Ranking the Best Instant Messenger Apps For Business

Ranking the Best Instant Messenger Apps For Business

Whether you like it or not, instant messaging is now a vital part of doing business in the 21st century. Formal or informal, employees and bosses alike have an easier time communicating with each other in a way that wasn’t possible before. Almost every business in the market right now has utilized these instant messenger apps at some point. And some of the best instant messenger apps have put seamless communication, file sharing, video calls, and screen sharing all in one tiny package. And the best part? They’re free.

And in the time of lock-downs and physical distancing, they’ve become even more reliable. With team members separated and travel options limited, instant messenger apps ensure productivity among employees by maintaining constant communication at all times. These apps are now a common channel that connects employees, whether through one-on-one conversations, invite-only group chats, or public team chats in general. So it’s more important than ever to find the best instant messenger app which you can use for communicating in business.

Ranking the Best Instant Messenger Apps For Business

Communication-Wise: Email vs Instant Messenger Apps

While some may argue that email is still the king when it comes to business communication, these apps beg to differ.

The best instant messenger apps have a lot of things in common. Instant messenger apps are, by default, instant. With a tap of a finger, you can communicate in real-time without the hassle of waiting for a reply email. This feature cuts down on waiting times and enables work to continue without a hitch.

Additionally, one of the benefits of using the best instant messenger apps is they encourage brevity. Whereas an email might require all the pleasantries and formalities, communicating through an instant messaging app is short and sweet. Messages are brief, straight to the point, with no questions asked.

And although both platforms are online, instant messenger apps are much more suited for brainstorming and topics that require on-going communication. You can’t communicate within emails in real-time, which might be an issue if you’re running on a tight deadline. Instant messenger apps provide a solution to this problem, where people can interact and contribute to on-demand conversations immediately.

What Makes A Good Instant Messenger App?

Before you can choose the best instant messenger app, first you have to know what makes a good instant messenger app. Nowadays, millions of people communicate through these platforms, so it’s no surprise that businesses have gotten wind of the trend as well.

Here are some key features to look out for in finding the best instant messenger app:

Push Notifications

Instant messenger apps are called instant for a reason–they relay messages in real-time. So they must have push notifications that notify the user when messages arrive. 

Real-time Connection

It’s known that the best instant messenger apps are the apps that can send and receive messages immediately. This is one of the core features of messaging apps in general, and are a must-have to compete with the best instant messenger apps on the market.

Group Chats

One-on-one conversations are no longer enough. With the rapidly-evolving state of technology, multitasking is a must for people in this day and age. The group chats feature in instant messenger apps is not only necessary, but it’s also beneficial in bridging together employees.

Ranking the Best Instant Messenger Apps For Business

Free Voice & Video Calls

As the new channel for communication, instant messenger apps should contain free voice and video calling features. It should remove the need for charging network carrier fees, as the apps are connected online.

Multimedia Support

Communication is not limited to words, so instant messenger apps should have the option for multimedia attachments like photos, videos, files, etc. This feature opens new avenues for users to interact with each other, apart from conventional means.

The Best Instant Messenger Apps For Business Ranked

Every instant messenger app is unique in its own way, but there is a notable handful of which are great platforms to use for business.

1. Facebook Messenger

With over 2 million active users a month, Facebook Messenger is a no-brainer for communication. You can send messages, videos, GIFs, files, and audio recordings to stay connected with team members. What’s more is that Facebook Messenger is connected to your Facebook account, so it’s merely a matter of downloading the app and logging in.

Additionally, Facebook is one of the most prominent social media platforms to date, and it also houses most online businesses that are trying to make a living online. You can connect with customers easier on Facebook Messenger as you get to meet customers from where you are, while still maintaining communications with team members. This makes it one of the best instant messenger apps on the market.

Recently, Facebook Messenger also released a new feature called Messenger Rooms, which is an upgrade to their video calls that can support up to 50 people at a time.

2. Slack

This team-oriented messaging app has made waves across companies and casual users due to a mix of messaging, management tools, and app integration. Slack covers the basics of instant messaging while also supporting multimedia features like file sharing and group messaging tools.

Furthermore, the app features a system of chat channels that allows you to set subgroups for task or topic-oriented discussions. Slack also archives your communications, allowing you to search through old messages, channels, and shared files, and is integrated with services like cloud storage and Zendesk.

3. Viber

Rakuten-owned Viber is an instant messenger app that’s easy to set-up, offers a variety of messaging options, and uses your phone number as a login. The app can also sync up with your phone contacts to locate friends that are currently using Viber.

This instant messaging app can send texts, stickers, GIFs, photos, audio recordings all for free when it comes to fellow Viber users. However, the Viber Out feature lets you call non-Viber numbers and landline phones worldwide (for a fee).

New updates now introduced a self-destructing message feature that is only available in secrets chats in a one-on-one conversation.

4. Microsoft Teams

If your company already uses Microsoft’s Office 365, then you could do just as well with Microsoft Teams, the tech giant’s productivity-oriented messaging app.

This app offers a plethora of features, ranging from chat channels, group chats, to video and voice calls and file sharing. It also allows customizable chats and integration of Office suite tools, while replete with security and compliance features. Although, Teams does require users to have an Office 365 account.

5. BBM Enterprise

All of us remember the Blackberry mobile. While its days are long and gone, the Blackberry messaging platform would not be forgotten. So, if you miss the days when Blackberry is the most popular, then BBM Enterprise is right for you.

Ranking the Best Instant Messenger Apps For Business

BBM Enterprises allows users to send, edit, retract, delete or even set a timer on messages, along with a reading receipts feature. Apart from the usual multimedia features, you can also share files, your location, and connect through video or audio calls.

6. Band

For a less formal and business-like form of messaging and collaboration, then Band is perfect for you. It’s an instant messenger app which also doubles as a coordinated platform for more informal groups like family or friends or even study groups.

Here, users can make custom groups where they can invite friends and post announcements on a common board. The app also provides more focused private group chats where members can share files, create polls, upload photo albums, etc. It also a shared calendar feature so participants can stay updated with tasks.

7. Telegram

Telegram is aimed squarely at the security-conscious user with end-to-end encryption where only you and your recipient can see it. What it boasts is a quick, encrypted messaging service for both personal and private chats. The instant messenger also features a group chat function that can hold up to 200 users at a time.

Communication is what drives people, what drives ideas, and what drives opportunities. This is why communication continuously challenges the bounds of modern technology, in order to transform it to a platform that is convenient and accessible to all. It’s this particular drive that gave birth to the development of the best instant messenger apps

These apps keep individuals and brands connected through speedy transfer of information. And when it’s used effectively, it opens a vast network of connections available at everyone’s fingertips.

Given the situation that we are facing, it is crucial to be able to connect to people as often as possible to check on them. While the best instant messenger apps serve as bridges in communicating, it is also vital that we know how to use them properly. Take time to update it regularly to maximize the use of old and new features that can take your conversations into a unique experience.

Create The Best Chatbot For the Best Instant Messenger

The best instant messenger deserves the best chatbot to go along with it. Reach your customers faster and convert more leads with our quality chatbots. Both these technologies combined will surely put you two steps ahead of the competition. Contact us at Herobot.app for more details.

Facebook Messenger Bots List

Facebook Messenger Bots List for Marketers

Facebook is undoubtedly the most popular social media platform on the internet. Due to its huge demand, it is only natural to take advantage of it. Thus, Mark Zuckerberg, the founder of Facebook, made some necessary plans to monetize it by using artificial intelligence. This made it possible to develop computer software programs like bots to take over customer service of businesses and accumulate more sales. To help you learn more, I made a Facebook Messenger Bots list for marketers in this article.

Facebook Messenger Bots List

The utilization of Facebook Messenger bots for businesses brings a win-win situation for the marketers and the social media platform itself. Facebook collects data about the preference of its users and how they usually interact with the bot servers. They can use this information for enhancing their AI. Meanwhile, marketers will be able to cater to more customers and have more sales with the help of the services of bots.

Why you need Facebook Messenger Bots

As I mention above, aside from Facebook, marketers are also gaining from Facebook Messenger bots. From the huge range of benefits it can give, the most important would be its ability to rise the conversion rates from a good conversation with customers. However, to do this, you must first develop a good plan on how you want your bot to interact with your customers. Here are some of the things you could do to increase your conversion rate and create a good dialogue for your users.

Improve customer service

First things first, the customer service needs to be exceptional. Always remember that the main role of your bot is to provide good customer service. Thus, you need to up your game and make a perfect bot server as much as possible. However, do not forget that you need to make the bot sound as humane as possible. Create a character that will never get mad for customers but still know the rights of the company.

