build a chatbot

E-Commerce Trend: Build a Chatbot for Your Business

Rapid response to customer’s queries, concerns, or problems ensures a strong brand establishment and loyalty of the business’ consumers. Stimulating a conversation with your consumers is a great factor to earn leads that can eventually be converted to sales. The faster you reply, the higher chance you’ll close a sale. Moreover, being responsive to consumers usually resulted in good customer feedback and helps you build a reliable name. With human’s innovative mind, they were able to conclude that they needed customer support that will be there at all times. That thinking leads to the birth of chatbots. One by one, businesses started to build a chatbot.    

build a chatbot

Despite its earlier discovery, the year 2017 was the year chatbots dominated the e-commerce and become increasingly popular up until now. A lot of big and well-known brands build a chatbot to support and strengthen their customer service approach. Several companies such as Spotify, H&M, American Express, etc. have grown their business with this strategy. This artificial intelligence contributes a lot to the future of customer support as well as the connection of marketers to their customers.

What you need to know before you build a chatbot

The chatbot is a computer-generated program that engages with a human conversation either through chat, voice commands, or both. It can be used with a popular messaging app such as Facebook Messenger & Whatsapp. Chatbots has a distinguished personality which is designed depending on what type of business this will be used for. It has two categories:

a. Command Based Chatbots

This kind of chatbot relies on pre-stored data of conversations. It selects the best answer that matches the context of a customer’s query or concern. This kind can only answer limited types of questions and thus, it can’t perform actions that are beyond its codes.

b. Artificial Intelligence (AI) Chatbots

Chatbots of this kind can handle more complex conversations and questions. It composes replies from scratch and becomes smarter over time because it can learn from the data of previous conversations.

Why build a chatbot for your business?

More and more companies build a chatbot for their businesses as their number one marketing partner. Whatever business you see online, whether big or small, they prefer using automated messages to answer the inquiries of their customers. However, how do chatbots really help entrepreneurs? Why should you build a chatbot to proper in your business? Do you really need it in order to compete in the digital marketing world? Here are some of the reasons:

• Chatbots will hype up your consumers.

It is common knowledge that a fast response to your consumer’s needs will likely result in a close sale. This is where chatbots come in- it is 24/7 available! It doesn’t need to rest like a human which is why it is perfect to be your customer service buddy to serve your customer anytime.

• Chatbots can reduce operational costs.

Chatbots can be present 24/7 with no fail. They can solve and support countless repetitive questions and concerns of your consumers. This can help the load of customer support and leave the more complex queries and assistance to human service agents. This can help in increasing productivity to agents.

• Chatbots can boost your sale.

Efficient Chatbots produced by reliable platforms such as Herobot can spike up your sales in various ways. Chatbots can improve customer engagements as it can personalize conversation to interact with your consumers. Also, it does not keep your customers waiting. It addresses your customer’s concerns on every scale and answers every question. It also has a vast reach of the audience that a human cannot do. Chatbots have stored data that helps to communicate with customers, thus, making them feel valued and remember which results in good customer feedback. 

• Chatbots know how to showcase new offers.

This newly formed technology can reach a massive audience and can potentially be a good platform when launching new products and services. With a pool of consumers’ profiles stored in chatbots, they can easily target the right audience for your promotions. If you build a chatbot for your business, it will choose the right audience. Thus, this audience will not feel irritated because the offers you are sending them is just their interest.

build a chatbot

Chatbots are the new marketing trend

Chatbots just make it easy for every marketing endeavor and business owner who wants to grow their business. They can reach the right audience and build good relationships with them. They also can persuade consumers to purchase by suggesting to them their preferred items. Imagine how easy it would be to market your products if you build a chatbot for your business? It can track consumer interest and monitors consumer’s behavior which helps to push notifications based on individual preference.

• Chatbots can close purchase transactions and give recommendations

It is not easy to decide on what to buy especially when there are a lot of specifications that you should consider. But, guess what? Another great thing that chatbots can do is that they can make recommendations to your consumers according to what they want and need. They analyze the data and they can suggest the right product or service that your customer is looking for. 

Another amazing thing that chatbot can do is that they can now sell. They even have payment options now. Build a chatbot for your business and enjoy all these perks.

With all these benefits, it is a win-win to look for a reputable company like Herobot.app to help you build a chatbot for your business. 

How do businesses use it?

Chatbots are beneficial to a business. It has a big contribution to the leverage of the businesses that utilize it. According to some studies, AI bots are a great contributor to the expansion of companies and big innovations in marketing. Find out how successful businesses have built and used their chatbots for their convenience. 

  • Making your presence in social media through excellent customer service

Chatbots can be used to answer consumer’s queries and concerns in less than a second and this just helps your brand to enhance your presence in social media. Chatbots are getting smarter over time, it can even now conduct purchases and hold payment options. If you build a chatbot to support your business, you can build your social media presence as well.

  • It can provide better service in smartphones and tablets.

Recent research shows that smartphone users have outnumbered the laptop/pc owners. This is because smartphones can do everything that you can in a laptop/ pc. Usage of chatbots to serve smartphone and tablet users can help you have a more streamlined and wider target consumer.

  • It attends specialized tasks

These tasks are those that can be done by chatbots more frequently than humans. Tasks such as hiring a cab, ordering foods, or checking weather are usually done by chatbots. This is because they have the capacity to do it anytime.

Be your own success story now!

build a chatbot

It is really a great wonder how innovative our technology can become. As time passed, new technology has been launched to provide convenience to us humans. And also, it helps the industry to be more effective in attending human needs. Chatbot has helped businesses and has become the new marketing trend. Positive effects of having chatbot in business have been proven by a lot of brands and truly, this has paved the way for more accurate and conventional marketing. 

