bot site

How to use effective bot site for your business marketing

If you are thinking of ways to earn money while you are in your respective houses, then the best option is to start your business online. In this age where everyone seems to live in the online world, e-commerce is a good idea for marketers. However, this is not as easy as you think. To match the expectations of your customers, it is best to use a bot site for our business. As it stays up online 24/7 and can accommodate numerous people at a time, you should consider using chatbots for your brand.

bot site

However, there are steps that you should take in order to create a chatbot that will best suit your business. Almost every one of us had a bad experience with using automated services. Despite its similarities to how some humans respond, bots cannot completely think and feel like them. With a reckless move of bot site, everything can go downhill. These are the things that you should consider avoiding to create more traffic and bring in more sales.

Tips on creating your chatbot

There are many issues regarding the chatbot industry today. Most people do not prefer the robotic and unempathetic way bots are handling their issues. Moreover, unhelpful and repetitive responses of chatbots are annoying customers more than anything. Some people feel that it indicates the lack of care of the company for its customers. However, you can avoid these issues by doing some effective bot site tricks.

Know your line of business

If you want to succeed in the world of marketing, it is important that you know what you are entering. Learn about every nicks and corner of the type of business you have. Read reports and published materials about other successful marketers in this field and learn from them. Know the latest trends and participate in the online forums of people talking about what they like and hate about certain companies. Take note of all this because it will really be useful for your own business.

When you already know about these things, creating your own bot for marketing will be much easier. Moreover, you will know the basic problem areas in your business that you can now avoid. Also, you will have a deeper understanding of your customers chose the leading brands rather than other companies. Other than this, you can also distinguish the areas you can improve with the changing trends in the market.

Outline your goals

With the researches that you did previously, you can now outline your goals. This is very important in establishing an effective bot site. Moreover, it will help you define the parts your chatbot should take part in order to make your business successful. This will help you realize the missions of your business as well as in the profit area. As it defines where you should go, planning will be a lot easier along the way and can increase its effectiveness.

To have an effective goal, you should consider making it clear and simple first. Don’t stress out on making it picture-perfect which can lead to further complications. Rather, be specific about your goals and make it realistic as you can. Remember that creating a bot for marketing is hard enough. Thus, your goals on creating one should be as simple as you can. However, this does not mean that you can’t innovate and use your creative juices.

Understand your users

Your consumers are a vital part of the success of every business. Thus, it is only natural to try to understand your customers for an effective bot site. Know the basic profiles of those who mostly and will probably visit your website. As you identify your target market by their gender, age, and economic standing, you can create a good bot marketing plan that will satisfy them.

Moreover, you should consider the type of business you have to know the personalities of the customers who might be interested in your products or services. Learn about the tone that might make them stay and continue talking to your chatbot. If you are in the entertainment or gaming business, then you should consider creating an entertaining bot. Make it witty and you can use memes and gifs as it holds a conversation. Meanwhile, use formal tones in businesses where users need straightforward and professional answers.

Brainstorm with experiences employees

bot site

You should not be afraid of creating a bot because you do not know how it should properly hold a conversation. Instead, call out your employees or friends who are experienced in this area and brainstorm with them. With their help, you will be able to know the things customers frequently ask. Also, you will be able to know the most effective tones and responses that you can use to deal with problematic consumers.

This way, your bot will be able to filter the queries and concerns that they can handle and send a human server those that require more complicated answers. Also, you can now create a conversation flow that will be both simple and useful for your users. However, you should always remind yourself that creating a perfect artificial intelligence is impossible and is bound to fail. Cover every possible subject your customer might bring up and prepare a simple response for them.

Types of bot site

There are a lot of steps and considerations that you should take first before you can devise the best bot site. However, as you plan on creating one, you should know first the type of chatbot that you should create. Also, consider the roles it would take into your company for a clearer agenda and personality of your artificial intelligence. Here is a list of the basic types of bots that you can use for your business:

Sales bot

This type of bot is very important if you want to succeed in the bot site. Obviously, sales bot can help you increase your sales. Moreover, it can make the buying process easier as it converses with the customer about the products or services he/she needs. Also, it has personalized product recommendations. You can also include images, videos, links, and gifs in the usual conversation between a bot and its user.

FAQ bot

If you are going to engage with your customers for a long time, you will notice a series of repetitive questions that they may ask you. Now, it can be annoying and exhausting for your human employees. However, you can design a FAQ bot that is in charge of answering repetitive and frequently asked questions. You can also, include buttons that your customers can choose just in case they are having trouble conversing with your bot. It can also respond to your customers while you are out or your business is closed. This can add to the productivity of your business and increase your sales and connection with your consumers.

Lead Generation bot

A lead generation is important to your business especially in this modern era where you have millions of competitors around the world. It helps you in going all out on the internet and create more traffics than can lead to more sales for your company. As you use lead generation bot, you can automatically create a target group that you can associate with. Rather than wasting your time on people who do not have an inch of interest to your brand, why not focus on those who are actually interested?

Appointment bot

There are different types of businesses and each one of them has different problems that they may face. Now, a company offering intangible goods such as services might differ from those who are offering products. One of these is how it has problems managing appointments. However, with appointment bot, you can now easily set appointments with your clients. This is without worrying about overlapping schedules as bots are intelligent enough to record and manage your schedule.

Survey bot

If you don’t know, surveys are actually really helpful to businesses. This helps in the progress and planning changes and improvements for a brand. However, a modern era means that giving out printed questionnaires will only make you lose money and time. Instead, opt to survey bots that can help you collect answers from your customers with less hassle and more fun.

Enjoy the best bot site with Herobot!

Even if you have the best plans to create an effective bot site, this will all mean nothing if you do not have a good website where you can create freely. Meanwhile, hiring professionals will really be costly and learning programming yourself will be really difficult. This is one of the reasons why Herobot is aiming to be the best Chabot platform for marketers.

bot site

It longs to provide the best services that can make bot creation a lot easier. Also, it offers a wide variety of widgets that you can use to make your bot more personal. If you are still clueless about where to start, Herobot has different templates that you can choose from to set as a help for you. Learn more about chatbot creation on our website now.

market messenger

Here Is How Market Messenger Can Help You and Your Business

Have you heard of the market messenger? Our world today is undoubtedly in the age of revolutionary technology. It is as if everything we need – can ever need is already within the firm capabilities of our ever-growing technological prowess. ChatBot Digital Marketing is one of the great examples of such claims. This technical marketing strategy makes use of intricate Artificial Intelligence technologies and fits exceptionally well with how various companies nowadays conduct their businesses. Indeed, it is a critical component in any present company’s marketing strategy in terms of guiding their customers through a marketing sales funnel.

The marketing funnel that is programmed into the AI ChatBot would be defined in relation to the products and services being offered into the market place from the company in question. A full-service digital marketing agency may well devise implementation of the particular social media digital marketing strategy.

market messenger

The point being made is that publishing your content on its own is not enough anymore; there is now the need to promote your company and building its own brand. However, this cannot be done by sole human resources alone, no matter how capable and skilled we may be. In today’s time, with millions and millions of potential competitors; for one to succeed, they must take full advantage of what they have. That is where the AI digital marketing and market messengers come into place.

So, What Is A Market Messenger?

The next time you attend a networking event or meet someone social networking online, think of them as a messenger. If you are familiar with how networking works, you probably already had someone share a referral with you. They talk thoroughly and openly about a product or service that they wholeheartedly believe can help you and completely sells you within it.

In general, people who network are aware that giving referrals is the name of the game. It’s common to attend a high power networking luncheon and ask for assistance with a project and get several suggestions of who to talk to. No matter what you need, your network can provide it, somehow through someone. You can treat as if marketing messengers are one of those people because that is exactly what they are purposely designed to do.

These intricate and complex programs are installed with their very own smart artificial intelligence. This gives them the capability to respond rightfully to whatever your customers are inquiring about your product or services. Meaning, you won’t have to do that hard labor by yourself! Let the machine, with its vast memory and tons of data, take in the queries of your potential customers and then answer them while promoting your product or service. Undoubtedly, this technological advancement has worked wonders in helping entrepreneurs reach their goals. Even if you are still starting up, an already blossoming one, or maybe a fully-fledged online marketer, it is essential now to have yourself a market messenger.

More about Market Messenger...

Many large and well-renowned business companies have already regarded using market messengers as the “new way to do business.” They even go as far as saying that this cutting edge marketing programs would become the norm for marketing strategies in the near future. And they aren’t far off with that statement. The fact that we are now in an era where technological advancements seem to have overtaken our everyday lives, it is indeed fundamental to always get one step ahead to succeed. Utilize every given resource, study every trend, and eventually, positive results will definitely be felt.