Build brand awareness

Brand awareness is very important if you want your business to grow. This will affect your sales and your impact to people. But, how is it possible to build brand awareness by using a bot? Keep in mind that your bot will be the main representative of your company. You have to make necessary plans and make the character of your bot more distinct than the others. Other than making it knowledgeable, kind and respectable, it is necessary that you will add fun and quirkiness on it depending on the nature of your business.

Encourage people to visit your product page

While making the dialogue, take not on how you can encourage your customers to visit your product page. After making the bot greet and introduce itself, you can make the bot ask questions to know the motive of your customers on contacting your company. After inquiring and analyzing the needs of the users, make your bot recommend your products and services. Make sure to include a direct link to your product page or blogs (if you have any). This will increase the traffic your page and will help you on gaining more domain authority later on. Moreover, it will increase the chance of gaining more sales form interested customers.

Include augmented reality

There is just no limit to technology. There are always new developments and ideas to make everything easier for humans. In fact, one of the latest ideas on online marketing is the inclusion of augmented reality on chatbots. It enables users to try on products by using camera filters. This is more suitable for businesses in line with fashion and cosmetics, though. Marketers in line with restaurants and hospitality can also use augmented reality to show customers the places.

Facebook Messenger Bots List

Facebook Messenger Bots List

For some people, mere notes and advices are not enough to know more about things. Thus, we created a Facebook Messenger bots list in order to give you some examples of the best and promising chatbots in the social media platform. You can also take note and visit them if you want.

1. Fynd’s Fify

Fify is one of the most promising in our Facebook Messenger Bots list. As their blog claims, it is a very intelligent fashion discovery and a good transaction bot as well. Its developers made sure that Fify is not only equipped with enough knowledge about their business but it also has a good character. Its machine learning capability makes it possible to act differently depending on its history of conversation with the user. At first, it will only talk about their brand but later on, its conversation will range from the latest fashion trends to gossips about celebrities. If you want to make your bot business a success, you might need to learn a thing or two with this chatbot.

2. Burger King

If you will consider the customer service of fast food chains when it comes to online purchases, Domino’s might come in first. However, Burger King proves that an AI does not need to be expensive in order to deliver a good service for its customers. With their bot, you simply need to order by choosing menu items and clicking the closest BK food chain in your area. With this information, the bot will automatically provide an estimation for the delivery time and the total price of your food. Indeed, it is one of the best customer service innovation in line with the food industry.

3. Wall Street Journal

It never hurts to have someone notify you and give you details with the latest news from time to time. Thus, Wall Street Journal delves into the world of chatbots and created one that can provide an easier and faster service for readers. If you subscribe to this Facebook Messenger Bot, The Wall Street Journal Bot will give you messages regarding the news about your place and even provide information regarding stock markets and economic charts. It can even send pings to people when there is a new update about the stories or companies they follow online. It is like having your own secretary/ informant without spending money.

4. HealthTap

Facebook Messenger Bots List

If your business is more on the complicated section than simply online shops, then you should take note of this bot. HealthTap is a bot that can provide a connection to its users from more than a hundred thousand of doctors in different specialties. It works by letting its users ask some health questions. After that, the bot will go through the internet and search for articles and blogs that can answer it. Because it deals with health and medical matters, it can even answer high-level questions that you don’t normally see on other bots. Thus, businesses like law firms and other offices should really learn from this.

5. Besure Messenger

This bot is best for those in line with tourism and hospitality. Besure bot is a bot that helps its users to find great restaurants by telling their locations. It can even provide websites and links for the customers. However, the only downside of this bot is that it is limited to two places only as of now. It ranges from restaurants around Copenhagen to San Francisco. However, if you will be able to create a bot that will provide more coverage, it will surely be a hit for foodies and tourists around a certain area. Moreover, resorts, hotels, and tourist spot destinations can surely get more sales with this kind of bot.

6. Zork

Most people tend to find entertainment in almost anything. This is why some marketers add games and promos to make people more interested in their products. However, with Facebook Messenger Bots, you can now create a game while selling your product. Zork is the best example of this. By doing this, your conversation with customers will never be dull and will be filled with excitement instead.

Create the best with Herobot!

Planning is very important and can be fun if you have the proper resources in order to make it possible. This is why you need a good chatbot platform that will make things easier when you are creating a bot. Herobot provides a drag-and-drop feature that is very easy to do. Moreover, it even offers variations of templates that you can choose from. Visit our webpage to know more.

conversational chatbot

Conversational Chatbot : A Good Virtual Companion in Life

Along with the technological advancements, the conversational chatbot is making a mark in the field of business and customer service. As of now, many business entrepreneurs engage in using AI in running their companies. This is because bots can help many brands in connecting with its customers and promoting their name. However, not only the business people are benefitting in this program. Consumers are also able to save their time and effort with the automation of customer support.

It is one of the convenient ways of giving information to the customers who are interested in the products or services that a business offers. Also, it is effortless to use, and the customers could get the answers and services that they demand with just a simple click on their keyboards. Moreover, the bots also give fast responses and so the process is speedy and desirable.

conversational chatbot

Uses of conversational chatbot

A conversational chatbot is a computer program that is used to produce a conversation with human users online. It is also used by several business people to finish tasks that humans are supposed to do. Moreover, most of the companies proved that bots are effective for their customer engagement and social media management.

A conversational chatbot is often used online and in messaging apps but is also now included in many operating systems as virtual assistants. Believe it or not, you have probably interacted with a chatbot without you knowing it! Here are some of the benefits that businesses can get from bots.

As virtual assistant for owners

Some of the standard applications of a conversational chatbot are for scheduling meetings. It will automatically look for everyone’s calendar and then choose a date where everyone is available and can be ready. Moreover, it can tell us about the weather without opening any other applications that may take time to load. Bots can even give information about the current condition of the place.

As a personal assistant for customers

AI also has various uses in the line of business entrepreneurship. Conversational chatbot makes life easier for consumers. Moreover, it serves as a personal assistant that can communicate with people through text messages. There are also bots that can have a speaking voice which makes everything more convenient. Instead of waiting for a staff, AI is here to help you through the whole process of availing services or products.

As an effective adviser

Going through various steps to research and complete a purchase on a particular website is a hassle. If you are availing a cosmetic product, you have to make a research about the ingredients and the effects of each. After that, you also have to check the reviews and be careful with fake ones. However, a conversational chatbot can answer your every question and give you the complete information that you may need.

As a sales agent

With the help of conversational chatbots, companies can gain more sales and customer attraction. It is easier to connect with them and persuade them to avail of the products or services that you offer. Moreover, there are even some restaurants that offer chatbot services for receiving orders and getting the necessary information correctly. Furthermore, sending and receiving money transfers.

Save time using conversational chatbot

Running a business is not an easy thing to do, and it requires you to be as productive as possible to become a successful busines owner. Moreover, with the use of a conversational chatbot, you can interact with people even though you are busy with other things. To be productive, you always have to remember that time is gold.

With the help of the fantastic conversational chatbot, you can always save time for it will just take a second or two to answer most questions. Also, as we all know, not everyone is available online for the whole day. Moreover, most people find it hard working at night because that usually is their sleeping period. With these problems, the best solution that they could have is using a conversational chatbot. They can simultaneously have conversations with thousands of people at all times. Better than human, it works 24 hours a day without getting exhausted despite not having a resting period.

conversational chatbot
Illustration of speech bubble icon

Be cost-efficient with conversational chatbot

Aside from saving time, you can also save money from using conversational chatbot. This is a critical matter for all business people. Using chatbot is cheaper than hiring more workers to do the same job. Instead of spending money to add more human resources, you can use the supposed allotted budget for other things such as materials needed.

Moreover, as per the customer’s satisfaction, your company can have the rate of a perfect 10 by using AI. This is because they can give responses to the customers anytime of the day. Due to this, consumers stays interested with your brand. Furthermore, one of the best characteristics of a conversational chatbot is how it treats its customers with utmost respect and politeness. No matter how intolerable the customer is, AI can still be unbothered and proceed with the conversation. It also has the ability to talk with multiple languages and cater people around the world.

Challenges on using chatbot

Using conversational chatbot makes the life of both the business entrepreneurs and the consumers more comfortable. But we cannot change the fact that every good thing has its counterpart – a challenge. It may be some technical issues that need the help of professionals. Meanwhile, there are also some simple problems such as bugs that you can find in the system.