Build a chatbot with Herobot.app and have them assist you while starting to use this on your business. They offer a variety of chatbot that is programmed to serve your customers better. Increasing sales, establishing good customer engagement, creating a great brand image, and receive countless good feedbacks from your consumers- you can all achieve this with chatbots from Herobot.app.

The competition is really close, and if you want to stick to the competition, you must keep up with your marketing strategies and customer service management. Human’s abilities have limitations, but chatbots can help them. Build a chatbot for your business, utilize it and you’ll see a great improvement both your sales and brand image. Check out more about chatbots at Herobot.app now. 

ai chatbot

AI Chatbot: Why Online Shops Need Chat Automation

With all the technological advancements nowadays, AI chatbot is no longer mere science fiction. It is now a reality that brings businesses and customers closer. Moreover, chatbot breaks the speech and timeline barriers for customer support. Bots also allow you to do more things than you can normally do at your comfort. With this, you can now book travel tickets and accommodations, order foods and other materials, and even make payments online.

Aside from this, AI chatbot is helping businesses to grow and have wider scope in different social media platforms such as Facebook, Twitter, Instagram, and Facebook Messenger. This is due to the fact that over 63% of online shoppers prefer messaging a bot with speed and accuracy rather than calling customer support. To prove this Facebook even made a data analysis about how customers tend to interact with businesses that it can message anytime. To make sure that you are not left behind by the AI chatbot trend, you should consider creating yours now.

ai chatbot

E-commerce AI Chatbot

Now that everyone seems to spend more time online than doing their everyday physical tasks, making your business go online is just the right choice. However, netizens are harsher and more demanding than your regular customer face-to-face. They want you to reply to their every message right away and sneer at your unavailability. Thus, your perfect partner for doing and e-commerce would be an AI chatbot. Let us tackle some of the roles an AI chatbot can do:

Sales Chatbot

Marketing your business is very important and being knowledgeable enough about your company is the best way to execute this. One thing that AI chatbot is very good at is engaging with your online store’s visitors. It can easily connect with your customers right at the moment that users click on your profile or webpage. It will start with a simple greeting and will then encourage users to state what they are looking for. This is when your sales chatbot will take into action and offer products and services to your customers. AI chatbot can also send direct links and online catalogs for a better transaction.

Customer Support Chatbot

You can now connect with your customers around the world 24/7 with AI chatbot. It can provide accurate information for common customer inquiries regarding products and different troubleshooting tips. It can also provide assistance to orders or shipping and delivery information. Moreover, customers have the freedom to switch from AI chatbot to human live chat depending on their preferences any time. Still, more people prefer bots because it is much efficient and reliable.

Shopping-Cart Abandonment Manager

One of the main reasons why some customers who are planning to pay for your products or services may not continue the transaction is because of some checkout problems. It could be because of some website glitches or due to check-out forms confusions. It would be beneficial for both the business and some customers to resolve this matter at hand. Meanwhile, other customers’ hobby is putting everything they like on cart but forgetting them after. AI chatbot will help you with all these issues. It will serve as your customers’ guide and reminder while also up-selling and cross-selling.

Key benefits of using E-commerce AI Chatbot

AI chatbot is already around for several years already and yet the hype about it is still not about to die down. Why? This is because online transactions are not going anywhere soon and online businesses are here to stay. Meanwhile, around 80% of online businesses are already using chatbots with all the benefits that it offers.  Here are some of the benefits that you could get from AI chatbot:

Improves customer engagement

There are already millions of people who prefer online transactions rather than traveling and going to a physical store. These people also much prefer sending messages online to a business than contacting someone via calls. However, you should remember to install a chatbot on your webpage or social media profile in order to answer their demand for fast and accurate transactions. This is because a delay in reply to customers’ queries may decrease your customer engagement rate and your customers’ interest in your company. However, AI chatbot can help you as it can send replies to your customers instantly without care about time.

Decreases employment costs

All customers nowadays demand fast transactions especially on receiving replies from companies. Before they decide to buy a thing or proceed with receiving the services you offer, they always tend to ask for more details about the products or services. Moreover, you never know when they will contact you especially if you are an international brand. Thus, some companies hire customer support for the day and another set of employees who are willing to work on graveyard shifts. However, this may cost you a lot especially if you are just starting a business. This is where AI chatbot works in place of your numerous employees and reduces your employment cost at the same time.

Promotes personalization

Contacting your prospective customers personally can be a great hassle and extremely time-consuming for your business. However, AI chatbot can help you with personalization of every conversations and build trust on your customer-seller relationship. Bots can look into the profile of its customers and use it for the personalization of the conversation. This is very important on promoting products or telling your customers about sales making them feel more important. It can also give personal product recommendation depending on what your customer needs and sending them product links. What is also special about AI chatbot is that it can remember your past conversation and you will never get irritated about repeating the information you already gave.

ai chatbot

Chatbots for shopping assistance 

Shopping online is not a hassle anymore with AI chatbot. If you find shopping assistants at malls very helpful, then this is the one for you. Bots can ask its customers about what they are looking for and give them product suggestions. It will also provide links and other choices so that every shopping experience will be easier.

How to create AI chatbot for an e-commerce store

Creating an AI chatbot is like raising a child. You are the one who will build its character and hone its skills while it still has none of its machine learning. Just like in parenting, one mistake could lead your chatbot into a disaster. Thus, here are some of our tips to make your AI chatbot creation a success.