You won’t even have to think about it anymore; market messengers can genuinely help you and business in more ways than one. Here are some reasons why you need to install a market messenger on your website today.

It Offers Zero Wasting Time

Now imagine if you are a customer that has a specific inquiry. You went to the business’ website, and then there is no chatbot. This means that you must manually search for your particular question on their website. Perhaps in their Frequently Asked Questions (FAQs), maybe in their blog section, worse yet, maybe you’d be forced to sit through numerous videos just to look for an answer. You’d already be losing lots of precious time now for only one inquiry. But with a chatbot, you can have answers for most of the questions you may ask without any delay.

Every Customer Experience Is Different
market messenger

A personalized experience can be the driving force to help you convert your prospects into customers. With conversational and smartly designed chatbots, you can make your customers feel as if they are interacting with a real person, not a machine. This practically guarantees that every customer may have a different experience every time they use the smart program. Moreover, they offer the desired information or services instantly. For your online retail store, the chatbot will function like a salesperson that can help customers find the required info about what you offer. What’s more, it is definitely reliable and has the consistency that no man can ever replicate.

It Offers Better Customer Service Level

Personalized chatbots powered by great AI can process the natural language at various given levels. This includes discourse, semantics, syntax, and more. This means that chatbots are offered more in-depth insight into human psychology in order to respond to visitors with the appropriate service and information. And as promised, this info, as long as it is in their database, is provided instantly regardless of the number of the queries.

Has Improved User Engagement

Designers and developers of a given business’ website are always under pressure to be able to give out the right and perfect user experience. It is already a given that customer expectations have no definite limit. Meaning that improving the user experience will always be a risky journey that may end up nowhere with just a few mistakes. Chatbots, on the other hand, has been a gift sent from above for these concerns. If designed much or well, chatbots can truly help a business provide services and engagement that will make its customers genuinely happy.

It Can Target A Wider Range Of Audience

Various social media platforms such as Facebook Messenger, Slack, Telegram, and Skype work with a chatbot. So, it has become a lot easier to target a much wider audience. To have success in a given business, one must have a broad reach to potential customers. The broader their virtual territories may be, the better chances they are to succeed with their given venture. Chatbots enable your business to reach further than ever before.

Business Intelligence

The latest advancements in artificial intelligence and machine learning programs make this virtual assistant even more powerful. This means that it can collect and process a good deal of conversational data for researchers so that they may get a more in-depth insight into what’s inside the minds of buyers. For any business, no matter what industry they may partake on, it is of paramount importance to have the right intelligence for the business. With the help of chatbots, companies can improve and evolve their products and services.

It Performs Much Needed Survey

An intricate chatbot can definitely get a better idea of the customer experience when they buy a product or service. It stores the data provided by the customer, his or her tendencies, and the right information to understand the needs and wants of the customers better. The problem is that the survey system via emails and websites is not very successful as most visitors are apathetic due to lack of time and many other reasons. On the other hand, chatbots engage customers in a real-time conversation making the survey brief and customers.

These are just seven critical reasons why you, as an online marketer, should install a market messenger on your business website today. What harm can it do for you, right? After all, your end goal is to gain a whole lot more customers and provide a better user experience for them. Chatbots can genuinely help you in more aspects than you may currently realize and that should not be ignored. Your business growth depends on it in a particular way.

Herobot May Just Be The Help That You Need

market messenger

It is essential to make the business the best it can be to generate greater success and profits. There is a vast range of chatbot building platforms that are available for various expertise, such as e-commerce, banking, retails, leisure, travel, healthcare, etc.

HeroBot enables automation of your messenger marketing. With an open rate of 70% to 95% click-through rate above 20% and 3-5x higher conversion rate, Chatbots & Facebook messenger marketing are the future of digital marketing. Additionally, HeroBot makes it incredibly comfortable to grow your contacts and customer’s list by providing a complete set of online tools to convert anyone into a user or subscriber. Whether you already have a business or just starting out – we’ve got you covered! Contact us now at 1 800-622-8282 or visit our website by clicking this link.

chat with chatbot

Chat with chatbot: What can you do with them?

With the fame of online communication, people have now changed their preference regarding the means of contacting a business. Moreover, they have a bigger expectation of getting instant responses from online servers. Customers want to have a frictionless and fast way of connecting with business companies. That’s why most businesses let their customers chat with chatbot.

With this in mind, chatbots have been the greatest and fastest-growing technology disruptor in customer service. It is getting more popular in every support team, the digital market, and contact service worldwide. They have been the number one strategy of every marketer to have a big advantage in lead generation. Some fields where they are being used are real estates, auto repair shops, beauty salons, gyms, personal coaches, E-Commerce, restaurants, dentist offices, marketing agencies, lead generation, and even surveys. Moreover, they present huge opportunities for the business to have a wider connection and communication with their customers by using messenger applications.

chat with chatbot

What are the common misconceptions with chatbots?

Despite the spotlight on artificial intelligence, people are still having some misconceptions about its importance and how it works. It has was first invented in 1966 with Eliza as the first chatbot in history. Today, it is being used by multiple companies and leading brands to adopt in the competitive market world. However, some misconceptions are hindering lots of bots developers, which is why it is important to debunk them. Below are some of the common misconceptions regarding chatbots.

Chatbots are only for customer service

This is not true! There are actually several types of chatbots serving in different industries. People are having chat with a chatbot for health purposes, insurances, news, human resources, and even in some real estate. Depending on the company or individual, they can make their own personalized bot that can answer their users’ needs.

Chatbots will be replacing human employees in time

It is a fact that chatbots are very useful for every company as it lessens the need for manpower. However, it is not true that they will be replacing human employees in time because bots still have some limitations. They do not have the same intelligence and way of devising solutions in every problem as a human does. Moreover, bots still need the guidance of humans to provide the best communication service with customers and users.

Chatbots do not have human emotion

Many people believe that a chatbot does not have the capabilities of conversing and empathizing as a human does. This is because they though bots are not capable of having human emotions. However, there are actually some bots which are programmed to have personalized emotions. Bots developer found ways to make chatbots mimic the needed human emotions. With these, bots can now connect with its customers and users on a deeper level.

Chatbots knows everything

Many people have this common misconception. Because chatbots are artificial intelligence, people thought they have unlimited information and can answer everything. However, this is actually untrue. The knowledge of chatbots is only being inputted by human servers and developers. Moreover, added information is gained by the AI from its users. Data were being collected and analyzed by servers, which will input answers to the bot. However, this does not mean that they will not be usable. They do not need to be a full-on library to be able to answer the queries that will be asked by the customers. Remember that all types of AI systems needs are able to learn as they interact with their users.

What are the roles you should expect when you chat with a chatbot?

As there are varieties of chatbots that are now being developed and used for different industries, it is hard to know what roles you should expect from them. Due to this, business owners may be mistaken in choosing the right bot applicable to their field of business. To help you in utilizing your own chatbot, here are some roles that a chatbot may have.

chat with chatbot
As Receptionists

When you have your own page, it is very useful to have a receptionist that can greet your customers. It can make them more welcome and would give you good reviews. Also, it can boost your sales and even attract other uninterested random visitors to your website.

With the help of developers, bots can now be programmed to converse and welcome anyone who lands on your page. You can have them make a simple greeting like “Hello” and even personalize them with the usernames of your customers by collecting data. They can also ask visitors about what they need and how the website or company can help them. This will be a big step to upgrade the social and customer interaction of your company.

As Salespeople

Most people prefer physical stores than online shops. This is because they want the experience they could get interacting with salespeople. They can have conversations about what the brand or product they want to buy and can even get simple tips from these employees.

Due to this, online shops have now paved the way for an improved way of communicating with their customers despite the distance. Bots are given the duty to ask what the customers need and give them suggestions about the best products/ services that will work with them. Also, these bots can accompany your visitors with the best shopping journey. Letting your customers chat with a chatbot will let your sales increase significantly

As Account Clerks

Chatbots can also perform as the best account clerk for your customers. They can help customers in accounting management and issues. They can take basic information like their billing address. Also, billing dates and delivery status can be identified by them. Right after, they can notify your customers about this collected information to promote a smoother transaction.

What is also good about using bots is that humans do not need to have a repetitive process of conversing with customers about these things. Moreover, it is now easier to answer accounting queries from customers. They can also take and gather these questions and concerns and send it to the management for a deeper review. Accounting is very important not just for the customers, but also for your company. Now, bots can make every transaction better for both ends.

As Informant

Disseminating information for the customers is really important. Today, chatbots are now being used to give out news and data about certain topics. Some journalism and news company were able to automatically give their users and subscribers news highlights and notification about the recent and upcoming events in the area.