Security issues

Generally speaking, one of the biggest challenges in using conversational chatbot is the assurance of security among users. This has been an ongoing issue for a long time. According to some critics, it is very dangerous how the bots can collect data from the users, whether directly or indirectly. Some of the information may be sensitive and personal, and the person using it only intends to tell it to the bot. However, this information will automatically be collected and sent to the main developer, and this is slightly questionable. Moreover, there is even the risk of potential hackers who can get right into the data within the bot and expose some sensitive information.

Language Fluency

Moreover, vernacular languages can also be one of the challenges of using a chatbot. Although English is the universal language, there still a lot of people worldwide who are not good at speaking English. Furthermore, the problem is that most developers assumes that people can easily understand it. With this mindset, they fail to find ways of putting data and information about other languages in the bot. In fact, you should remember that chatbot is conversational and there is no use if users cannot understand it.

Conversational Chatbot as the best solution

Despite all these challenges, the entrepreneur should always keep in mind his/her business goals and work hard for it. Because running a business will never be a smooth road to take, it takes effort, patience, and hardships. Always think on the brighter side if ever there are problems to encounter. It takes courage to take risks towards success, especially in the line of business.

Conversational chatbot is so fascinating because of all the fantastic things that it can do without the involvement of human. It can also do a lot of things that are very useful to a human. And using it is one of the easiest ways for humans to interact with computers to get their stuff done. Likewise, chatbots provide assistance or access to information quickly and efficiently. No doubt, there are a lot of things that you can do in the presence of the internet and digital devices. Even a computer program can solve worries and can answer most of the questions better than humans.

Get your own chatbot now!

If you are an entrepreneur or a company owner and you are looking for the best conversational chatbot to use, then HeroBot is the best answer! HeroBot is a global conversational chatbot and considered the leading messenger marketing platform. It is the perfect companion that you will ever need, whether you are a pro or you are just starting your business. Not to mention, its absolute goal is for your business to grow and earn high profits by being the best business partner to reach out to your customers.

conversational chatbot
recruit-agent-analyzing-candidates_74855-4565

Automated Chatbots for Recruitment Process

Recruitment and selection process are vital tasks that every company must take into consideration. This is the part of finding the right candidates who are going to take the job posts that the brand needs. It is also essential that the recruited person fits the requirements of the work and the organization he or she is going to fill in. Moreover, employees are the reflection and representation of the company so they must pass the standard of the industry you are in. With these reasons, the birth of automated chatbots happens.

Furthermore, there are many reasons as to how automated chatbots can help the recruitment process in the marketing world. The human resource department need to do a lot of tasks, and selection is only one of them. About 56% of recruiters are spending their workdays just for scheduling interviews. Meanwhile, 60% of their work year is being dedicated to the screening of possible candidates. However, automated chatbots can decrease their workloads in a lot of ways.

Why companies need competitive recruiters?

As the saying goes, companies are as good as the people they hire, and this puts a lot of responsibility in the HR department. Depending on the skills and decision making of recruiters, it can make or break the performance of the business. This is also why marketing colleges and universities are offering separate courses for human resource. Moreover, finding the right applicants for job postings are quite costly because of the processes of recruitment.

These processes of recruitment include finding employees, screening them, hiring and keeping them on the payroll. Besides, just the selection process is tricky enough. Most hiring managers are giving in to the temptation of selecting the first person to qualify the requirements of a job. What they fail to consider is that there could be a more qualified person out there. In conclusion, it is not just about finding a person that passes the requirements, but it is about hiring the one who best fits the position.

Automated chatbots are here to help

However, these complicated tasks are tough to accomplish just by a mere person. It is time-consuming and very exhausting. Making job descriptions and finding possible candidates are already hard enough. Also, just looking through hundreds of pages of resumes submitted is draining. Meanwhile, you need to analyze these papers because one mistake on recruitment could affect the company negatively.

Now, there are some other options that you can take. Some companies are hiring headhunters who can do the job of finding applicants for you. However, because they are only human, it is still tough to trust them fully. There are some cases where non-qualified applicants may pay them just to be referred for the job. This could cause a big problem for the HR department and the company itself. Then, what can you possibly do to make things easier? You need to have automated bots that will do the job for you.

Functions of automated chatbots

Automated chatbots are the lifesaver of numerous companies. As for the recruitment and selection process, they are genuinely the Messiahs HR department needs. With bots, automating the complicated process is possible and faster. They can handle the tasks of sending job posts to potential applicants and collecting their resumes. Because they are only artificial intelligence, they can do all of these 24/7.

Here are some of the ways bots are helping the HR department:

Sourcing

This is a very tough job as it is one of the first steps in the recruitment processes. Sourcing includes finding possible candidates who may fill in the job posting. In other words, this is shortlisting right applicants. Sourcers need to collect data and sort the resumes submitted to be able to make the next steps of recruitment possible. With automated chatbots, this part is now more accessible.

Automated chatbots can communicate with your prospect employees and see if they fit in the requirements. This is by asking relevant questions and collecting data that it will analyze later. The entire conversation will be personalized, which makes possible applicants feel more comfortable. The chances of choosing your company will increase with this. Because bots are available 24/7, you do not need to worry about heavy workloads and overtime works. It will surely improve the quality of hiring while saving your time to complete other jobs.

Sorting job positions

There are times when companies need to hire a large number of the applicants for different job descriptions. This causes confusion within the HR department and can even lead to choosing the wrong applicants for the position. Also, some applicants are applying despite not knowing the details of job openings available in the company. They are going to inquire about the possible positions they can apply for and this is an additional task for recruiters.

However, automated chatbots can do just everything on sorting out job positions. As they converse with the applicants, they can answer some inquiries while analyzing the areas they are perfect for. Candidates will share necessary information, skills, and experiences, and the AI will find relevant openings for them. It will help not only the company but also the applicants who are interested in the job.

Screening

Scanning through the job applications and setting up an initial interview before the final interview is exhausting both for the company and applicants. Reviewing the candidate’s cover letter and resume is one of the most time-consuming parts of this. You need to compare all of them to each other in order to choose the best one. Also, the HR staff need to note the qualifications of the positions and see if the applicants qualify.

Moreover, in the screening part, the HR department needs to explain the company’s history and job description to give more information to the applicant. Right after this, you can conduct a simple interview asking the candidate about the necessary information needed. Moreover, you need to decide if the applicant passed the initial screening and can go through the next interview. However, with the help of automated bots, the company can proceed to the following process faster and better.

Scheduling

After the initial screening, HR department staff need to schedule the next interview of the applicants. They need to take into consideration the number of persons who passed the initial screening while making the schedule. Moreover, they need to find the right time where everyone is available. This is a difficult job, especially if the interview needs to be done for different managers handling different departments.

However, this is just easy if you have automated chatbots by your side. They can easily analyze the work schedule and look for an opening that can work. The candidates who passed the initial screening will then be informed about the time, date, place, and the requirements of the next interview. The applicants can also send their queries to the bot and can expect an immediate answer. Automated bots make everything easier.

Answering FAQs

If there are a lot of applicants, answering messages and calls to give out answers about their questions is tiring. This is an additional work for the HR department which stresses them out. There are also some times that they even receive spams and prank calls. Answering repetitive questions is too time-consuming and can affect work schedules.

But now, there are already automated chatbots that can do all of this tasks for the HR staff. Applicants will only need to connect with the bot and proceed on asking questions. The questions will be analyzed and sorted out immediately before giving out the corresponding answer. Moreover, bots are available 24/7, and you can contact them wherever you are, which is very convenient for both parties.

Make your automated chatbots

As mentioned above, there are a lot of benefits automated chatbots can give both for employers and applicants. It can save the time of both parties and lessen the need of the company to hire more employees. Overtime is also not a problem because bots can take care of the things needed to be done after the working hours. Rather than spending time on the things above, HR can proceed on their other jobs that need attention.

Moreover, using automated bots improves the communication and interaction between the company and the applicant. It can easily connect with the applicants without losing its composure. Because it is artificial intelligence, it will not feel fatigue and stress and can always communicate with the candidates well. If you want to improve the recruitment and selection of your company, it is best to make your automated chatbots rather than hiring more HR department employees.

With Herobot, you can make all of this possible. Creating your automated chatbot for recruitment is easy with this chatbot platform. You just need the right idea and this app will to create the best bot for you. Moreover, making bots will only require you to drag and drop features that you want. Herobot also offers numerous templates that you can choose. Visit our website to know more.

businessman-holding-chatbot-with-binary-code-message-data_110893-1636

Voice Chatbot: Is it Better than Messenger Chatbots?