Step 1. Define the bot’s goal 

You may reach the goal in the end but it should be where you start. When you are making a bot, it is very important to know what you made it for. Do you intend to make a bot to entertain your customers? Or do you simply want it to drive your sales? Whatever your goal may be, it will be extremely helpful for you if you jot down everything and note which ones are your priority.

Step 2. Select the chatbot type

If you are thinking that all chatbots are the same, you might want to make a research about it. The truth is there are actually 3 types of chatbots that you could create depending on what you think your business might need more.

  • Button-based chatbot– perfect if you want the transactions to be easier and faster. The only disadvantage is that it cannot cater to the needs of your users except for those stated in the buttons.
  • Keyword recognition chatbot– if you want to give your customers an experience like they are talking to a real human with scripted dialogues as it recognizes the keywords. The downside of it is that it cannot give elaborate answer if it will not detect the keywords on the sentence.
  • Contextual chatbot– may be a little complicated in the process of creation but can be really helpful due to its machine learning skill. It does not need to only rely on the script as it can form its replies from its past experiences.
ai chatbot

Step 3. Choose your platform

Now, this would be the the final and most important part of creating a bot. Whether you are planning to integrate your chatbot on your social media sites or website, you should first find the best AI chatbot platform. These platforms will be your partner on creating bots. If you are able to find a good one, you might not need any professional skills to perfect your bot.

One of the best AI chatbot platforms that you could see on the internet would be the Herobot. You will only need to simply drag and drop features that you want to include in your chatbot. Moreover, it has elaborate tutorials to help you along the way. Even if you do not have any idea on how to properly create an AI chatbot, they offer several templates that you can choose from.

live chatbot

Avoid Committing These Common Mistakes When You Make Live Chatbot

If you are going to think about the latest trend in e-commerce or digital marketing, you will come across the idea of the live chatbot. This new conversational interface is able to hook numerous customers by utilizing different messaging platforms and engaging with them. Even if there some platforms that can make bots creation easier, building a bot actually is not as easy as you think. If you miss just one factor in making a good and useful bot, all your efforts will just come down to nothing.

live chatbot

Making a mistake is normal and it is fine as long as you know how to fix it right away. However, this could be the hardest part when you are creating a live chatbot. Thus, we made this article in order to help creators who are new to this. We will analyze the common mistakes made by everyone and discuss the best solution you could do. If you will follow these tips, we guarantee that you will be able to launch the best bot in the digital world.

1. Not planning ahead for the Live Chatbot

When traveling, knowing your destination is not actually the first part. What you need to know before anything else is why you are traveling. Everything will flow out after you know the purpose of your travel. This is also applicable when you are creating a bot. You should first identify why you want to create a bot. Is it to help people when they are buying something? Do you want to be a source of entertainment for your users? Everything is up to you. However, you should make sure that it will benefit both your customers and your businesses.

First, analyze the problems your business and your customers are frequently encountering. If you are having problems answering inquiries piling every day, then what you need is a customer service bot. This live chatbot should be able to identify the answers to your customer’s basic questions. Moreover, it should be as responsive as it can satisfy your customer’s demand. It should also be able to create engaging dialogues in order to hook in your users. There are also other chatbots that are made for entertainment, health, and banking purposes.

2. Being hard to get

Technology is made to make the life of human easier. Now, imagine buying a washing machine because you have a large amount of laundry. However, the machine can only load 3 shirts at a time that will take an hour to finish. It will surely infuriate you and will just opt manual washing your clothes. This is what will happen if you made a mistake on making your bot accessible for your users.

What you should do is to make your bot be the one to greet your users when they enter your page. Make it as polite as you can and if they decide that they do not need it for the meantime, make sure that they can still easily chat with it later on. What other creators do is that they leave a chat button at the lower side of your user’s screen. With just one tap, they can now easily ask questions and get some guidance from your bot.

Moreover, it is also important to never leave dead ends in your bot’s dialogue. This happens when you create an awkward phase where your customer will not know what to say. It will be disadvantageous both for the live chatbot and user. As the customer will not know what they should say, the bot will also not be able to know the needs of the customer and how it can help them. It will be a total failure.

How to avoid this mistake

Provide a clear path for your customers

It is important that your users know what they should do after your every replies. You can make this possible by providing choices of quick replies, galleries, or buttons for your users. For example, you can ask them how you can help them and provide buttons for possible answers. However, make sure that the choices will surely cover every possibility of what your customers came in for. This way, they will know how to move forward and you can provide them the best conversation experience.

Give clear instructions

It is easy for first time users to be confused on something offered to them. So, if you are planning on providing buttons for the first time in a conversation, make sure to give clear instructions. Tell them what they should do with the buttons and how it can help them. Also, make sure to remind them that they do not need to type anything will just have to tap a button of their choice. This way, the conversational flow will be easier and smoother for both the live chatbot and its users.

live chatbot

Offer a main menu that users can go back to

The main menu is like the most basic part of your bot that will provide access to every area that your users want to get into. It is important to pave a way for your users to go back to the menu any time they want. It may be letting them type in a message like “back to menu” or providing them a button to go back anytime. You can also just indicate the buttons in the main menu at the bottom part of your love chatbot messenger window.

3. Making long messages.

The main reason why you are creating a live chatbot is to make the life of your users easier. However, it is hard to be like it if you will give them long messages without providing them the chance to say anything. This will be extremely exhausting on their part and can even irritate them. Instead of rambling on your own, make your messages shorter and direct to the point. Make sure to be interactive by asking questions about your customers and what they need. Remember that it should be a two-way dialogue at all times.

Moreover, you should make it appear like they are talking with real humans by giving the vibes of talking with a friend. If they ask for a more eloquent explanation of a certain topic, your live chatbot can just provide links or pages of articles that they could read. This will be extremely helpful if you have blogs on your website. It will be informative and beneficial on the part of your business and page.

