displays the First name or Last name of the user dynamically. 

Furthermore, you can include Emojis from the emoji tab (smiley face). In the next video, I will explain the IMAGE reply type and teach you how to create it inside HeroBot. See you there.

Reply type:Text documentation #

Text reply is simply used when you need to reply to the user with simple text. Of course, this text area supports spintax like: {Hello|Hi|Hey} inside your message. Also, you have an option to use First name and Last name dynamic properties which pulls and displays First name or Last name of user dynamically. Furthermore, you can include Emojis from the emoji tab ( smiley face).

Herobot Reply Type Text
  1. Select reply type : select the type of reply you want to create for your bot template. (You have already selected text reply.)
  2. Typing on display: enable this option if you want your bot to reply with a delay, enter Delay in reply in seconds. Please note having typing on display delay lead to more organic appearance for your bots.
  3. Reply message: enter your reply message for your bot to respond. Please note that you can include Spintax like : {Hello|Hi|Hey} inside your message. Also, you have an option to use First name and Last name dynamic properties which pulls and displays First name or Last name of user dynamically. Furthermore, you can include Emojis from the emoji tab ( smiley face).
  4. Add more Reply: with this option, you can add more replies similar to the one you just added. please note you can add up to 3 to each conversational bot.
  5. Submit :once you have configured all of your desire settings click on submit to save your Post-back bot template.
  6. Simple example of text reply bot
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