The trend about chatbot is undeniably making a noise in the marketing industry. It is being applied on different platforms, and enterprises from sales to entertainment are considering bots as their must-haves. The truth is two kinds of the conversational interface exists all this time. However, most people are only familiar with using messenger bots rather than voice chatbot. Now, which one is better between the two?

Depending on the nature of the business, companies have different preferences and needs that they need to fill in. Moreover, their audiences and target customers vary, which affects the marketing plan they need to do.  Other businesses need text-activated chatbots, but some needs voice-enabled ones to cater to their customer interaction.

What is a Voice Chatbot?

Before tackling the differences and the benefits of the two AIs, let us talk about what voice chatbot is first. True to its name, this bot is voice-enabled and can interact with its users through talking. Despite what people expect, it can accept commands through oral and written words. It will then communicate and respond through voice. Furthermore, there are two kinds of voice chatbot—one that can answer through text and oral together and one that can only be activated by voice.

This voice chatbot is commonly used for the benefit of those people who are not able to use their hands throughout the conversation. Rather than using a messenger bot that will require all your attention, this is more useful for multi-tasking. This kind of AI uses text speech and pre-recorded responses to answer the queries and concerns of the users.

Voice chatbots list

Numerous companies are using voice chatbot for their marketing purposes. Aside from its convenience, this kind of bot is also proven to make brands notch sales and popularity. Moreover, it adds naturalness in the way bots can converse with humans. This is because of its intuition, informality, and fast responses. To know more about this, here is a voice chatbot list that will set as examples for you.

Alexa

Number 1 on our list is Alexa. Alexa is a voice chatbot that has proved its effectiveness as it garners a 30 million-plus unit sales. The company behind this success in the Amazon, which is one of the world’s most respected companies. They believe that Alexa is going to play a significant role in the industry of e-commerce which is why they supported it throughout everything.

According to some experts, Alexa has more than 30 thousand skills that can help its users perform multiple tasks. You can use it for shopping, playing some music, searching for a specific topic, and even just for entertaining yourself.  Its developer claims that is performing more skills than any other chatbots you can find in the digital market.

Assistant

This bot one of the major competitors of Alexa. Like the previous bot, Assistant has multiple sets of skills that helps its users in many ways. Also, his voice chatbot is quite flexible too, as Android users can have access to it one their phones. Moreover, Google made it possible that iPhone holders can download Assistant on their iOs.

While some are saying that Alexa is a better voice chatbot, some people prefer Assistant and its consistency. Amazon has many significant innovations and is expanding the options of the users for this interface. However, this also brought some inconsistencies and problems regarding their products. Meanwhile, Assistant was able to maintain its authenticity and even improves its already great performance. It is also starting to try out new ideas like connecting microwaves into their voice chatbot.

Siri

If you are a big Apple fan, you are undoubtedly familiar with Siri. This voice chatbot is exclusively available on Apple devices and is making its name in the industry. It is already downloaded on all iPhones and has already helped a lot of its users. It reaches its everyday interactions with them and has an exemplary machine learning skill.

SSUCv3H4sIAAAAAAAEAJ2RTW6DMBCF95V6B+Q1SCXmJ+1Voi7s8UBGIbiyTaoo4u61MUizrsSC9z3PeN749f5WFEIrTyC+ildSUdM0LT44FcjOEdflztFQsI7UFOFHYuvmCB9UWDz61GJHoAKO8WyGe/1xzyXr4jA2M1ZES4iSMb/ojR1oLf9dmX++jyhqxBme28AsiMMJVQ5yyUfF7Tegu/NoDzJomVaLIctSPiyoKRVI1vnHEdA8sjIbruj4xuLK7Z2B2YZtkj2YMHGlSdayPrfxk53s23N3altxPIOFGxk+a36ZK0XLPRknkzqZkwYE3VWd0VA1n42stIahqtWAddMj9IOMG1z/ADGIO0cmAgAA

However, the only problem about it is the possibility of security and privacy risk with its machine learning capacity and voice recognition feature. Its high intelligence enables it to collect intimate knowledge and details about the user’s personal lives.


Benefits of voice chatbot

Voice chatbot is expected to change the Artificial Intelligence game in the marketing industry for the next years. They say that in 2020, there is a high chance that 50% of searches are going to be with the use of voice. With this, the demand for this voice-enabled bots is increasing. 1 in every 5 of American teens are interested and planning to buy and download voice chatbot. However, its effectiveness depends on the nature of the business.

If you want to target those customers who are prone to multi-tasking, then voice chatbot is suitable for you. Moreover, you can make this bot if you want your system to be more flexible. You can also create it for those people who are not capable of using their hand, such as those with illnesses. It is also more useful and feels more natural than text-based bots. Furthermore, if you don’t have any budget constraints, then you will not have any problem with it. This is because developing this bot is quite expensive.

Why do consumers prefer voice rather than text?

The answer to this question is straightforward. As you know, bots are used as digital assistants of people. They are used to make the human’s life easier and to provide automation to the marketing industry. However, messenger bots still cannot provide the most of automation. This is because you still need to open its application and will require your full attention as you type your inquiries.

Here are some of the reasons why need a voice chatbot:

Does not require physical touch

One of the most significant benefits that you can have with voice chatbot is its automation and how it does not require physical contact. As we move forward with touch-free devices, voice recognition is also able to offer personalization without using your hand. Also, this eliminates the need for supporting the equipment needed to perform.

Moreover, with this new AI technology, you can speak to your chatbot without using control buttons. Because of this, fewer typos can also be made, which makes you and the bot interact with each other better. This just breaks the barrier created by text-based bots.

Avoid monotonous conversation

Not everyone is fond of reading which is why most people prefers watching movies than reading an entire book. A simple text could be dull and lack personalized sentiments. Moreover, not all people have the patience of devoting their entire time typing and reading long messages.

This is why voice chatbot is becoming more famous than ever. It fills in the parts that messenger bots lack. With the high competition in the industry, this higher artificial intelligence could satisfy their customers. It avoids difficult and inorganic conversations and offers a more exciting way of using technology.

Chatbot concept. Voice support service chat bot. Cartoon style. Vector illustration.

Gives faster responses

Although messenger bots claim that it provides quick answers with its users, it is not entirely true. Voice bots can provide a faster experience in customer service. You will not have to wait for the bot to input its answer to your questions. After you ask the voice bot a question, it will instantly respond to your queries via voice.

Increases productivity

Rather than messenger bots, voice chatbot can give its users more productive. Because it does not require hands, it means that you can do other things while using it. You can cook, draw, eat, and even clean the house while you are using it. Moreover, you can drive and still be able to schedule meetings with your clients or send emails and dial calls.

Expands businesses

Bots have made the marketing industry bigger and have created a lot of tough competition. This is because they can provide a business expansion. Customers tend to be more excited and interactive with voice chatbot. If they can talk with them, there is a higher chance for customers to buy products in the company.

Make your voice chatbot

If you are planning on making a voice chatbot, you must remember that it is much complicated that messenger bots. However, Herobot is here to help you along the way to have a smoother process of chatbot creation. Moreover, numerous templates are already available on our website that you can choose. Also, creating your bot here is less expensive than hiring professionals or using other platforms.

Herobot is also known for helping a lot of companies to generate leads and lift the sales of the brand. It is very interactive, and no bugs can be seen with our bots. Moreover, machine learning in our bots is impressive, which can help your company grow more prominent. Although there are a lot of pros and cons, voice chatbot is still remarkable in the market. This is more reason for you to make your own now. Click here for more information.

top 10 bots

Therapy Bots: Top 10 Bots for Mental Illnesses

The World Health Organization has announced a wide variety of mental illnesses that were suffered by numerous people around the world. According to them, famous disorders include active bipolar disorder, dementia, and depression. Also, many people have schizophrenia, developmental disorders, and other intellectual disabilities disorders. To help the patients who are suffering from these, developers found a way to build therapy bots. In this article, we will talk about the top 10 bots that are tried and tested for mental illnesses.

top 10 bots

Developers believe that bots can be the most significant innovation in the medical world. Several mental disorder conditions profoundly affect the patient’s perceptions, thoughts, behavior, emotions, and relationships. Now, there are government and private organizations that are working for mental health awareness. However, there is still a significant stigma against those who are suffering from these. This is why it is tough for them to engage in any treatment that will include physical visitation to psychiatric clinics.

In response to these, technological companies, including groups of developers, develop an artificial intelligence bot for mental illnesses. These are mostly in the form of mobile applications that can be privately installed by patients. It provides them privacy as well as anonymity but can still record histories and files. Therapy bots on the top 10 bots can check on users, talk with them, or listen to them depending on their preference.

Why therapy bots?