4. Not checking your live chatbot from time to time

This is one of the most common mistake that every live chatbot creator do. After they launch they chatbot and see no problems with it, they will later on forget about it. However, what they did not know is that no chatbot is perfect and they need to update from time to time to be more effective. Also, it is better to make a monthly assessment of your bot.

live chatbot

Try checking the effectiveness of its tools and what you can change or improve. This will help you know what you can do in the future. You can also check the reason the reasons why your customers tend to abandon conversations and where most conversations stop. With this, you can edit the conversational flow to make it more effective. It is also useful to check the feedback you receive from your customers about your live chatbot.

Create your live chatbot with your trusted partner

Now that you know the common mistakes live chatbot creators usually make, you are now ready to create yours. Make sure to do it with your trusted bot platform partner. Choose a site that will offer you the easiest way to make a bot like Herobot. It has a drag and drops feature that makes everything easier and smoother. Moreover, it offers various chatbot templates that you can choose from. With this, you will likely avoid the common mistakes in creating a bot. Learn more from our official website.

ai bots

AI Bots: Is it better rather than asking a Human?

With each passing year, the technology keeps on advancing and new developments keep on emerging. Moreover, these new inventions and discoveries are helping people live a more comfortable life. With the help of technology, we were able to be more productive in our work and responsibilities. And with this, one of the trendiest techy stuff that you would meet on the internet would be the AI bots.

Furthermore, inventors are growing and developing more technologies that could help us in our daily tasks and it includes commercial ones. With AI bots, companies are able to expand their business engagements and connect with more people. Meanwhile, customers also find chatbots convenient as it helps them contact a certain company much faster and easier. This proves the mutual impact of AI on both consumers and brands.

ai bots

What are AI bots?

If you still have questions regarding AI bots, let me discuss its meaning and uses briefly. To start, AI stands for “Artificial Intelligence” and it is a computer program that is able to do things that require human intelligence. Moreover, chatbots are seriously useful for various businesses and different careers. As customer support, they are effective due to their lack of personal emotions and issues.

May it is a small-scale or large business, every entrepreneur is all excited of getting their hands on it. This is because of all the good reviews that its users are giving. Not only is it efficient, but AI is also a good solution for cost-cutting in the company. A single AI system can finish a work of ten or more employees without a need for breaks and day off. Moreover, worrying about spending more on graveyard shifts and holiday pays is totally useless.

Advantages of Using Chatbots

Can work non-stop

Unlike humans, AI bots can work nonstop without getting paid for extra hours. Machines don’t need breaks, not like humans. Because it is only a computer system, what you need to worry is only the programming of a chatbot. If you are able to create one without any mistakes, then you will surely have the best experience with it.

Accurate decision making

The complete absence of emotions from a machine makes it more convenient as they can decide on a short time. You will never see an AI bot get easily swayed by abusive customers because it only acts as how it is programmed. Its answers will rely solely on the guidelines and dialogue that its programmer inputs.

Less error

AI bots reduce the chances of error on communication and information in every task. With its high artificial intelligence capacity, it can use all the encoded information on conversations. Moreover, its machine learning capabilities are able to help to adapt to new trends and pieces of information it can gather.

Trendy

Keeping up with the trend is very important when it comes to business. This is because you need to your target customers to strategize more efficiently. Now that messenger applications are widely known to all people, it is very important that you have AI bots for your business.

Connects with the global market

If you are planning on advancing your online business to the next level, you should start focusing on the global market. With AI bots, this will be possible. Unlike humans, you can generate your chatbot with different languages that help you be more accessible by foreign consumers.


Some of the disadvantages of AI bots

High-Cost Creation

Building a bot will cost you much if you are going to hire professional programmers. Moreover, it will take a long time before they finish a perfect bot which will waste most of your time. However, you can create bots fast and easy with the help of good AI bots platform such as Herobot.

Increase of Unemployment

Some businesses and companies are now relying on the services of AI bots which causes the unemployment of several employees. Technological innovations have a nickname “creative destruction” of the employment of some on other sectors. Meanwhile, it will open new opportunities for the employees on other careers.

ai bots

Limited Thinking

AI bots can do what they only need to do, which makes them know nothing about other things. However, they can still adopt through time and experiences with their users. This is possible with chatbot’s machine learning.

Lacks on Creativity

AI is only basing on scripts. It does not really have any ability to generate its own answers unless it has pre-programs that enables it to do so. However, most chatbot platforms are offering widgets and special features which forces the creativity out of bots.

Weighing down

Now that you already know some of the pros and cons of the existence of AI bots, this is now the moment of truth. Is AI really beneficial for the people? Well, it depends on the situation. If we are going to talk about the efficiency of a business and its production rate, then we can say that it is really beneficial. It is due to the automation that chatbots offer.

Meanwhile, it will really be disadvantageous for some employees that are relying on jobs such as customer service and social media management. As AI bots are convenient, some companies tend to disregard the importance of the abilities and personalization of humans.

However, there are still some speculations of commerce specialists. Even if companies lessen their employees, they still need human support for the things that AI bots will not be able to handle. In conclusion, the existence of technological innovations for business is equally important as the service of human intelligence.