Also, some business companies are letting their customers chat with a chatbot to inform them about their latest products and send them links to some blogs and articles about how useful their products are. Moreover, some events like their promo and sale dates can also be disseminated to their loyal customers with bots.

Health Adviser

Bots are not just used in customer service. Some bots are being downloaded for the sake of the health of users. Some bots notify their users about their calorie intake and their current BMI. Also, some suggest diet plans and message this to people so that they will have guidance in their menu. Moreover, bots can be consulted about their probable illnesses and what you should do to feel better. It will not be completely accurate, but it is still better than self-diagnosing.

There are also some bots which serve as a form of therapy for its users. People with insomnia use bots so that they can have someone to talk to at night. These also help them relax and fall asleep eventually. Also, some illnesses and disorders like Alzheimer’s disease could be helped with bots by providing someone to talk to.

As Entertainer
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Some bots are actually just used for entertainment purposes. Developers give their bots personalities in order to give its users a fun dialogue. They can be quirky and sarcastic, and some are even romantic. These personalities make their users addicted to chatting with bots.

Moreover, some bots are created to provide its users with gaming experience. They give quests and stages that a person must finish. They also give rewards and point systems with the gamer.

For some, chatbots may seem unimportant and just a waste of web developing talent. However, this is not true. With numerous purposes that chatbots serve in different fields and industries, all companies who are planning to take over the online world should use this. There are some misconceptions, but if all these are straightened out, there will be more possibilities with artificial intelligence. Letting your customers chat with chatbot will bring your business a lot of desirable results.

Create your chatbot with Herobot

Also, creating bots is not actually difficult. There are some pages and companies who are offering services for people who want to create their own. If you are still having doubts about your IT skills in developing bots, then it just means that you need the help of Herobot. There are numerous pre-made bot templates that you can choose for any business vertical.

We can help you have a smoother process and have better ideas in your bots adventure. For more information, you can visit our website https://herobot.app/.

messenger bots list

Messenger Bots List: Factors to Consider When Making Your Own

Nowadays, businesses are getting bigger and bigger as they grow smarter and smarter. And yes, this refers to the leverage of the technology integrated into the holistic process of the company. Have you ever ordered your coffee through a well-known brand with its online app? Have you noticed that AI-powered chatbots take your order? You can type your order, and then speak to it. And you can also have your order personalized while giving your special requests as if you are talking to a real service crew of the coffee shop. This is as an Artificial Intelligence developer is spreading messenger bots list across the globe.

It may sound a little exaggerated, but yes, this is happening. Smart companies are integrating and utilizing conversational bots into their marketing techniques. The artificial Intelligence of chatbots is transforming the quality of customer service experience. They can provide certain information to customers whenever they need it. These applications are programmed answer accurately in a human-like conversational way.

messenger bots list

Chatbot Technology

Chatbots are, significantly, software that has the ability to have conversations with humans. They can assist you in getting your prospects in a timely manner. If you give a list of prospective clients to your chatbot, then they will send a message to them one by one based on what you have set up. You will get results like a list of prospective clients who are possibly interested in having business with you.

This will save the company a lot of expenses and will get results in no time. As a startup business or even if you are an established company, you don’t want to be outdated with the trend these days. You may also notice that people are getting more involved online that physical interactions as it has the convenience everyone is looking for. Now, what should you do? You must come up with the factors and qualities to consider when making your messenger chatbots list.

You will get results like a list of prospective clients who are possibly interested in having business with you. This will save the company a lot of expenses and will get results in no time. As a startup business or even if you are an established company, you don’t want to be outdated with the trend these days. You may also notice that people are getting more involved online that physical interactions as it has the convenience everyone is looking for. Now, what should you do? You must come up with the factors and qualities to consider when making your messenger chatbots list.

So what should be the factors you need to consider in composing your messenger bots list?

Firstly, you may want to come up with a list of the factors you are to consider when choosing a messenger chatbots for your company. This list of factors will be your criteria upon making your messenger chatbots for your company.

1. Your chatbot should be using a natural language

If the chatbot sounds like a robot, that will be somehow an off. Even if we know that we are having a conversation with a robot, we might as well choose to talk to a robot that sounds more of a human. If the bots are using natural language, emoji’s and maybe GIFs, the feeling of interaction is higher. They are empathetic as if they feel what the client is going through so they say things like “I’m sorry!” This kind of quality is very common but often overlooked.

2. Should be emotionally intelligent

Answering frequently asked questions is what you think should you chatbots do. But that is not enough. They should also be emotionally intelligent. Chatbots can sense the mood of the person they are talking to and respond appropriately to the atmosphere of the conversation. They must know when to automatically escalate the concern of the person to the live support agent. Chatbots are capable of driving the conversation forward. Moreover, they might even predict what user needs and give a significant suggestion for they are focused on their users.

3. Proficient in Broadcasting Skills

 First and foremost, Artificial Intelligence developers programmed these chatbot applications to interact with the users in a human-like conversation. These chatbots applications are well-known for their accurate answering machine on the internet. Chatbot has the ability to broadcast their message correctly and clearly to its audience. Also, they need to attract their user with their broadcasting skills. Implementing these kinds of skills to a chatbot makes a better relationship between the potential customer and the company. Consider the messenger bots list as a guide on how people can determine the skills that a chatbot has.

Install chatbots for better business income

People heard a lot about these chatbots lately. But they are not moderately certain about these applications. Some people are confused when tackled about the concept of these applications. But actually, there are things about them that can be explained easily. These AI-powered applications called chatbots are a computer program designed to simulate conversations with human users on the internet. Chatbots are automated applications that perform different work through automation. The chatbot could do a lot more than people can imagine.

For example, this app is now able to use for advertisements based on their user’s preferences. Chatbots are expected to save the capital expenditure of many businesses. And more likely, most of the active business is using these chatbots to make money. Yes, they are not wrong. Making profits for business is their purpose in a company.

messenger bots list

On the internet, people can see several messenger bots list where people could consult about their technical problems. When business owners installed a chatbot in their system, they could reduce operational costs. These chatbot applications help their customers in resolving issues quickly. They are reducing the number of calls to the contact centers, and they are even improving business efficiency. Another way on how this chatbot saves company business money is by reducing their labor costs.

Most of the business reduce their employee count to save money, but the problem is that the numerous calls and chats are skyrocketing. But if companies are using these chatbots, they don’t need to pay them. This could save a lot of money and efforts in business. Moreover, a full-filling chatbot interaction experience can make the user go back for more. Business income will go higher if their customer is satisfied with their services.

Artificial intelligence and automation

Artificial Intelligence and automation are far different from each other but also come along with modern advance technology. Both are often used interchangeably, and they are associated with physical robots and other technological machines. However, there is the most significant difference between the complexity levels of their systems. Automation is capable of doing things automatically without human interventions.

Artificial Intelligence is the science and engineering of creating intelligent machines. Additionally, This Artificial Intelligence is making a machine that succeeds in mimicking human behavior and Intelligence. The automated system’s purpose is to let the machines perform a repetitive and tedious task. Unlike Artificial Intelligence that can decide on how to able to make their task productively. The advantage side of Artificial Intelligence is that it can change people’s daily lives with a wide area of day to day services.

But what could be the result if the two of them combined? Let us start with an example. If those two combined, the output would be more likely chatbot applications. The chatbot is an automated application and powered by Artificial Intelligence. These applications will automatically respond to their conversation with a human and decide whether they could add up some more advice. Artificial Intelligence and Automation combines the power of BPM, Machine learning, and the so-called RPA with low-code development.

Moreover, if you combine these two, and it could optimize the customer experience. Automation makes the chatbot automatically work while Artificial Intelligence allows the chatbot to decide on what to respond to the user’s queries. These components make the best ability that chatbots can have. These are the reason why chatbot applications function very well. Browse some websites on the internet, and you be able to see some messenger bots list related to these chatbots.

messenger bots list

Improve creativeness by developing your messenger bots list

The ability to imagine many things pervades people’s entire existence. Imagination influences everything people do. And absolutely, imagination is the key to innovation. Having a surplus of imagination can improve people’s creativeness. And with this imagination, several people could design or even build their chatbot applications with the help of the best chatbot developing platform. These chatbot developing platforms make numerous messenger bot on the internet.

In addition, they could also see some messenger bots list written on the internet. There lot of chatbots today with different capabilities. And to determine whether these applications are noteworthy, people can test their intellectual upon visiting or using their app. Chatbot intellect is based on its development platform. These chatbot applications are different not only because of their capabilities but also because they are created on various platforms. If you are hoping to find the best platform, here is one for you.  