According to the Centers for Disease Control and Prevention (CDCP), nearly 50% of Americans are diagnosed with a mental disorder. This estimates to 44 million of all American adults who are suffering from various conditions that affect their activities in everyday life. Due to this, the demand for more psychiatric centers is increasing. However, patients are still having a hard time reaching out to health institutions.

Because of this, therapists do not always reach the correct conclusion and fail to collect the data needed for studies. But as pieces of evidence suggest, it is best to check the social media contents of patients. Most people are more comfortable writing about their feelings and thoughts. As opposed to talking aloud, they can express themselves more when they are not facing to face. This happens on their social media sites such as Facebook, Twitter, and Instagram.

However, with chatbots, patients suffering from mental disorders can express themselves better. They feel more secured and private than having a weekly or monthly appointment with their psychiatrist. Moreover, they feel more normal and think as if they are only talking with a virtual friend who will never judge them. The top 10 bots for therapy will then ask them questions and gather the information to show their mental state.

Below are the top 10 bots that are mainly used as a mental health therapist.

Top 10 bots for mental health

Woebot

The number in our top 10 bots list is the Woebot. This bot is an automated conversational agent specializing in monitoring moods and the tone of the user. The users will have to talk with the bot and express their emotions and problems. After that, the bot will act as a therapist, giving advice, and asking the user questions.

Moreover, Woebot is originally for graduate students as well as adults. Its developer built this bot on the Cognitive Behavioral Therapy (CBT) platform. According to the UK National Health Service, CBT is a talking therapy that helps students manage their mental health conditions. This is by reframing their negative thoughts into positive ones.

Moodnotes

Thriveport is the developer of this bot. Users will input their daily mood and will provide short descriptions. They are adding more details as well as providing the context of the user’s overall feelings. There is also some extensive menu where the users can choose their specific emotions.

Moodnotes will then analyze the mood of the user. If it is negative, the bot will ask questions determining the pattern of user’s thought. Examples of this are emotional reasoning, needless worrying, and even generalizing. This will reflect the strengths and emotions of the user, which will lean them toward optimistic thoughts. Therapy bot on our top 10 bots list encourages and helps users in developing healthier mental perspectives.

top 10 bots

Wysa

The next on our top 10 bots list is the Wysa. Columbia and Cambridge universities develop it, which makes it really awesome. It is a chatbot with a penguin avatar, and it can operate on both iPhone and Android. This emotionally intelligent bot help users on managing their thoughts and emotions with various tools and techniques. Some of these techniques are Dialectal Behavior Therapy, meditation, evidence-based CBT, yoga, and even breathing.

First, Wysa is going to ask you questions that will help the analyzation process. It is very interactive and fun that users feel more comfortable using this application. According to most users, one thing that they appreciate in Wysa is its friendliness, efficiency, and attractiveness.

Moodkit

Thriveport is also the developer of this chatbot application. It can be installed on any mobile phones and other gadgets such as tablets and iPads. This system helps its users in detecting and fighting the early and further symptoms of any mental illness.

Moreover, Thriveport gives its users guided activities which will help identify the negative thought patterns. Meanwhile, Moodkit will also try some ways of changing any pessimism within the user. It also includes rating tools and mood charts while saving data for future use.

Pacifica

Another lead on our top 10 bots list is the Pacifica App. It helps in addressing the issues of anxiety by using Cognitive Behavioral Therapy principles. With activities and tools such as relaxation, mood, and health tracking tools as well as meditation, the therapy becomes more recreational.

Moreover, Pacifica has text and audio journals that help to understand the users and challenging the pattern of their thoughts. They can also lead them into thinking more positively. To be more helpful for the user, it can track habits that may trigger anxiety.

Joy App

As a tribute to his friend who was long-suffering from depression, Danny Freed has founded Joy. This app collects and measures the user’s physical activity as well as her movement patterns and location. This bot also analyzes the energy, social interactions, and mood.

By analyzing the habits and patterns of activities done by its user, Joy can predict the possible factors affecting the mindset and atmosphere of its users. Furthermore, its developer launched Joy last 2016, but it was only making a noise in the industry just today. No wonder it is on the top 10 bots list now.

Talkspace

top 10 bots

Like other therapy bots on our top 10 bots list, Talkspace can provide online therapy to its users. It includes various activity-based tools, which are approved by licensed health professionals. It can make improvements regarding the emotions of patients just for a short time, depending on the height of the mental illness of its users. It can communicate via text messages chat, audio signals as well as videos.

Tess

This therapy bot is quite famous because an article written by Kylie Gionet of the Guardian talks about it. Tess is for those who are experiencing a panic attack and other kinds of mental illnesses. Some users can also use this just for venting emotional stress. Those who are suffering from insomnia can also use this bot as someone to talk to. Internet connection is also not a problem because you can communicate with this via text messages.

Joyable

This therapy bot offers a two-month course of Cognitive Behavioral Therapy (CBT). It has a structured assessment that helps the user and the servers ton know what they should work on. Joyable gives immediate feedback after the evaluation. It also provides possible reasons as to why the user might be feeling a certain way. After that, the bot will suggest a real-life therapy partner that will guide you through a healthy mental state.

Mindly

Last but not the least on our top 10 bots list is Mindly. This chatbot is mainly for those old patients who are having signs of Alzheimer’s. Talking to those suffering from this disorder is not easy. It is why most people give up communicating these patients. However, Mindly is nowhere to answer the problem with this. Talking with someone is therapeutic for those with Alzheimer’s.

Make your therapy bot on the top 10 bots list

Chatbots are now being utilized with different human activities all over the world. This may be the factor that has sparked the idea of developers to use therapy bots to fight mental illnesses. It is a viable and effective method of getting cheap mental health services by using your device. You can also take it anywhere and talk with it based on your convenience. Moreover, you have the freedom and the privacy that usual therapy sessions will not give you.

You may want to help with fighting the stigma of mental disorders and help those who are suffering from them. You can do it by creating your chatbot and customize it the way you want it to be. This way, you will reduce the barriers to therapy. Visit Herobot webpage, and we will help you realize your goal in life.

Chat Bot Robot Virtual Assistance Of Website Or Mobile Applications, Artificial Intelligence Concept Flat Vector Illustration

Monkeybot in the Gaming Industry

monkeybot

Progress is a never-ending process of development, especially in the field of technology. Artificial Intelligence or AI is one of the many results of this technological evolution. These are modernized systems created by geniuses to help those people seeking for instant help and responses. Furthermore, this system upgrade became an asset to the digital world, most notably to its users. It can be your tech buddy in many fields like business consultation, healthcare. And today, monkeybot is even applied to online games.

These gaming chatbots were new to the industry but became a significant change for both the players and game developers. This is by helping people to have a smooth journey on connecting with other gamers and seeking for gaming information. Furthermore, with monkeybot developments, online and mobile games have reportedly increased its revenues and users in time.

Monkeybot on messaging applications

For a long time already, online gaming has been going around and making people addicted. For those people who hate running outside and sweating too much, this is the sport that they need. But, there are also other tasks that you will need to do outside the game. If you are in the middle of killing streaks and combos, are you willing to sacrifice it to answer a message or order a Chinese meal?

With monkeybot, this ongoing problem of gamers was finally answered. It provides easy access of the players to the social environment. There are also now messaging applications installed in games where there are bots that can accommodate you. You have to tell the bot the task that you need to do while playing and the monkey bots is going to do the job. Now, ordering pizza and communicating with your friends is so much easier and less distracting.

Monkeybot as game bots

Many types of bots are being launched and developed in this technological era. But, monkeybot is most commonly utilized by those who are seeking for better use of Artificial Intelligence. As it enters the gaming field, more people have thought of making games inside messaging applications. Examples of these are those in WeChat, Kik, and Facebook Messenger.

Also, game bots are used as a form of advertisement for those who are looking for innovative ways of expanding their businesses. More brands are now focusing on creating their version of monkey bots. This is so that their users can have more engagement with them. This way, their products are becoming more popular while customers are having fun with their application.

An example of how these messaging game applications help in the popularity of the brand is the Mars Rover game. NASA launched it on their 4th anniversary on landing to Mars with their famous Curiosity Rover last 2012. Mars Rover became successful as more than 16 million gamers have played it in ten months. Now, imagine having this number of engagements by using monkeybot as your advertisers?

Monkey bots as player support

Gamers are one of the most passionate and invested users of the internet. They can also make words known all around the online community fast. Most of them are active on their devices 24/7, which is why spreading news like wildfire is possible. But, these large numbers of active users are also a disadvantage for customer service of gaming companies.