What you could get from a good chatbot platform

  1. Easier to connect with. Using chatbot platforms is really easy and most have chatbot supports that you can easily connect with. You do not need to wait long if you have any questions or encounter any problems.
  2. Chatbots are simple to operate. It could have an interaction with the customers as human assistance do. Also, chatbots have unlimited patience, so you could use your time thinking about what you need to ask.
  3. Cost Efficient. Having an AI bots platform around will help you save a lot rather than contacting a professional programmer. Most of them have high rates because coding is not an easy task. However, chatbot creators, such as Herobot, are really easy to use and do not cost a lot.
  4. Cater to User’s Need: Chatbots can quickly evaluate and identify what a customer wants and needs, which chatbots after identifying the problem, they’ll come up with a solution immediately. Moreover, it can answer questions simultaneously for accurate information.

Be with Herobot!

If you are having trouble connecting to more customers on the internet, Herobot is here for you! This AI bots platform is an application that will help ramp up your business in a short period, and it will boost your sales and quadruple qualified leads.

Moreover, Herobot is considered a complete messenger marketing platform that you could find. It will help you grow your business, and it is effortless to use to multiple your contacts and customer’s list by providing you with a complete set of tools which can make anyone into a subscriber.

ai bots

Also, HeroBot will give you the power to create Facebook Messenger bots which can answer the customer’s question and inquiries very well, and it is super easy and free. Having HeroBot part of your business, you will have no regrets and will satisfy you and your customers. It will also provide your customers with an impressive and delightful experience once they use the HeroBot and your company will gain the customer’s attention and trust.

You’ll love using the chatbots because they will provide the answers that you wanted to ask about HeroBot! Look no more, since they are the best and a well-known app that you could undoubtedly make your business successful. They produce high quality and accurate chatbots. So hurry up now and sign up on HeroBot to build a successful business!  

chat website

Why Chat Website is the Future Today

The world’s technology keeps advancing and reaching new heights. From the education system to marketing, every aspect of our lives has some form of technology with it. In today’s world, chat website is the most common and most convenient way to get in contact with anyone.

This applies especially to those in the business industry. You will need a way to respond to all your client’s inquiries. That’s where chatbots come in. It is an artificial intelligence that you can program with set responses. This way, you can handle common inquiries from your clients without having to respond one by one.

Chat websites allow people to contact businesses that are near or far from the comfort of their own homes. You can place an order, inquire about a product, or even schedule a meeting with them. Businesses can take advantage of them to reach and optimize their business operations.

The Evolution of Chatbots

chat website

Chatbots started in the mid-1990s when Joseph Weizenbaum created ELIZA. He is a professor from Massachusetts Institute of Technology. ELIZA only had a few responses that it could provide. If you talked about your mother, it would focus on the word mother and would ask you to talk about your family.

Since then, chatbots have made significant leaps in improvements. Another notable chatbot is Mitsuku. AIML Technology created Mitsuku withallf its databases included in its system. Mitsuku can converse with the meaning and properties of the sentence or question. After that, it will create an appropriate answer.

Chatbots are now used daily for several purposes. Especially for businesses, chatbot websites have now become its essential part. any businesses can work more efficiently with them.

Chatbots vs. Humans

There are a couple of things you need to consider when using chatbot services. Chat websites provide almost instant responses to your messages. But, the only downside it that it can only offer you primary responses. Unless it is one of the frequently asked questions, there is no way that it can respond directly.

However, there are still some advantages on using chat websites. It can offer more privacy and people become less hesitant talking with bots. They can also continue working without rest or the limitations of an 8-hour work shift. Moreover, training cost is also less. You can upgrade your bot anytime if you have someone who can develop your chatbot well.

Chatbots are a great help to give your customers a quick and helpful response. But, there are still some cases where a human intervention is needed. Thus, the presence of a live human in your company is still important. When a chatbot can no longer answer a customer’s inquiries, it can connect them with a live representative so you can get your issue resolved.

Chat Websites and your Business

A lot of businesses are now going digital, with the popularity of social media such as Facebook, Twitter, and Instagram. By joining these social media platforms, companies can reach and appeal to different kinds of audiences. By managing their pages, they could establish a client database that will provide them with regular business to support and improve their operations.

After these potential clients finish viewing your pages, they can proceed to contact you to place their orders through chat websites. But, having to comb through hundreds of messages that could either be orders or just inquiries can take you hours. And before you’re finished with the first hundred or so words, another batch is already waiting. With chatbots, you can skip the tedious task of going over hundreds of messages.

By incorporating chatbots into your business’ system, you will be able to focus on the messages that require you’re immediate attention. Artificial intelligence can do a multitude of tasks to increase the efficiency of your business. They can automatically respond to emails to determine what the customer’s concern is. Also, they can either meet with the information they need, suggest other products they may be interested in, or re-route the chat to the appropriate department. This can optimize how you run your business and the speed in which you respond to and handle the customer’s needs.

Chat Website as Artificial Intelligence Assistant

chat online

Artificial Intelligence or AIs have been around for years now, and they make our lives a lot more convenient than before. An example of artificial intelligence that you may know and take advantage of would include SIRI, Alexa, and Bixby. These AIs can do a lot of different tasks for you like playing music and setting the alarm. It can also help by reminding you of an appointment, and even operating your home entertainment system. One of the most commonly used types of Artificial Intelligence today are chatbots.

Chatbots are an artificial intelligence program designed to respond to messages with pre-determined responses. AI can analyze and determine which of its set responses will help the customer. They can also handle a sudden flood of emails and still respond to them without any delay. With bots, it will be like having your army of employees answering your customers, but in reality, it’s just a computer program in your server.

If you are running an online business, you will probably need a chatbot to assist you in your business venture. These bot websites can respond to your customers 24/7, so you’ll never miss out on any business opportunities. Chatbots can be the perfect tool for you when you have a business that is getting more and more traffic from your social media marketing.