HeroBot will help you create your chatbot. With the help of the platform combined with your creativeness, together we can build the most essential and useful chatbot. HeroBot has the brand new tools for the user to generate almost perfect chatbot that has a lot of capabilities. Visit our website and start creating the Artificial Intelligence-power machine chatbot that you dream.

Is It Best For The People To Create Chatbot For Their Business?

Is It Best For The People To Create Chatbot For Their Business?

In this world of advanced technology, people always do bring their own technology devices. These technological advancements introduces one of the most significant app development all over the world, and it is called chatbot. But why do developers create bot? Will these chatbot applications last a century? What are the reasons why the developers think that these apps are the future of customer services?  

Let’s start with the question of why do developers create these chatbots. These bots are created because of the demand of the companies on their customer services. As more companies rely on the customer service to grow their business, the more developer intends to create more chatbot applications. These chatbots tend to solve the customers’ problem, and that is why this kind of online application is the highest-paid application all over the internet.

create chatbot

But what really are these chatbot applications? Chatbot is an AI-powered application that can simulate a conversation with a user in a natural language. Moreover, this can be through text or voice messaging app, websites, or mobile phones. This developer dreamed of having the perfect chatbot support. But before they dreamed about these applications, let first know what the component of these chatbot applications is.

CHATBOTS COMPONENTS

Components are a part of elements of a larger whole, particularly a part of a machine or a software system. Here is the list of the components of a chatbot:

1. Natural Language Processing

Natural Language Processing or NLP is the ability of an artificial intelligence computer program to understand human language. This is the one that is in charge of analyzing the particular user queries. Other than that, unstructured phrase sent by the user will be turned into structured data with the use of this component. The development of NLP applications is quite challenging because computers traditionally require a human to speak to them in a programming language that is highly structured.

2. Dialog Manager

This component is the one who next in line. This is the one that is in charge to decide on what to respond to the user, give its input and the user’s past interactions and other data that will be pulled from their resources.

3. Content

Content is the third component that chatbots have. It is basically the template of what the chatbot might or decided to say. It is also a custom component as it changes completely based on the developers’ project. The way this component is structured will impact on how the user will remark the chatbot application.

4. Custom  Integrations

This component is the one that pulls data from their web service or databases. This also runs conditions and informs the Dialog Manager.

CREATE A CHATBOT WITH MULTILINGUAL

In this digital age, People think now that it is hard to keep up with all these technological advancements. Chatbots is simply a type of computer program that involves in conversation with people, either through audible or text messages. Developing a chatbot with the capability of simultaneous translating language is ultimately complicated and time-consuming. Only a few markets have these kinds of bots. However, the day will definitely come when lots of multilingual chatbots available to a different type of businesses. After all, it would be handy to any situations such as different in word usage, tradition, and meaning between regions.

Every cultural sensitivity needs to understand so that they can ensure that they don’t offend others. More importantly, these multilingual chatbots will understand every single or different language a human is speaking. This kind of ability of a multilingual chatbot can ease the user’s tensions when they are facing a hard situation or problem. This multilingual might be the future of the internet. However, some of the chatbot developing platform is not yet ready for this kind of applications. But it is not that impossible for those platforms to have this kind of technological advancement application. With a few more research and development it would be possible. 

REASON WHY DEVELOPERS CREATE A CHATBOT

Why do developers really think of creating chatbot applications? If you are willing to know about it, we created a list of reason why a developer creates a chatbot.

create chatbot
1. MESSENGER BOTS OVER SOCIAL NETWORKS

Latest update indicates that people use more chatbot messenger applications than social networks. And if you start thinking about it, yes. You’re right. Imagine your daily interactions online. Mostly, people use their communication devices every time they to talk to their friends, work with their colleagues, and so on. People were all crazy when it comes to social media interactions. This kind of scenario is now uncontrollable. This is why developers intend to create more chatbot applications.

2. DEVELOPERS GET A LOT OF QUERIES FROM THE CUSTOMERS

If the business receives lots of queries, and it gives a hard time to the customer support team, chatbots can help these customer support team to handle the queries of the customers. Chatbots can screen all the call from the customers and redirect it to the human agent representative simultaneously, but only when it is required.

BOT CHANGES EVERYTHING

As the year goes by, bots are basically bringing the present use case of new interfaces. According to the theory of diffusion of innovation, when the successive sets of customers adopt the new advance technology, market shares reaches the saturation level. If the people started to like these chatbots and start using them for their daily online operation, the companies that develop this kind of application would be given a recommendation and endorsement for their company. And also, these chatbots can take away the problem of their users. They ease every hard situation that an individual has.

CREATE CHATBOT THAT CAN BE DEPLOYED FOR SEVERAL FUNCTIONS

Customer Service plays a role in businesses. It increases their business’ reliability and sales.  These chatbots applications can be used to launch advertisement to support products, and services. Not just that, but also these applications provide a better delivery of the companies’ customer services.  Chatbots are technically the best in helping insurers to market their brands. They can also be used for pre-sales agents because they can inform customers on insurance products and services.

Insurance chatbot helps the customer to register the notice of loss, offer loss recommendations, and offer pre and post-disaster assistance. The ideals when it comes to ideal customer support is also the chatbots, just by providing 24/7 availability and a user-friendly interface.

They can engage with the user just like a human in a natural conversation. With these advent chatbots, a growth in human-machine interactions can be seen. Undoubtedly, chatbots made extreme changes in the customer service domain and improved employee productive as chatbots service support. These applications are helping organizations to achieve maximized customer service experiences. All of these chatbot’s functions can transform business industries in much more productive, and this might end the customer’s frustrations when it comes to customer services. All of this is the reason why developers create chatbots.

HEROBOT’S PLATFORM

Since 2016, Automation technologies are taking over the range of people’s lives. With every new development in technology, people are moving a step closer to a more connected and digital future. Chatbots are now scattered all over the internet. And also, Herobot is one of the best chatbot developing platform on the internet. In addition, Herobot offers the best platform that develops business chatbots that are the most advanced and effective for business.

Obviously, Herobot platform conquers the advanced technology in various fields, which gain fame or popularities with their automated services. The best thing is that Herobot platform is always there, and their chatbot development will surely be an impact on the customers. Herobot offers a business a doorway to understanding the future purpose of the chatbots for the various aspects of business operations. Moreover, Herobot discovers innovative ways of implementing this technology further.

create chatbot

A business needs to have this kind of AI-technology applications because there are billions of active users of these chatbots messenger that is why this application is undoubtedly foremost and beneficial. Since this Herobot platform creates the best chatbot, their company business grows much bigger and much better. Herobot offers this to the different industry so that won’t end up losing lots of customers.

Moreover, And now this platform trust and depend on their work or art called chatbot to the growth of their business. With advanced AI- technology, encouraging outcomes come along with the people’s way. Choose the best solution to reach your goals and aspirations. Herobot and you people, together we will build a chatbot that can definitely change the world of technology.

The Best platform that create chatbot is now available online. Just click this link and you will able to use a platform that meets your expectations.

best-min

Why Should You Build Your Excellent Talking Bot with the Best Chatbot Website

The web is continually changing and evolving. Brand new technological devices and applications are being introduced all over the world. Moreover, businesses display online on the internet nowadays. Recently, companies are rapidly increasing online. People always want to improve their business’ customer engagement. Obviously, to enhance their business, they need the best customer support that interacts with their customer effectively — this the reason why AI-experts develop chatbots. More likely, the business owner creates build chatbot website that could also increase their business popularity.

Artificial Intelligence powers chatbots. They work as knowledge assistants and even a business advisor. These AI-powered machines interact with the user in a conversational language to educate them about products and services. These chatbots are available 24/7 and also offer a solution with the customer’s queries. Chatbots are intelligent; they learned how to engage with their user just like a human.

chatbot website

Artificial Intelligence quite trends in modern technology on the internet. Furthermore, the developer builds this kind of application for the effectiveness of customer service. Chatbots helps the companies in increasing their launch for their new product and services with their ability and skills in advertisements. These chatbot applications have been introduced in various field, and that includes teaching, instructing, and advertising. Advertisements are important in business. A well-done advertising strategy is one the key in business success.

Business’ owners need to communicate with the customers with their advertisement message to increase their chance of having more potential customers. Having an Online advertisement on the internet is the most effective way of broadcasting their business worldwide. Moreover, business is now using these chatbots on the website to help them promote their business. Not only just advertising but also instructing the user in visiting their business’ websites.

Reasons why you should build chatbots on your website

In 2016, chatbots value in marketing rise up to $700 million. It is continuously gaining popularity. People now are creating a chatbot website. Also, these chatbots in websites are efficient and useful in different ways. But why are these chatbots useful in your websites? Here is some reason why people should have these kinds of applications.