Because the ratio of users to the customer service staff is far apart, they are having a hard time satisfying their needs. Game developers and companies have to focus on making their games better by removing bugs, utilizing unique game ideas, and improving their animations. With these, minding the player support would be stressful for them, thus, paving the way of monkeybot in the gaming industry.

This is the reason why the idea of using monkeybot in their games has entered their mind. Moreover, with game bots, they can now satiate the high expectation of the gaming community. They can work around the clock and are less costly than human support systems. Developing conversational chatbots as support for gamers can help process automation that is necessary for any game issue.

Here are some of the examples of monkey bots as a support system:

Sky Betting and Gaming

Just last January 2017, the first company that has adopted the chatbot technology in their games is Sky Betting and Gaming. They made it for a task different than others—recruitment. It was called “Ask Jeff” after the Sky Sports presenter who was Jeff Stelling. This monkeybot has a natural language processing and artificial intelligence that can provide applicants a 24/7 access with the recruitment.

With this bots, the company was now able to give the candidates an interactive and responsive experience from the moment of application until the hiring day. This was on the Facebook platform, which made it available and more accessible for users. It was also more comfortable to use than other application processes that help both the employer and the employees.

Paddy Power

After the Sky Betting and Game, Paddy Power joined the hype of using monkey bots for customer support. It was the first bookmaker to use artificial intelligence to help customers in their concerns and needs. This bot is in the Facebook Messenger platform. Also, monkeybot in the Gaming Industry helps the users in composing messages to the management of the company. The few things that you can do with this bot are checking balances, receiving personalized updates, and placing wagers. This bot also gives push notifications and access to videos, podcasts, and blogs.

monkeybot
Kabam’s Marvel Contest of Champions

On November 2017, Kabam launched their MCOC Infobot that they created mainly for their Marvel Contest of Champions. In this free-to-play mobile game, this monkeybot can provide high-score information and answer inquiries. This bot can also give them suggested information about frequently asked questions. This has increased the activity of users in their application as well as in the promotion of their brand.

Monkeybot in secondary support channels

Monkeybot have been very beneficial in the gaming industry as it lowers the cost of player support and can speed up the time of resolution. Moreover, it has improved the social customer support as it gathers information on the issues before being analyzed. It was then passed to the support staff to compile the collection of data. It will help businesses in learning more inquiries and issues of the customers in a faster manner.

Meanwhile, as Discord is gaining its popularity, more and more companies and game developers have laid their eyes on this application. Rather than using the mainstream Facebook Messenger, they used Discord as their platform. This provides them with minor bugs and more features than the messenger.

Here are few Discord bots and their capabilities:

GAwesome Bot

This monkeybot is highly customizable and excellent in moderating chats as it gives various fun features for the server’s users. It can also efficiently conduct automated polls and giveaways for the gamers that make interactions more possible. Besides that, GAwesome can also ban and kick players who are caught committing unwanted behaviors. Awarding member ranks is also easier as well as generating cool and funny memes that users can use in communicating.

Moreover, it has its unique ability to show results from inquiries that you can gather on Google, Wikipedia, Reddit, and Youtube. You have the option of organizing your in-chat in customizing RSS feeds.

Tatsumaki

Tatsumaki is becoming a popular monkeybot and numerous online game streamers are using it. Its multiple commands used for setting up welcome messages, moderation, and notifications are exceptional than others. This bot also encourages users to become more active in the server as it let them earn levels, XP, and reputation in the gaming community with a unique leveling system.

In order to have more profit, members and gamers need to buy credits so that they can customize commands. They can use this in personalizing profiles and even rank displays. This is undoubtedly a significant change in the gaming industry innovations.

GameStats

As stated in this monkeybot’s name, GameStats is all about the stats you gain your games. With this, sharing your game stat with your friends and other players is possible. It utilizes in different applications such as Rust, PUBG, and Rainbow Six: Seige. This can also be used when you are playing games such as World of Worships, Paragon, Xbox Live, and others. By using GameStats, you can now boast the stats that you earned with hard work and talent.

GuildedBot

This is a good choice for team players when they are playing multiplayer games. GuildedBot is like a recruitment monkeybot that will help and guide you in building your team or clan. You can also recruit new players for your guild that can improve your abilities and complete your missions together. It can also give reminders about the upcoming events, post updates, and do scheduling for discussions of your team. Some of the games that are using this as their support system are WoW, DOTA 2, GO, PUBG, Call of Duty and Heroes of the Storm.

monkeybot

AI and Bots Will Lead the Way

As technology is continuously advancing up to this day, artificial intelligence is becoming a dominant force in the gaming industry. It also helps the players in beating meat bags and other players by gathering information most conveniently. Gamers are even expecting the AI technology to grow and develop with games and pave the way for more new challenges and possibilities of better battle outcomes and level designs.

Monkeybot is now slowly but easily making progress in the gaming industry, and developers are quick to brag about the intelligence of their creations. Even if you want to be a good developer or you only want to advertise your business, having gaming bots is the best move for you. Not only will it entice players, but your brand will also reach the ears of non-players. Moreover, with Herobot, developing, and launching these kinds of bots will be easier and faster. Click here for more information about our bot platform.

Auto Chat Bot

Online Bot to Talk To: Ideas on How to Use Them and Increase Sales

There is a high chance that someone has suggested or maybe you have thought of using an online bot to talk to in your business website or Facebook page. In the marketing world, chatbots are already making a massive scene in providing significant progress for the sales and fame for the brands. This is by stepping up their game in customer service and giving a source of entertainment for their users. Chatbots are also very adaptable and you can apply them to different industries. This makes it easier to open more possibilities.

With the ongoing popularity of online bots, there are enormous amounts of research to make them more satisfactory. As the number of online bots to talk to is becoming more extensive, the number of demands for their services are also increasing. In fact, the birth of the best artificial intelligence (AI) are from the needs of users for curiosity, efficient management, and better service.

online bots to talk to

Making your bot

If you are thinking of making your bot now, start on gathering ideas. It will be hard soon enough to make the best one for your business. Due to the massive and harsh competition, other companies snatched most designs. And, it is not easy to make an online bot to talk to that will be remembered by users. However, remember that as a businessman, what you need is a bot that will answer every need of customers.

Tips on increasing your sales by using online bots to talk to

In business, you must find innovative ways of interacting with your costumers and increasing your profits. To do this, you should be able to devise plans of making people interested and curious about your products. You must always maintain good customer service and be able to entertain them at all times. This is why companies are using online bots to talk to.

Here are some ideas on increasing your sales by using online bot to talk to:

Deliver Welcome Messages

Catching the attention of your prospective customers while they are surfing the internet is with the help of chatbots. The interest of visitors to your business increases when your chatbots become interactive with them. It’s essential to take note that your business must be perceived from your website as friendly and accommodating. By simply greeting them with their names as they go along through your site is a significant plus point.

Also, popping some windows in the corners that scream about promos and discounts is not a lousy decision. Using this kind of strategies with your online bots to talk to strengthens your chance for more sales and revenues. Remember that your goal here is to eliminate the boundary that sets your business away from your prospect customers.

Recover Abandoned Carts

Of course, losing a regular or prospective customer would harm your business. The traditional way on how to topple this unfavorable outcome is by just bringing the best possible quality of their products and their services. But with the presence of online bots to talk to, they discover smart countermeasures. When your customers suddenly withdraw their orders, your chatbots can generate a warning message about it. This way, you can still subtly persuade your customers to revive their interest with your store. Chatbots can give you a bright solution to this matter in the least time –consuming way.

Trending today is the abandoned cart recovery chatbots that are widely-used around the world. This particular type of chatbots is one of the must-have chatbots in the e-commerce business. One of the reasons why e-commerce businesses have survived from abandoned carts is high interactive engagement. The most often case here is when the customers begin to order but do not move forward to checkout. In this way, your chatbots can interact with them and serve a discount to accomplish the purchase process.

Stop visitors from leaving with online bots to talk to

It’s indeed a milestone if you’re able to get the attention of your target viewers. But before you continue to celebrate, make sure that your visitors are able to stay long browsing your website from top to end. It’s indeed a tough challenge to hold the attention of your viewers. You know why? It’s because you don’t have any control over how they see your website. But there’s nothing you have to worry about because chatbots got your back. An engagement using online bot to talk to can grasp your customers to your website. As a result, their minds change their behavior so suddenly. Your customers perhaps stay and browse more about your business.