Connecting your Business through Chat Website

Before the rise of social media and chat websites, businesses can only reach a limited number of people. Usually, these businesses can only be contacted by the people in the area or those willing to travel to get the service or product offered. With the invention of social media and chat websites, people can now place orders from wherever they are. Moreover, businesses can now reach audiences that would otherwise be too far for other advertisements they run like billboards or flyers. Chat website is now connecting businesses to the entire world, thus giving them access to a global audience. This allows local businesses to gain more customers and possibly expand their business operations to more locations.

Lots of entrepreneurs start and develop their business from the comfort of their own homes. They create content for their websites or social media intending to reach their target audience. Once they reach their target audience, their goal is to get them interested enough to buy their product. The customer may have questions or requests for a specific product and may contact you before finalizing their purchase.

Customers can contact you by going to your profile on a chat website then messaging you with their inquiry or request. When your business is just starting, managing these incoming messages is no problem. But after a while, you may find yourself overwhelmed with the sheer number of words coming in. At this time, you’ll need a chatbot to assist you so you can keep up with the demand for your services or product.

Top 5 Chat Website Services

1. HeroBot- is one of the best Bot builders out there. It is easy to use and can help you manage your business by helping you create an automated response for your business.

2. Chatfuel- this bot builder is easy to use even if you don’t have any coding knowledge. It will show its logo on your chat once used, but that’s a small price to pay. This is a builder made explicitly for Facebook Messenger.

3. Sequel- this is a great builder that focuses on making bots that connect with your audience on a conversation level. You can also choose from templates for publishers, GameBot, personal assistants, or a StoryBot. With Sequel, you can publish your chatbots on Messenger, Viber, Telegram, and Kik.

chatbot on business

4. Wit.ai- this bot builder helps you build bots that can comprehend human commands. However, wit.ai is best used by experienced bot builders. Wit.ai also allows you to improve your training data and get better results.

5. Botkit- this is a free bot builder that includes a community of over 7,000 developers worldwide. They also have a paid subscription you can avail depending on how many subscribers you have.

Upgrade your digital market now!

If you’re new to the world of Chat websites and bots, we recommend you use HeroBot. It is easy to use, and there is a guide you can use when selecting templates and choosing the responses for your chat. There is also a free 30-day trial where you can try out our critical features like Facebook and Instagram comment tools.

Meanwhile, for the test, there is no limit for the subscriber count you have. HeroBot also has paid services you can get once your business starts to grow and flourish. Start your trial today, and take your business from zero to hero with HeroBot.

best chatbot platform

The Best Chatbot Platform for your Online Shop

best chatbot platform

People are too obsessed with their mobile phones and can’t seem to last a day without it on their hands. This may be due to the accessibility and comfortability that their mobile devices can give the. Moreover, there is a large number of innovations that are focused on improving phones. Now, more mobile applications are available to help people work faster and smoother on specific tasks. With this in mind, entrepreneurs used the attachment of people to phones in creating the hype of online shopping. However, it is also essential that you have the best chatbot platform to cater to the needs of every customer.

Meanwhile, online shopping starts with the idea of Michael Aldrich in 1979. At that time, they were only able to associate domestic television with a real-time computer. But now, everything changes as e-Commerce comes big and is continually expanding at an exceptional rate throughout the world. People of all ages and gender are hooked with the spell of different e-stores available in the market. Rather than putting too much effort and energy to go out to your local market, ordering an online shop is much more comfortable.

While we’re at it, let us also discuss how chatbots came into the face of digital marketing. Because of the hype on online shopping, more and more people are now engaging in it. However, it is hard for companies to cope up with the number of emails and transactions that they are receiving every minute. This is why most companies are using bots to help them connect with customers at any time of the day. With this, business people should make their best efforts to find the best chatbot platform for their online shop.

Why online shops are thriving

As we can see, almost everyone is already engaging or interested in online shopping. With this, there is even a study stating that the ratio between e-commerce sales between 2014 to 2020 will inevitably rise to approximately 200%. This drives marketers to do every measure that they can to earn their customer’s attention and loyalty to their brand. Also, their customer service must be exceptional, thus resulting in finding the best AI platform in the market.  If you are able to create the best chatbot in the exchange, you will surely be one of the best shops online. Here are some of the reasons why online shopping is sky-rocketing in the global market.

You can shop anytime.

Most physical shops are only open their own working hours, which is not very convenient for most people. There will always be a time that you will only realize what you need when you are at a bed and is ready to go to sleep. However, online shops are always available online. Even if you want to shop at midnight, it will not be a problem. Bots made with the best AI platform will always be there to save you even if you have queries regarding the products you want.

best chatbot platform

You can wear whatever you want

You do not want other people to see you at your worst, even in the market, so dressing up is just a must. However, prepping takes too much time and effort. But online shopping, you can do whatever you want. You do not need to be afraid of other people seeing you wearing undies and stained shirts. This is best for those people who want to stay comfortable at their house.

You can check reviews

If you are the kind of person who is not very trusting to products, online shopping provides you with the best solution. Most e-shops allow previous customers and users to leave comments, suggestions, and reviews about a particular product. This helps people know if the item is legit and has the best quality before even buying the products.

You have many options

Going from shops to shops throughout the mall or flea market takes too much of your energy. It is very exhausting finding the one you want from thousands of items available at the stores. However, finding the perfect purchase online is more manageable. You need to write down the proper keywords, and you will surely be able to get what you need. Also, bots of the best chatbot platform are always available to engage with you if you have questions regarding the product.

Best chatbot platform for e-Commerce

If you are about to get in the online market, one of the staples is to create a bot that will help you process more business transactions. Also, its 24/7 availability will surely increase your customer engagement as well as the sales of your company. However, creating one might be a little complicated, especially for non-professionals. This is why there is some best chatbot platform that can help you succeed in the industry of e-Commerce.