1. Time management

Millennials want everything in an instant. They can be easily frustrated when they are bored and have waited for too long or even a chance of minutes delay. This is the scenario that an online business should avoid. Having single negative feedback from a customer can make the biggest difference in a business. And by installing chatbots on their website can keep the customer entertainment while answering their questions without any single delay.

2. High customer level

For these chatbots to respond to the users with the right service and information, developers powered their chatbots by having NPL that process natural language at different levels. With these kinds of powered abilities, these chatbots adopt more in-depth insight into human psychology. In addition, they can deal with lots of conversational data for their research to get them the perception into the thoughts of their customers. And with the help of these chatbot applications, the business that reaches their goals.

3. Experience

They said that experience is the best teacher. If you think that’s true, then you are correct. Personal experience can help you acquire tons of potential customers. And with that human attitude adaptation, customers will be relaxed when they are talking to a chatbot machine. When a business reaches the highest level of having target customers, they will be interested in expanding its limit. Business owners hire the best customer support to improve more their business’ customer engagements.

Marketing

People are too much obsessed when it comes to their technological devices. Some people can’t go outside without their mobile phones. And this the main reason why technological tools are getting higher in-app marketing. Most of the people have their mobile phone, but not all people know when the mobile phone starts to make an error. That is why customer support exists. They are the one who gives a solution to people’s problems.

For them, solving the issue regarding the customer’s technological problem is an accomplishment. With too much time and effort that are involved in the entire process of conversations, getting positive feedback would be the last thing in the mind of the customer support. But even a professional human agent can’t comprehend all the queries. We all know that the only thing that can do all of that is the AI-powered chatbots.

Human-agent became popular and gained fame by having the best resume. People improve their selves to have the best profile that can attract lots of companies in the world. And just like a human, these chat need to be introduced so that they can be used more often in a chatbot website. The simplest sample is by having an advertisement that can be broadcast instantly across the globe. To be more commonly use, people want to know more about the applications.

Moreover, People want to know that these applications can benefit from their daily lives. And the best solution that an expert in marketing can give is by having the applications own website. People browse a lot of website in a day. They read and learn about content about the so-called website. This will help chatbots applications gain more popularity and to have a high rating in marketing.

Progressive applications

chatbot website

Customers nowadays prefer to live chat than any other communication channel. And why is that? It’s fast and remarkable. It makes a lot easier to get instructions to the people that are expert in dealing with everyone’s problem. But the problem is human agent can’t function 24/7, and the customer service is too much expensive to maintain. The solution is no other than the application called chatbots. But how do the developers build a chatbot? An AI-powered platform builds chatbots.

These platforms are the one who creates these applications that interact with the user by human-like conversations. Also, These platforms upgrade the features of chatbots to have a simultaneous conversation with the customers to create a better relationship between the companies and customers. They are programmed to take over every aspect of customer engagement strategies. Also, the chatbot is the best beneficiary of a company.

Since these platforms have their core with a robust machine learning algorithm, these chatbots are getting more advanced in every each day. Time to time, chatbots will conquer the internet because of smart features. And there are lots of various chatbot platform scattered all over the internet. These progressive applications revolutionize the technology of digital customer services in a business.

Also, Changes in digital customer service depends on the audience, goal of the business service, and their budget. Chatbots are considered to be the future and offer so much help for the people. Moreover, these chatbot applications adapt to human behaviour in the way they interact with each other. If you’re hoping to find the best platform the people would ever see then, Herobot is the best for you. This Herobot platform has its chatbot website where you can read all the articles about chatbots.

Learn more about HeroBot

Herobot provides that best chatbot developing platform for you. Here, we present the complete messenger marketing platform that ensures your messenger marketing journey is with good hands. Also, this platform helps people to grow their business and gain more of their customers. Moreover, Herobot already helped over 60,000 and counting satisfied users. It proves that more people are discovering their super strength than other platforms. The good thing is that Herobot is easy and free. Besides, upon having this kind of features, it is rapidly improving and upgrading the development in their services. This chatbot platform is proof that everything is possible with the help of these advanced technologies.

chatbot website

These platforms are nowadays already gaining fame across the globe and elevating the people mode of living into another level. Herobot is the most potent chatbot developing platform on the web. Be more creative and build a better chatbot application without any other hassle. Experts do trust Herobot when it comes to creating a chatbot technology and services. Whatever application comes up on the internet, there will always be much better than others.

However, Herobot won’t go down easily. With their genius mind and passionate heart, they can still rise until they get to the top. In addition, Herobot’s chatbot website grants you access to several useful functions for free. With no further additional cost, increase your revenue and efficiency. Empower your business by building and installing your chatbot. This could not be a simple improve but could also be tremendous enhancements to a company.

Start by visiting the Herobot’s chatbot website. Click this link to explore the developing platform of Herobot, and together, we will revolutionize the world of technology.

create chatbot

Create Chatbot That Can Grow Your Business Successfully

create chatbot

The key to success in every business is exceptional customer services. People always look at the progression of the company. If the customers of these companies are absolutely satisfied with their product and services, they might be able to reach their goal in becoming one of the best companies across the globe. A digital center agent is the best option when it comes to well-organized customer service. Artificial Intelligent experts develop these chatbot applications that can perform task like a live human agent. AI developers called these chatbot applications, “Digital Agents.” These digital agents are skilled in performing a conversational answering system for their customers. This is one of the best abilities that chatbots have.

But why do expert think about creating these chatbot applications? Artificial Intelligence developers create chatbots to guarantee business success. These chatbot applications are programmed to answer customer’s question accurately, make appointments, and provide technical support and also capable of doing another task that a live agent is required. By having these digital agents can minimize the spending of the company funds that are involved in customer service queries. Upon having technical difficulties when it comes to human-robot questions, this issue will be forwarded to a live center agent to avoid the worst-case scenario. This ensures that the company does not lose its customers. AI developers implemented these chatbot applications to bring an innovative change to the customer’s businesses. And now these digital agents provides the biggest difference that a single business can ever have.

What does it take to create chatbot?

There are a lot more to learn in everybody’s lives. People always think that experience is the best teacher. However, there are a lot more thing that can teach people in their daily lives. The best example is the chatbot applications. Why? Here is the reason why developers create chatbot applications that can make a big difference in people’s lives.

1. Experience

These chatbots are programmed to learn more about human lives. As they adopt deeper insight into social psychology, these AI-powered applications are now experiencing lifestyle just like every people in around the world. As these changes develop, these bots acquire more knowledge about how they can communicate and associate with people. And if these developments grow bigger, they can be the best teacher or even a best friend who can resolve people’s problem.

2. Skills development

As these chatbot application experience communication with people, these applications can also adapt human skills or even ask about their abilities and talents. Not only answer the customer question to resolve the problem, but it can also communicate with them. These chatbots could also tell you stories if you want to.

3. Personality

Chatbot’s personality can be based on developer choice. However, these applications are power by Artifical Intelligence. These chatbot applications might learn how to evolve their own personality. Maybe these ideas are only fictional, but this might also be possible. Imagine having a chatbot that can answer all the users question instant in a proper way is just like having a dictionary in your bag pack.

create chatbot
4. Emotions

Machines do not have feelings or emotions. But these AI-powered applications can act like they have emotions. And this kind of AI-powered applications is what people are hoping to find. A bot that cares a lot about a person is the best and satisfying machine that a human can ever make.

5. Humanity

The world is cruel, and cruelty is sickness, and people need a cure for this kind of sickness. Upon having that characterization that is discussed earlier with this chatbot, a chatbot can save humanity. If you are thinking that is only a fantasy or fictional, then you might be right. But imagine a robot that can act like a human with a human psychology experience and are skilled and talented with proper behavior and implying emotions can make the biggest change in the world.

Note that developers are far from developing the perfect AI Robot. However, with our brand new technology, it is possible with further research and inventions. People might think that it is dangerous, but in reality, People really can use the help.

Bots for children

People are too focused on their daily job, and that is why lots of people lost their attention in their children. Bots can help these people to educate their children while they are in their daily jobs. In this era of advanced technology, people use technological devices to entertain their children. Moreover, this technology is not just for entertainment but could also be for educational. The best example is mobile phones. Parents allow their children to play with their mobile phones. And with the development of these educational applications, children can now learn while being entertained. Children can learn a lot when they play it. Developers develop applications that can teach children about constructing or even computing skills. Furthermore, developers also create chatbots that can teach children in various ways. These applications are programmed with a user-friendly interface so that the children can use it easily.

