Post back bots are conversational bots that you build using a combination of text elements and different visual elements such as : Text, Image, Audio, Video, File, Quick Reply, Text with Buttons, Generic Template, Carousel, Media.
These Post back bots are responsible to interact with the user and take the conversion as deep as you want with the user. Latterly you can create infinite amounts of interactions and conversations in HeroBot using these Post-back bots to achieve certain goals such as collecting data from the user, conversion events or simply interactions.
To create Post-back Bot template click on Create new template. This button will redirect you to a new page to fill the necessary information for Post-back Bot template.
What this video tutorial to get familiar with reply types so you can use the accordingly:
[expand title=” Video Script “]Hi, this is Herson, and welcome to this tutorial video. Today I will explain in more detail the Media types available in HeroBot.
This topic, in my opinion, is the foundation of chatbot building. Why? Because Once you understand the media types, you will unleash all the potential you have to deliver a well-crafted and powerful message via messenger. The reply types are the different media formats you can use to deliver your message using a bot sequence.
It could be a simple text, a video, a gif format image, and even a PDF file that people can click, see, share or download. And here is the KEY question: What is a ChatBot Sequence? Well, A Bot sequence is essentially a series of Reply types that you can arrange in a specific way to craft and deliver a compelling and engaging message.
They are the building blocks of a messenger bot. Ok, now that we know what a Reply type and its functionality is, let me introduce you to the ten reply types we use to build a chatbot inside HeroBot. We divide them into two groups: -The 1rst group is where we put those reply types that have NO buttons involved.
That means they only display the information but don’t have any button embed. They are:
The second group is where we put those that have Buttons involved. That means we can embed buttons that a user can click to open a website, give us information, go to the next step in the sequence, and so forth. They are:
✅Text With Buttons
These are all of the reply types we are going to cover one by one. In the next video, I will explain the TEXT reply type and teach you how to create one inside HeroBot. See you there.[/expand]