Flow Xo

Rather than focusing on certain sites, Flow Xo has thought of a way to make integrating your bot to different social media pages possible. With it, you can connect your shop and AI on Twilio SMS, Facebook Messenger, WhatsApp Web, Telegram, and Slack. Moreover, this is one of the best chatbot platforms because it offers various features for the users. It has different templates that developers can

Botsify

online shopping

If you have websites created with WordPress or Shopify, you need to try out Botsify. As this is one of the best chatbot platform available in the market, you will not need to worry if it is authentic or not. Moreover, it even comes with APIs that are both easy to use and easily integrates with your available website. What is more amusing is that this platform can connect your creation with Alexa through its built-in chat-to-text and text-chat feature. Bots created in this platform are also intelligent enough to signal and let humans take over when there are complicated cases that need appropriate responses. The available platforms for this one are Messenger, WhatsApp, and Instagram.

Chatfuel

Telegram and Facebook are now at its peak, and almost everyone already has their accounts here. This is why they are one of the best sites that you can engage your online shop. Now, Chatfuel is one of the best chatbot platforms that can make this possible. It is cloud-based and can connect you with your clients, customers, fans, and even business partners.

Moreover, this chatbot can give you access to almost 5,000 subscribers online. This is an exceptionally versatile platform that can surely help you. The only let-down on this one is that it is a bit harder to navigate than other messenger bot platforms. Other than that, you can also find tools and widgets that you will need to create a competitive and highly intelligent bot.

KITT.AI

If you want to create a bot, but you are short on money, you can also find promising and best chatbot platform contenders online. One of these is KITT.AI. This bot builder offers semantic parsing, conversational engine, and natural language understanding. Moreover, the bots you can create with this one tends to have neural network-powered machine learning. With it, your bot can converse with other people more intelligently. It is undoubtedly a good platform if you wanted to step up your game on online marketing.

ManyChat

With the collaboration of Mixpanel Analytics, ManyChat can offer a chatbot builder that is very easy to navigate. It possesses both the primary and advanced tools, which gives you a wider variety of characters you want your bot to have. Also, anyone who is interested can embed or integrate bots on ManyChat can easily do it. Moreover, just like online shopping needs, this bot can recommend products on users. Furthermore, it can even ask the customers for feedback and also urges users to refer your brand to their friends.

online shopping

IBM Watson

One of the most known platforms in the market as of today is the IBM Watson. Almost all of the known websites incorporate it. It includes those in fashion, manufacturing, and even the education industry. Unlike any other bots, it has the capability of collecting information before processing and responding to customers. Moreover, you will never experience bugs and lags with this because it is powered with the eight-core processor.  It surely deserves a spot in the best chatbot platform.

Best Chatbot Platform—Herobot!

There are already thousands of shops available on the internet, and the competition is just genuinely harsh. To get on with this, what you will need is to follow the trend. You also need to make a move that is one step ahead of everyone. This is why creating an AI that will support your commands and will do specific jobs in place of other human employees is a must. It will surely save your business as well as the sales of your company.

However, if you ever need a hand on creating your bot, Herobot is more than happy to help you. This platform can give you’re the most comfortable experience in creating a bot without sacrificing the quality of your creation. It also offers different widgets and tools that can enhance the services that your bot can offer. Moreover, there are several templates that you can choose from if you ever need an idea about bots that you can create. Indeed, this one deserves to be the best chatbot platform in the industry. Visit our website to learn more.

chatbot online

Chatbot Online: A Catalyst of Change for Marketing

chatbot online

In the business world that we have today, it is essential to have technological innovations by our side. This is one way of competing with large industries. Competition grows even more due to real changes. Moreover, a lot of business owners are adapting different marketing strategies to make their companies within the trend. In such a way of integrating technology in the business, chatbot online is born.

Marketing is a process of dealing with products and services with values to the customers, partners, or clients from the business owners. It is a distinctive part of being in the business industry. Moreover, this method is advertising one’s product for the customers to purchase it. Also, chatbot online can make marketing a lot easier. In the World Wide Web, many people can have access to the internet. This is an excellent avenue to promote your business. Connections will be stronger with the help of these bots.

Agencies that focus on marketing strategies of the company are essential. These are also called marketing firms. Moreover, these marketing agencies conduct assessments and develop strategies that will help in the promotion of the business. In line with this, chatbot online is an instrument that can make modifications in the traditional way of marketing. It is an advantage for the company because customers often choose new and creative advertisements.

Marketing agencies in a chatbot online integration

Chatbots can incorporate and be useful in different industries. Innovations are a suitable catalyst for development. They make works a lot easier and conducive for all. It also gives complete access to communication and other means. Moreover, it improves the accessibility of the customers to connect with business firms. There are some factors that marketing agencies focus on so that they will be able to know where to enhance their strategies.

Chatbot online in promoting the business

Promotion is the best way to make your business known to the public. It is a method of advertising their products or services to the customers. Also, it is a way of communicating and setting the best foot forward of the company. Moreover, the promotion gives the business the chance to show off what they can do and provide for the public.

chatbot online

Chatbot online can improve the quality of promotion of the company. The integration of technology can be an edge for further business competitions out there. With these bots, advertisements can be more creative. And also, easy access to communication. Whenever the customers have some queries about the company from the promotion that they have seen, they can be entertained immediately.