Educational

People nowadays are amused when there are applications that challenged their mind. These applications are the students and schools’ reliable material when it comes to enhancing their mind. AI-powered chatbot provides a personalized learning environment for everyone. Developers create chatbots and expand their system to give them new conversation tools that enhance and improve people’s interaction and collaboration skills. Intelligent tutoring systems analyze people’s response and how they go through these learning contents. Actually, developers create chatbot that can be used to teach people by turning a conversation into a series of messages to make it a standard chat conversation.  Whether it’s for the teacher or student or anybody else, the learning process is very important to improve. And especially, aside from being an effective teaching assistant, chatbots are more likely want to know the details of information about their user. For them to gain benefit with each other.

Choose the best chatbot platform

If you want to be the best, then you should have the best. The best plat form to create chatbot Herobot, provides the best chatbot that can make people’s lives easier. Herobot is the most powerful platform to create chatbot that can engage with the user 24/7. This platform is free upon people’s registration and is easy to use. A lot of platforms are in the app marketing, but Herobot proves that it is the number 1 messenger marketing platform. It is also much more effective than the other platform and less expensive. App marketing competition is now getting a lot more attention. Lots of developers introduce their brand new developed application.

create chatbot

Herobot’s developers trust their platform and believe that it will be the highest-paid platform across the globe. And now, Herobot has the best features above all the platform on the web. This platform proves that everything is possible with the help of the brand new technology advancements. It already gains fame and popularity around the world. With their user-friendly interface, even a beginner can quickly learn in this platform and gain the best and magnificent interactive experience. In additional, Herobot helped over 60,000 and still counting satisfied users. This is the best and might still improve and upgrade their development in their product and services. Moreover, Herobot will rise up and give a lot more help for the people with their genius mind and passionate heart. Herobot platform said to be the one to be at the top.

Visit and connect with us

Chatbot platforms are scattered on the web. People only use the best of the best of these applications. If you are hoping to find and determine whether Herobot creating a chatbot platform is worthy, you can visit us at our website. In our website, you can all see the abilities of our chatbots that is made by our platform. Herobot grants you access to several useful functions for free. With just a simple drag and drop, you can create your own chatbot app. With no further additional cost, increase your revenue and efficiency. Empower your business with the chatbot you have created that will increase your engagement with the customers. And as of today, Herobot is still updating and upgrading their platform for the user to create more functional chatbots. Since this Herobot platform creates the best chatbot, their company business grows much bigger and much better.

create chatbot

Herobot offers this to different business so that won’t end up losing lots of customers. And now this platform trust and depend on their work or art called chatbot to the growth of their business. People now choose Herobot as one of the most reliable customer services online on the internet.  With advanced AI- technology, encouraging outcomes come along with the people’s way. Choose the best solution to reach your goals and aspirations. Connect now with our chatbot website and together will make a big difference in the world of technology. From this day forward, we will cooperate with each other and start creating the best and brightest chatbots. Visit HeroBot and create chatbot today!

mobile chatbot

Mobile Chatbot – Empower Your Business

While human conversations seem to be depreciating, people are much more willing to connect to machines. Have you ever had a moment when you are researching on your computer, then something pops up on your screen asking if there’s anything you need? Perhaps you ordered a product online, and you received a message telling you that your purchase will arrive at your doorstep in a week. You have probably experienced or heard this, but never really thought of what it really means. This is the future of technology – a mobile chatbot.

bot marketing

Chatbots are gaining more popularity nowadays as they are bringing new and effective ways to boost a business or anything that uses Artificial Intelligence (AI). Additionally, they have become the most valuable addition for many companies to target potential customers and improve their marketing strategy.

In this modern-day, chatbot market has expanded and is continuously growing and making a significant impact on society. Today, many commercial industries have recognized the potential gain in using a chatbot. In fact, if incorporated into their networks and various services, it will lead them to multiple platforms that will produce a user-friendly and more efficient customer services.

Chatbots are compatible with almost every gadget that can access the internet. Currently, there is a total of 7.7 billion people in the world. And according to bankmycell, 66.72% of the world’s population owns a mobile phone, this means 5.1 billion uses a mobile phone. Additionally, there are 8.9 billion mobile connections in the world. Do you know what this means? This means creating a mobile chatbot has a high potential to connect your business with those users.

What is a chatbot, and how did it start?

Chatbot began when Alan Turing, a computer scientist, published an article about computer machinery and intelligence in the year 1950. In his article, he threw a question if machines can think and developed a test to measure whether one is communicating to a human being or just connected to a chatbot. This is where Artificial Intelligence starts to rise when many other computer scientists tried to pass his test. Over the next decade, chatbot became a widespread technology up to this date.

At the most basic definition, a chatbot is essentially software that allows humans to connect with digital devices as if they were really talking to a real human being. They are the extensions of human interface mediums (HMI’s) like the internet and mobile phones. It processes and simulates social conversations, whether written or spoken. Thus, it became the new interface for so many apps and rapidly changing the way many businesses and customers communicate.

Now, a lot of companies have the opportunity to connect with their customers in a well and personalized conversations automatically. Moreover, the use of artificial intelligence through a mobile chatbot or any other kind of chatbots, provide a lot of benefits that can be used in a business. The number of companies that use chatbots has grown for the past few years.

What are the benefits of using a mobile chatbot for your business?

Mobile Chatbots can help in lesser work

Chatbots helps many customers to find detailed information about the services of the company making it more convenient for the customers. For example, the availability of products and services that the company is providing, where is the store located, making reservations or bookings, and even assess the customers’ experiences. Many of the companies nowadays adopt this technology in any major chat applications like Facebook Messenger, Slack, Telegram, Hangouts, Text Messages, etc., which are all available in mobile apps.

bot marketing

Mobile Chatbots can provide good customer service

As long as designed accurately and strategically, chatbots are sure to deliver excellent customer services. Focus on the details of your products or services then integrate it on your chatbot. Additionally, anticipate possible questions that a customer might ask regarding your business, then formulate answers to answer them accurately. Moreover, you can look at your FAQs, read the questions, suggestions, and comments about your product. With this, you already have an idea to what responses you should add to your bot. More importantly, be sure to make the conversation as human-like as possible.

Mobile Chatbots is cost-effective

Chatbots significantly increase operational services of a company. It decreases costs while providing convenience, and also, an added service for the customers. Chatbots allow businesses to resolve any customer issues and queries, with a lesser necessity for human interaction.

With the use of mobile chatbot, businesses are able to proactive, personalize, and scale all at the same time. This is an essential differentiator. For instance, if a company rely solely on human capabilities, they can only cater to a limited number of customers at a given time. In order to be cost-effective. Human-driven companies are compelled to put their focus on standardized models. Therefore, their personal and proactive outreach capabilities are limited.

Mobile Chatbots are available 24/7

Chatbots are intelligent machines. In other words, these automated workers are not going to catch any illness or disease. Therefore, they are capable of working and engaging with customers nonstop – 24 hours a day, seven days a week, all throughout the year. This feature of the mobile chatbot gives great help to businesses, as it can give more time to save. In addition, this enables businesses to perform more tasks and also, answer FAQ’s regarding services or products without the customer having to wait long. In some case, chatbots may not be able to fully replace human customer support. However, chatbots can supplement them; therefore human employees can provide full-pledged service, without enraging the customers for waiting so long.

Mobile apps and mobile chatbot

Here in this part of the article, we will discuss how companies incorporate mobile apps and chatbots today. Each method has different objectives with its advantages and disadvantages.

1. Chatbots as a mobile app

This is the most straightforward use of a chatbot. Developers simply integrate a chatbot in a mobile application, then distribute the application to app stores. The main objective of this method is providing a committed and consistently-on channel for customers to do customer self-service.

For example:

A progress VA mobile chatbot allows employees to deal with administrative and organizational tasks. The chatbot is disseminated over a mobile application which facilitates verification of users against the infrastructure of the corporate domain.

Advantages

  • No need to share data with third-party companies or social networks
  • In comparison to the mobile app having the same features, it can be developed at a cheaper cost.
  • Removes complicated supporting and building complex UI interactions and screens in a mobile atbot.
  • You have complete control of the rich UI in the conversational UI. Also, you don’t have to depend on the limitations of third-party messaging providers.
  • No learning curve for the users.

Disadvantages

Users will still need to download mobile application rather than merely using direct social or web channel.

You are developing a new app. This means additional cost for establishing a user base.

When shall you use it?

Majority of building chatbot as a mobile app focuses on internal employee-facing cases.

2. Chatbots in tabs

The most challenging part with the first method is developing a separate app which is a new channel that requires resources and effort in order to grow. In fact, app fatigue really does exist. Therefore, the better way is to integrate a chatbot with a mobile app which has a user base, and already in existence.