Another thing, transparent feedbacks from your customers would also be generated to help you locate some improvements in your industry. In this way, your visitors would tend to interact more with your online bot to talk to. You may not notice with your naked eyes, but chatbots can do this for you. Keeping your customers connected with your website is helpful to create a considerable impact straight to your business. As this engagement within your website continues to occur, their mind is under your control. Grab this chance to analyze your target customers and bring the best for your company.

online bots to talk to

Generate Leads

Aside from stimulating the attention your prospect customers, the engagement between them and your chatbots can be also beneficial in generating lead sales. As you ask some purposive questions using your online bot to talk to, you can quickly accumulate some essential data. Connecting your business to your target customers is a significant way to create a rampant lead. The existing method of producing leads is by using pop-up ads. However, pop-up ads and banner ads can be so much annoying for your website visitors.

That’s why; considering the use of chatbots is the wisest choice to counter-attack this market situation. Online bot to talk to do the same function as banner ads, but they are more user-friendly and less disturbing. The graphics are also designed to be interactive and convincing in the eyes of the visitors. Besides, the chatbots menu only occupies small corners on the screen and does not dominate all over. As a result, users are not distracted while doing their work. If you’re able to incorporate all these fantastic tips, expect to produce leads more than you expect. You may not get it right ahead, but it’s convertible to the customer later on. 

Answer Frequent Questions

Your customers inevitably ask repetitive questions over and over again. If it has to do by a real-human agent, this is not going to be useful anyway. You can’t have a person do the same tasks for the rest of their lives. For sure, the productivity level would be compromised in the first place. Another, customer service would also be ineffective sometimes. This is because it would be more time-consuming answering all the questions individually.

However, this landscape has all changed in the advent of chatbots. They can respond to individual questions from different parts of the world all at the same time. They are trained to handle perceptions and provide answers all at the same time. Even though they’re doing this stuff for repeatedly, they won’t get tired and won’t stop responding.

Check Order Status

With the presence of chatbots around, the shops present details of order status in the most convenient way to give access to everyone. Online bot to talk to is capable of having a straight connection to the database and offer valuable information to everyone.

Instead of merely greeting your customers, online bot to talk to can also act as your trusted customer service agent in this matter. Chatbots and your customers can interact the same way but can also talk about order status specific your account. Some information included are shipping number, product information, and many more.

Inform that operators are busy

It’s inevitable that sometimes, the operators are away and there’s no one available from the office to answer all the inquiries they cast on your website. So in this matter, chatbots can help a lot. With or without the presence of operators, chatbots can still do their task no matter what. Take note, operators, staff, and personnel are still human too.

Just like anybody else, they still need to take a break from everything that gives them pressure and stress. In this busy world, this privilege is often left away. Thanks to online bot to talk to that always remind everyone that they are still the person they have to be.

online bots to talk to

Take This Opportunity With Us!

If you want to create an innovative online bot to talk to like this, there’s still a lot more than you have to learn. Of course, you may need to coordinate well with a credible chatbot company and listen to them. Remember, business operations are all crucial, so make sure that you have launched the best chatbot that resembles your company well. Grab the opportunity with Hero Bot and make a significant move for your business. Visit us at https://herobot.app/.

AI bots to talk to

Conversational Commerce: AI Bots to Talk to

As technology is quickly advancing, the business world is coming along with it fast. People in business are trying to be as innovative as possible to carry on extreme competitions in commerce. Today, it is not enough that your products are great, but you also need to think of the right marketing strategies to get your customers hooked. With this, it is essential to know how you can achieve the best conversational commerce for your company. This is by utilizing the most excellent AI bots to talk to.

Even from the time when trade was only starting, the conversation has already been the greatest tool people are using to improve their sales. These days, the expectations of consumers are hungry for innovations in convenient, personalized, and speedy communication. The thing that is being highly praised and much needed by all online industries is the chatbots.

ai bots to talk to

Why cCommerce is our future

Time is money, and customers refuse to waste the chance to do other tasks just because of an automated phone menu. Moreover, waiting for a response from a business email is too much of a hassle.

This is why most brands choose to invest in creating bots that will satisfy customers with authentic and fast conversations. Relying on slow and frustrating means of communicating with customers seemed like a distant memory in commerce.

Here are some reasons why:

Consumers no longer select and buy items.

Instead, they now have the habit of researching for the merchandise and reading some reviews. With this, it is beneficial to be equipped with the best bot.  Your customers can converse about their queries regarding your products on bots. It will also be helpful in knowing your shop’s location and other services that your business could offer. You should note that almost all of the consumers are now relying on emails, websites, and social media on choosing the product that they will buy.

Today, there are already over two billion interactions between business and customers on Facebook.

It has been one of the most significant social media platforms that are being used by businessmen. As almost everyone has their Facebook accounts, it is easier to attract customers with this. Artificial intelligence offers its customers a smarter, faster, and more predictive way of reaching out with them. Moreover, its personalized feature is flattering and making customers feel more secure and exclusive.

Study shows that Twitter Customer Care has been increasing sales for businesses.

The willingness of consumers to spend on products and services of a brand is growing as they get responses from Twitter accounts. When they tweeted something about a product and was able to get an answer, their excitement is building. In addition, word of mouth is also fast on Twitter as it is very easy to retweet a post or a thread. Furthermore, customers really appreciate direct messages, especially if it is convenient and fast to respond.

Voice-enabled digital assistants are millenials’ preference in researching products before they buy.

Things are possible if a business has AI bots to talk to customers. It is fast, personalized, and fun, which is why it is easier to use than other applications. Moreover, with it, customer service is now not a problem of businesses when holiday seasons come. By providing a connected online shopping experience for consumers, their sales are going uphill form time to time.

How cCommerce works

  • Manual / One-to-One

This type of communication commerce is on one on one basis. With this, a server must talk to a customer manually and privately. One example of this is by sending thank you messages or giving coupons to a customer who has given your products or brand a good review.

  • Manual / One-to-Many

This is sending a single message to different persons. One example of this is when you have opened a store in a town.  You may want to notify those people around the vicinity. With this, you will need to send out a message customized to target a group of customers close to your location.

  • Reactive / Automated

This is more on answering queries rather than sending the first message. Bots are the number one workers of this type of cCommerce. A customer has purchased a product from your store but has messaged you because of some problems. The query will be automatically recognized by a bot and will send the customer an adequate answer.

  • Twitter Proactive / Automated

Titter Proactive is an automated cCommerce which gives the brand a more friendly personality. One example of this is when a customer purchased your product for the first time. To provide them with a pleasant shopping experience, you can automatically send him/her a sweet message thanking her. 

Best AI bots to talk to

Watson Assistant

Watson Assistant is developed by one of the most leaders in Artificial Intelligence Space, which is the IBM. This comes handy as it can understand historical logs as well as other chat messages. It will then search for answers based on your knowledge ad can easily ask customers for further explanations of their queries. Moreover, Watson Assistant is trained to direct the questions they will gather to human representatives.

ai bots to talk to

Furthermore, this bot can run on your messaging channels, mobile applications, websites, and service tools. You will also not need any coding experience because Watson Assistant comes with a visual dialog editor.

Bold360

Bold 360 has created a processing technology that focuses on natural languages. Like how it has helped their trusted customers like Vodafone, Intuit, and Edible Arrangements, it aims to help other brands. This is by building AI bots to talk to that will understand customers’ intent even without keyword matching. Rest assured that the bot will still be able to deliver the right answer for their queries.

Most of all, the Conversational AI of Bold360 can easily interpret complex and different languages all while remembering the context of the whole conversation.

It can naturally reply to customers based on their collected information. Moreover, customers find this bot very convenient as they can make their purchases through chatbots. This chatbot also has its own personality and can be used on different messaging channels.

Dirty Lemon

When talking about innovative conversational commerce, what most people will think about is the Dirty Lemon. It is a digitally-native company that focuses on its wellness beverages since 2015. It has already sold more than two million bottles and was also famous to celebrities, influencers, and other capitalists.

Also, most digital brands only allow customers to order from their websites, but Dirty Lemon has thought of a better way. Since it was founded, the brand has only relied on text messages for transactions with their customers. Nowadays, they have made a bot that will automatically answer queries and compile orders through text messages.

According to the CEO of Dirty Lemon, Zak Normadin, their platform of propriety conversational commerce will enable all the purchases of their products through text messages. This made their company more approachable by customers of all age and status.

Rulai

Ruali is an AI-powered bot that bases its ability to understand natural languages through deep-learning. Its adaptive multitasking skill is best for brand enterprises as it can easily switch to different tasks. It also follows conversations and predicts the behavior of its users. Moreover, its AI bots to talk to can grasp the preferences of customers and take actions with them. When the messages are really confusing, the bot can also ask for clarifications from customers.