For example:

Mobile trading app of Interactive Broker, the IBKR, offers electronic access to futures options, futures, forex, options, and stocks in an immersive and comprehensive app. In order to supplement the mobile, they made a separate tab for their chatbot.

Advantages

  • Introduce mobile chatbotchatbot to an already existing audience.
  • Users have conversational UI and traditional UI options to select from, and also;
  • You are able to reuse security options and verification mechanisms that are already available in the app.

Disadvantages

  • In case the chatbot is just replicating the functionality of the mobile app, then users may get confused to why and when they will use it.

When shall you use it?

The most ideal way of building a mobile chatbot in an existing mobile app is when you have repetitive and lengthy forms you want to get optimized. So, structured methods like opening up a bank account, signing up for insurance, and submitting stock orders are good candidates. Additionally, new users feel a bit more comfortable to start with a chatbot instead of complicated UI.

3. Chatbots as conversational UIs

With this method, you simply use conversational UIs rather than traditional UIs in places with high rates of abandonment and low engagement.

For example:

The screen of new bank account registration form is considered as the place of very low engagement. Therefore, KBC Mobile Banking has launched an app to help users to go on the process of registering with the use of conversational UI.

Advantages

  • All the advantages of the first and second method
  • Improves engagement for low engagement places of your mobile application.

Disadvantage

  • You may need to make the conversational UI by yourself, as no chatbot vendor will allow you to partly incorporate a chatbot in a mobile application.

When shall you use it?

When you have high abandon rate places or low to no engagement areas.

Creating your own mobile chatbot

So now, if you are an aspiring entrepreneur, wanting to step up your business, or a startup who wants a kick start in your business, then mobile chatbot is the best solution for you. Here at Herobot, we provide tons of predesigned bots, compatible with PCs, mobile, and more. Visit our site by clicking this link.

facebook marketing automation

Facebook Marketing Automation: Effective Advertising Strategy

Facebook is one of the best places when it comes to online advertising. For marketers, Facebook marketing automation is a powerful tool to boost brand promotion and potentially increase sales. The billions of monthly users of this platform generate an opportunity for marketers to further introduce their products and services globally. In fact, Facebook is now the largest social media network, and it continues to release fresh and exciting features every day. With that being said, it is best to make use of it to our advantage.

However, the diverse features of Facebook and its large user base can get extra-challenging to monitor and optimize. In this busy generation, we barely have enough time to do an additional task such as Facebook advertising.

chatbot marketing

Facebook advertising is an excellent way to attain a positive return on your investment. It can shower money for your business. Don’t worry about your schedule because you can still do Facebook advertising while you’re working on your main job.

How? Just automate it.

Marketing Automation – What is it?

Before we dive further to Facebook marketing automation, let us first discuss it really is. Marketing automation, as defined by Marketo, is a category of technology that allows companies to streamline, automate, and measure marketing tasks and workflows, so they can increase operational efficiency and grow revenue faster.

Marketing automation assists in simplifying lead segmentation, nurturing, and scoring, lead generation, as well as measuring marketing ROI. To do all this, you will need the following:

1. Central Database

This will serve as the home for all of your data for marketing. It is a Like a record of your entire marketing information. This will include comprehensive of your customers’ and prospects’ behaviors and interactions. Therefore, this will allow you to properly partition your customers and send an appropriate message or content to each one.

2. Engine for engagement marketing

This will be responsible for driving your customer interactions. You can generate, automate and manage marketing strategies and customer connections through both offline and online channels.

3. Engine for analytics

This shall evaluate, assess, and maximize the ROI of your business’ marketing and its effect on your revenue. Through this, you can find out what marketing process is effective, what is not, and what needs improvement.

You might now understand what marketing automation is. But to make it clearer, here’s what marketing automation is NOT:

1. An effective solution that requires no effort

How convenient it shall be if you could just acquire the technology of marketing automation, then watch your business grow itself into success. Well, the reality is not. To make it work, you will have to devise an effective strategy that incorporates appropriate people, methodology, information, content and many more.

2. Technology for spamming

Results of utilizing technology depend on how it was used. The truth is you can use marketing automation for spamming. BUT, this will be a perfect example of terrible marketing. Rather than wasting this technology, you better use it for doing extraordinary marketing. Use it to send appropriate and relevant contents to your customers. Moreover, create personalized connections based on your customers’ preferences.

3. Brings improvements to marketing only

We can’t deny the fact that the marketing department is the primary beneficiary of marketing automation. However, when used properly, it will also improve sales. Therefore your business’s revenue shall increase.

4. Improved term of email marketing

Not quite. Marketing automation covers all marketing operations throughout all channels used. This includes social, mobile and other online channels, as well as direct phone and mail marketing. Moreover, it integrates intuition-focused and ideal characteristics from your business’ lead management procedure, web-analytics platform, customer relationship management, and more other systems. Therefore, this will generate something even better than all combined parts.

Guide to Facebook Marketing Automation

facebook marketing automation

Facebook advertising platform allows its users to optimize and automate different activities. The good news is that it is easy to do and will save more of your precious time. Here are some ways to utilize Facebook with a marketing automation system:

Set up Custom Audiences to your ads

Facebook Custom Audiences allow you to deliver ad campaigns to your target audience – who are already on your extent. You can target audiences from various categories. You just need to have their contact information such as email address, phone numbers, and Facebook user id.

Having the option to customize your audiences is very useful to marketers. One of the main reasons is that once you’ve uploaded your customer list, you can choose which audience faction you want to include (or exclude).

Through this, you can deliver different ad messages to each audience category you opt for. Also, this feature allows you to easily determine which ad messages are the most effective for your audience.

Look for new prospects with Lookalike Audiences

The Lookalike Audiences capability is out of the Custom Audiences. However, it is still useful because it has a different purpose. Lookalike Audiences enables marketers to reach new prospects which are relevant to your custom audiences. Once you upload your customer list from your database, Facebook analyzes it and provides a comparable but new addressable audience to your listing.

If you already managed to properly partition your customer list, you can be able to do a hyper-targeted Lookalike audience searches. For instance, you have a customer partition in your database that reacts positively to an offer. With this, you can generate a new Lookalike Audience, and evaluate how they respond with the same offer. The most important thing to remember is to understand your audience. The more you understand your customer, the more you can fortify the targeting of Lookalike Audiences with Facebook marketing automation.

Wise marketers always favor Lookalike Audiences. You ask why? This is because Lookalike Audiences is an excellent technique to search for not only new but qualified prospects as well. This is the ultimate goal of every single marketer.

Generate leads through social shares

Well, this one is most often obvious in facebook marketing automation. However, you’ll mostly be surprised because this one is often forgotten and ignored most of the time.

Make sure to integrate a sharing button to all of the content asset, landing page, and email you compose. Take note that that you should be able to track this sharing buttons. This will enable you to optimize your social reach. Also, this will also help you distinguish your most effective content. Moreover, you can track the number of leads that enters your marketing funnel through Facebook, and determine how effective Facebook marketing is compared to other channels.

Just as important as getting more likes and shares, you should also not forget to share clickable links. This shall bring significant traffic to your site, which will be another important measure of success for your marketing campaign. To effectively do this, you should add Open Graph tags (OG tags).

What is Open Graph tag?

Like Google, which have meta tags, social networks have OG tags. OG tags help to automatically preview links by just looking on the heading or title, image, and description, as the links are shared. Be sure the preview is interesting or enticing enough, as this is a factor to whether customers shall click it or not. Be sure to use the appropriate size of image suited to Facebook.

Use Offer Ads to create new leads

Discounts are not the only perks of Facebook offers. Facebook offers are an ideal way to share slide decks, e-books, articles, and more other content. Most importantly, Facebook offers is a great help to create new leads. You can arrange an offer that can bring people to a landing page (which will be your site or a page on your site). This way, you can direct them to fill up a short online form to get the asset. You acquire new leads; likewise, they receive great contents. It’s a win-win situation.

According to the latest guide for Facebook Ad and sponsored stories, the most difficult step of creating Offer Ad is composing the message. The message should be a maximum of 90 characters. Once you managed to do a clear and convincing offer, the next steps will be much easier. In addition, Facebook automatically resizes high-resolution photos or images to fit in mobile, desktop, and all other available placements. Therefore, you won’t need to upload images of varying sizes. Simple, isn’t it?

Who will benefit Facebook marketing automation?

Big companies and businesses have already enjoyed the benefits of Facebook marketing automation technology. However, this technology isn’t just for large companies. In fact, as of today, small businesses and companies contribute to the largest percentage of marketing automation technology users. Most early users were the business-to-business (B2B) companies like manufacturing, software and business services just to name a few. But today, more and more business of several different industries such as entertainment, retail, health, and financial services are now using automation technology.

Automation and chatbots

facebook marketing automation

Now you might want to adopt marketing automation technology. If so, you should consider using chatbots. You can put your business in a very excellent position when you integrate artificial intelligence with marketing automation. Doing repetitive marketing becomes easier with personalized marketing and predictive analysis. Moreover, chatbots make marketing automation human-like.

As chatbot can retain customer data, it will be easier to fill your database with accurate information. Therefore, you will find it easier to segment your customer list and send proper contents.

Start your Facebook marketing automation now and bring your business one step closer to success. And with Herobot, we will create an excellent chatbot that will kick-start your automated marketing ventures.

Chatbot Marketing

14 Chatbot Marketing Examples to Boost your Business using HeroBot

If you are a start-up company, then the first thing that will come to your mind is how you can gain a lot of clients. Getting a client is hard, and keeping one is a lot harder. Therefore, you really have to consider all the alternatives if you want to up the number of your clients. But the good thing is chatbot marketing now exists.

Chatbot Marketing

A Facebook bot is one of the best mediums that you can utilize for the optimal success of your business. Chatbot Marketing has been significantly increasing the sales and lead generation of businesses around the world. Above all, chatbots give significant advantages to you among your competitors.

To inspire you, here are some examples of companies who stepped up their game through Chatbot Marketing.

1. Adobe

With direct and straightforward customer assistance in mind, Adobe designed a bot that is simple yet efficient.

Chatbot Marketing

Through the particular prompts offered, clients will then be assisted with a solution for a certain issue.


Chatbot Marketing

Depending on the problem, the bot will provide their users with choices which include visiting informative troubleshooting page or conversing with human customer service.

2. Evernote

Evernote is another company that opts to utilize their bots in a simple and straightforward way. When a certain user experiences a product error, then the bot will recommend him to be in touch with the Twitter Support Team.

Chatbot Marketing

In addition, it also suggests its clients solve the problem by filling up community forms and contacting the email support. The bot may have no frills and fancy design. However, Evernote’s bot provides quality service by focusing on solving the common questions and problems that users might encounter.

3. Hello Fresh

This meal kit company is one of those businesses who indeed know how to utilize the power of Messenger marketing in their advertising endeavors. Instead of presenting their chatbots as a customer service representative (like most businesses do), Hello Fresh will greet and talk to your prospective clients in a friendly way.

Hello-Fresh-Recommended-Questions

To make the conversation flow smoother, Hello Fresh’s bots suggest different prompts which are mainly based on the frequently asked questions of other clients. Aside from this feature, the bot is crafted with social selling component that offers customers with bot-exclusive discount codes. These discount codes are mainly created to encourage individuals to intermingle with their bots and to increase sales. Through their specific design, the discount codes become great tools for business owners to track the ROI of the bots that they built.

Chatbot Marketing

Herobot can help you achieve the excellence of Hello’s bot through its chat broadcast feature. Through this tool, you can send promos, updates, notifications, and information to your shoppers on Facebook Messenger.

4. Domino’s Pizza

Craving for pizza but you don’t want to leave the comfort of your home? If so, Domino’s can surely bring you what you need without the hassle of downloading and signing up in a business app.

Domino's-Build-Pizza Chatbot

Through your Messenger, you can now order and customize your pizza just the way that you want to. Thanks to the pizza parlor’s bot. Through this, you can now order your pepperoni flavor digitally.

5. Universal Studios

If you’re planning on going to Universal Studios, then you should also prepare to have easy access with their chatbot.

Chatbot Marketing

In addition to being useful in terms of availing tickets and booking reservations, this user-friendly tool contributes to a more pleasant and joyful theme park experience. For instance, the bot will give you information once you’re there inside their premises. Do you need to know where the nearest water fountain or restroom is? Feeling hungry already but you have no idea where the nearest food stall is? Then worry no more. The bot can provide you with the best answers.

Universal-Bot-Wait-Times

It will inform you of the basic locational details that you need. Also, you can count on your bot to inform you with the ride wait times in real-time. Therefore, you can easily modify your prepared schedule to save your time.

6. Arsenal FC

Chatbot Marketing is not only for businesses that target customers for generating sales. But it can also be utilized by various types of businesses: which include sports teams.

Chatbot Marketing

Arsenal FC, an English soccer superstar team, uses bots to deliver premium content and breaking news to their fans. For instance, this tool informs their users with the real-time score reports of their matches.

Arsenal-News-and-Fixtures

In addition to this, the bot also brings information about team line-ups, future fixtures, and even new articles about the team.

7. Tommy Hilfiger

Tommy Hilfiger introduced a personalized chatbot in Messenger. Armed with a welcome conversation, the bot will automatically greet the user upon opening the tab.

Chatbot Marketing

The tool will then present the shopper with the collection that the company offers. Aside from this, the consumer will also be provided with three choices for the conversation which includes browsing, style advice, and looking at the behind the scenes of the latest fashion show that they hosted.

With regards to customers’ inquiries, the chatbot will give you answers through the proposal of the list of options. Other than that, this bot is armed with extraordinary language processing capability and keyword evaluation. Therefore it’s easier for users to acquire answers and solutions. Aside from that bot can also offer several different options.

8. Patron Tequila

Patron Tequila is known for their excellence in combining ingredients to produce the best varieties of tequila. Moreover, Patron Tequila also knows how to provide great customer service through their bot.

Chatbot Marketing

One of the features of this tool is the “Bot Tenders” which recommends different cocktail recipes. After analyzing your preferences, the bot will then give you custom suggestions through its marketing personalization.

Patron-Gif-Options

Above all, when the user finally creates his own recipe, the bot will then encourage him to share his creation in social media with #SimplyPerfect hashtag.

Chatbot Marketing

9. Sephora

Sephora is known not only for its quality makeup product but also with its extraordinary marketing endeavors. For instance, you can schedule an appointment, search products, and try on their makeup through the augmented reality technology that they offer. 

Sephora-Shopping Chatbot

In addition to this, the bot will also let you know if the bookings or products that you’re looking for are available in the nearest store in your location.

Chatbot Marketing

Herobot will help you acquire the Chatbot Marketing features that Sephora has through the activation of Automate On-Site Chat. This is an excellent tool for product collections and appointment setting, lead capture, and retaining customer chat data.

10. H&M

It’s not advertised on the company’s website but it doesn’t mean that H&M’s bot is not valuable for its users.

Chatbot Marketing

Focusing on providing high-quality user-experience, the bot will ask you some few questions or provide you with photo options that will make it easier to analyze your personal style in fashion. After the evaluation, it will provide you with an extraordinary experience of having a style profile and virtual personal stylist.

Chatbot Marketing

After the evaluation, it will provide you with an extraordinary experience of having a style profile and virtual personal stylist.

When a user already has a style profile, she can then utilize the bot to match their own outfits. Aside from shopping, she can also surf through the outfits that other shoppers have created for inspiration.

11. GoPro

GoPro is one of the businesses who’s excellent in producing visually-stimulating content in social media. Owing to this fact, then you can expect that the bot they use is of the same quality.

Chatbot Marketing

If you’re trying to find a camera, then GoPro’s bot will guide you in the whole process. The bot will start the conversation by offering their users with assistance in looking for the best camera depending on their specific necessities.

GoPro-Bot-Recommend

What makes it more fun is the social videos and gifs that the bot replies with every once in a while in the conversation. This imagery and personalization technique is undoubtedly a great tactic to maintain the user’s attention while encouraging them to buy the products that they offer.

12. Very.co.uk

Through the chatbot that was introduced last 2016, Very.co.uk can assist their customers with regards to their account number reminders and tracking payment and orders. On the other hand, Very’s bot utilizes questions and multiple-choice answers when it comes to its inquiries.

Chatbot Marketing

Motivated to improve their customer service, this company is currently working on implementing the power of Artificial Intelligence (AI) in their bot. When this is all settled, a user can expect the bot to understand whatever she asks or says.

HeroBot Messenger Marketing

Chatbot provides a lot of benefits. It can cater massive amount of requests. In addition, it is available 24 hours a day, all throughout the year. In other words, you won’t need to worry that people will have to wait long hours to receive a response.

If you’re interested in the power of AI technology, then you should definitely implement it in your Chatbot Marketing strategy through the Leverage AI for User Intent that Herobot offers. Created for best user experience, this instrument matches Facebook bot content to user intent through interactions and keywords.

Are you ready to take your marketing endeavors to the next level? Then Herobot can provide you with advanced chatbot tools that will help you rise up from your competitors. So visit the website today!