Furthermore, bots from Rulai can also be connected with different messaging channels, cloud storage platforms, enterprise business software, and customer service software. Depending on your preference, you can build Ruali bot from scratch and use its drag-and-drop designing console. Right after, the AI will then adapt to your shop’s customers. If you want an easier route, you can just use a pre-trained bot that is customized from data of your industry.

Vergic

As your brand’s first choice in customer support, Vergic can offer AI-power chatbot that will handle transactional chats. Furthermore, it can also notice complicated problems that they will automatically send to human customer service agents. This kind of bot can boost the productivity of your company’s employees.

Vergic was able to perform sentiment analysis by leveraging natural language understanding with natural language processing. Moreover, these AI bots to talk to can also manage report and workflows regarding conversations as well as highlight pages and share documents on chatbot analytics.

Inbenta

Inbenta is designed explicitly for brand enterprises and can detect the context of conversations with customers. They can answer the questions accurately as it leverages its natural language processing engine from machine learning. Inbenta allows its users in crafting custom conversational paths and flows with their dialog manager.

Moreover, these bots are brilliant as they can detect the need to send complicated conversations to humans. If they think that a customer wants to talk to a human server desperately, then they will connect to an appropriate support agent. It is also advised to create a customized avatar to make your bot to feel more humane.

ai bots to talk to

The essence of digital marketing with AI bots to talk to

This is the digital era where every business are expected to dwell in the world of online companies. There are many competitions, and the urgent need to satisfy customers are getting stronger. With this, everyone is already using chatbots to enhance the customer service of their brand.

However, if you are interested in making your own AI bots to talk to, Hero bot is here to help and guide you on your creation. We will ensure to boost your sales fastly. For more information, visit our website by clicking this link.

make your own chatbot

Make Your Own Chatbot for Better Customer Service

There was an idea of creating something new and different from the other applications with advanced technology. And then, Artificial Intelligence developers introduce the world’s biggest contributor when it comes to customer service — Chatbots. They are the greatest social marketing tools for increasing potential customers to a business. These applications are capable of answering the user questions accurately. As people can see, it is not that easy to build a chatbot from scratch. It is especially hard for those who don’t have a background in the programming language. However, it is still undeniable that if you make your own chatbot, your customer service will greatly improve.

make your own chatbot

To make your own chatbot, you have to be an expert in Artificial Intelligence and anything related to these studies. In the age of technology, most of the chatbot development platforms are scattered all over the internet. But, not all of the platforms are created equally. These platforms are based on how smart the programmers are and how they can design the platform wisely.

Programmers build this platform for the people to create their own chatbots. Right after, they install it on their online system for better customer service. Having this kind of application can make your business productive and effective. A chatbot can augment human efficiency. Chatbots are intelligent. They are capable of making their own decision without being affected by human constraints.

How Can Chatbots Help Your Businesses?

Moreover, they can work without having any delay, they could also resolve the user’s problem with much less error. Moreover, they are efficient and compatible with any marketing system. Many companies already possess the power of Artificial Intelligence. They are now building their own chatbots to improve their marketing services. Now, imagine what changes chatbots could bring to a company. As technology is getting more and more advanced through time, developers make it easy for people to create chatbots.  All of the developers prove that they can provide a remarkable application that will shock the world.

Why Not Build Your Own Jarvis?

Are you a fan of the Marvel Cinematic Universe (MCU)? If you are, then let’s talk about an Artificial Intelligence named J.A.R.V.I.S.  or “Just a Rather Very Intelligent System”. He is a fictional character that appears in the movie Iron Man. Rather than its usual human casts, it is originally a natural-language user interface computer system of Tony Stark. This genius, billionaire, and philanthropist avenger upgraded JARVIS into an artificial intelligence system. It is programmed with the task of running all businesses for Stark Industries and Tony Stark’s tower.

JARVIS is the virtual assistant of Tony Stark that obeys him to whatever he wants. Also, this AI bot is the one who helped the avengers in saving the world. However, this is just a fictional story. To make it possible, developers have found a way to have an AI-powered system that could help boost the sales and customer service of businesses.

Making fictions come true

In reality, Mark Zuckerberg, the creator of Facebook, created his own Jarvis and introduced it to the world.  This is a personal challenge that he set for himself. By creating his own bot, he proves that humanity is closer to an AI breakthrough than people can possibly imagine. Jarvis was able to respond from his text or even a voice command. It could also run into a piece of music, doors and other systems. Unfortunately, there are still some limitations as to what Mark Zuckerberg can make his bot into. Still, he could not accomplish building a system that would develop a mind, knowledge, and wisdom of his own.  

However, with their intelligent mind, perfecting Artificial Intelligence chatbots is actually possible. Additionally, this could bring something new in the field of advanced technology. Now, the efforts of the developers in building a brand new bot becomes fruitful. They were able to create platforms could increase your possibility to make your own chatbot applications. Just like Mark Zuckerberg, you could also create your chatbot that can assist with your everyday living.

Make Your Own Chatbot to See The Future Of Your Business

It is true that not every company requires a chatbot in their system. However, having these as your customer service provider and an assistant could be very beneficial for your business. It can easily handle certain queries in an automated way. Let us say that your organization already has effective products or excellent services. However, the sale of your company will still be based on the quality of your customer service. If you have a website or an online page, your potential customer will surely visit them.  By having automated chatbots, you could easily interact with them and make them feel more welcome on your page.

Furthermore, AI bots brought innovations to businesses by helping them process interactions with their prospective customers. These chatbots support companies in creating new opportunities to have a better business with modern technology. Because they are suitable for any technological device, thousands of websites are now launching their own bots every day. Soon, artificial intelligence will conquer the internet as they are continuously evolving and growing in the digitalized world.

make your own chatbot

Messaging applications into AI world

In addition, with these bot applications, messaging applications will become the new browser of modern people. Businesses can be broadcasted through websites on the internet. With the use of online advertisements, a business can gain more popularity.  If you make your own chatbot, it can help your webpage gather more potential target users. Moreover, having these kinds of applications is like getting a glimpse into your future. Why?

A chatbot is an AI-powered application that can work efficiently and effectively. Additionally, it gives possibilities that can affect your customer service and make them even more reliable. As of today, developers are looking for the best features to enhance the features of bots. They also look for ideas that could satisfy the users more when they are interacting with chatbot applications. Artificial Intelligence developers aim to increase the demands of chatbots by making them more useful to users.

Nowadays, there are still lots of common problems in the interaction between humans and robots in our daily tasks. This is the reason why AI developers are studying and risking everything just for the sake of its people. In the nearest future, the Artificial Intelligence project will possibly conquer the digital world.

Make Your Own Chatbot with NLP

Not long ago, people are still rejecting the idea of robotic technology being applied in our everyday lives. For them, it is impossible for computers to understand and analyze human psychology. Moreover, they thought that holding communication for a mere artificial intelligence would be difficult. However, this was proved to be wrong as technology advances and creates bots with the help of some promising developers.

Natural Language Processing is the perception of the computer system in understanding human speech and text through gathered data and stored information. Also, it is defined as a subfield of linguistics, computer science, and artificial intelligence. It is concerned with the engagement between human languages and computers. It is also deliberated as a difficult problem in computer science.

Moreover, NLP involves applying an algorithm that detects and extracts the unstructured language data. It converts it into a form that computer machines can understand. As more researches are being more interested in this technological field, people expect more breakthroughs. These should make technological machines smarter in recognizing and understanding human language.

The chatbot doesn’t have value without Natural Language Processing. They are the one that allows bots to understand the user’s messages or intent and respond with accurate answer properly. It also helps provide AI-powered machines context and significance to text-based user inputs. This way, AI bots can come to NLP is the root of success in making effective artificial intelligence. To make your own chatbot successful, you have to apply everything that is needed for this kind of application.

make your own chatbot

Make Your Own Chatbot With Bot Platforms

In 2016, Chatbots are popular across the globe until more and more people got familiar with using them. With attachment, more users are now hoping to create their own chatbot by using bot platforms. With this, they can easily develop their AI that specializes for the industry of their business. Moreover, using platforms do not require developers to have intensive knowledge and skills in IT and coding.

However, due to the high demand for bots in the online world, more platforms are now on the internet. This made it hard for aspiring developers to know which one will help them more easily.

In addition, with Herobot, you can now put down your list of bot platforms. It offers its reliable services for their customer without any mistakes and inaccuracies. With the advancements of modern technology, HeroBot upgrades and enhances their tool in making the best widget and tools for your AI. To know more about us, visit our website https://herobot.app and together will change the world of Artificial Intelligence.