Advertising of products via chatbot online

People of this modern-day opt to browse online every time they feel like buying something. Internet access makes it possible for them to do so. Moreover, products posted online have different faces of specifications. The delivery of the marketing strategy is what makes it more crucial for the sellers. Thus, they tend to think about new techniques for improvements. Then, the advertisement comes as an invitation for the customers to their products or services. The way the ads are presented to the public has a significant impact on the demand of the customers.

Having a chatbot online is the key to this. Chatbots are computer programs that are developed to have an automated conversation with the user. Moreover, products that are posted online already have their saved information. So, when the customers ask for something, these bots can attend to the needs of the customers. Also, it is conducive to them as clients.

Chatbot online for product distribution

The way the sellers deliver their products and services is significant to the customers. It matters to them the value of their purchases. Before they successfully buy something, they are carefully checking their quality. Product distribution is carrying the product to the customers. Virtually speaking, this distribution done by chatbot online is through the process of online conversation. It is an act of giving the customers the essential details on how they are going to purchase their products and close the deal.

Bots are programmed to have details of the products and services. Marketing agencies can use these techniques to develop the credibility of the company. The validity of the products can add to the capacity of the company to serve them better. Once the customer sees that the company is transparent to them, they will gain trust and eventually give support to the business.

chatbot online

Price matters on chatbot online

Indeed, price is the primary factor that customers look up to when purchasing something. They depend on their capacity to buy. Business sectors always make it to the point that their prices are justifiable. Marketing agencies develop strategies that will give satisfaction to the customers reflecting on the cost of their products. Customers will be the primary concern for the business since the business was done for them.

Chatbot online can provide quality prices for specific products. It can give a preview of the product to the customers. The creativity that these bots possess enhances the quality of delivery of the advertisements. In that way, customers can prepare for it beforehand so that whenever they have decided to purchase it, they are ready. Online bots can give information ahead about a specific product, instead of going directly to the store and be surprised with the price deals.

Widening connections through chatbot online

Many business owners can have connections with their business partners from different parts of the world. It is a way of having community relationships with the business sector. Chatbot online can be a method of improving communications with other business owners. Moreover, a vast interaction with the use of these bots can help the company to learn more about different cultures of the business. Widening connections can improve the stability of the company. The more relationships that a business has, the stronger the capacity of it to operate. The support from different companies can give more strength to the company to develop. It promotes camaraderie and good relationships to meet the necessities of the customers.

New knowledge always leads to creativity. Learning from other people might be an enjoyable experience. With this, you can evaluate yourself and strategize various marketing strategies that will best fit your business. Moreover, chatbot online creates a platform for vast experiences for the public to know. It also creates a virtual environment wherein business transactions can occur. These allow the companies to see things from different perspectives for them to adjust.

Marketing agencies with bots

Marketing agencies serve as one of the frameworks of the business. They are the ones assigned to having deep connections with other companies. Marketing agencies also enhance partnerships. Companies with harmonious relationships with one another can be of great heights. These agencies help companies achieve their goals. They can also help to optimize the capabilities of the company. They focus on giving the company the best services for the development of their firms. Moreover, marketing agencies are the best assets of the business to provide improvement.

bot marketing

Chatbot online, as a computer program, is an advanced technology for marketing. Traditional marketing strategies do the business out of the trends and be left behind. This is not even one of the goals of a competing company. Thus, improvement in this aspect is significant. These bots provide immediate responses and saved information for customers’ purposes. They also provide easy access for the customers to reach out to the company. Their queries can be immediately attended to by the automated conversation chatbots.

Why marketing agencies adapt to AI technology?

Customers always want to try something new. Curiosity still excites them to try it. Modern approaches make them interested in a specific product and later on purchasing it. A lot of businesses today adopt innovative ideas to improve their marketing strategies. These strategies can help in maintaining the quality of products and services offered by a particular company.

The integration of chatbot online can be of great help to the business industry. It provides convenience both for the customers and the owners. Instead of dealing with bad traffic, you can avoid going to the store by merely using your phone. These bots provide automatic conversations that will immediately respond to the customers. Marketing agencies integrate this chatbot online to boost the capabilities of the company to serve the customers better.

Do you want chatbot online to be at your marketing agency?

Being part of the business sector is one challenging role in society. Many competitors are along the way. You would want to be part of the emerging companies in the world. Chatbot online can provide you the necessary improvements that you need. The best online chatbots can be your best business partner. Wait no more and develop your chatbots now. It will undoubtedly bring your business to the best heights.

bot marketing

Herobot enhances your Facebook Ads and Click-in Messenger Advertisements. Moreover, Herobot provides campaigns for marketing to improve marketing strategies. Do you want to have your chatbot online in your company? Be one of the competitive business firms in the world. Make Herobot as an asset for your marketing agency. You can reach us through https://herobot.app/  and boost your marketing strategies to the finest!

create your own chatbot

Create your Own Chatbot and Say Yes to Success

create your own chatbot

As we face the world of the digital age, we also face different technological challenges. It may be in our daily personal lives, profession, or even in business. We cannot deny the fact that we still need more knowledge about the things about technology and its advances. Also, most of the time, we need to move on with the traditional practices that we have. This is by embracing the advantages of doing things in a modern way. If you create your own chatbot, you are surely going to succeed in digital marketing.

Moreover, technology paved a path so that we can now do a particular task in the fastest way. A chatbot is an AI-powered program used by most of the business entrepreneurs nowadays. With all the benefits that you can get from them, it is no wonder they created a big hype in the industry.

As a businessman, living a busy daily schedule is not a joke. There will be times when you have to compromise your time with your family and loved ones for the business. Moreover, it can even affect your physical and mental health. But, if you want to prevent this from happening, the best thing to do is to create your own chatbot. By doing so, it will be like establishing your future with the promise of automation that bots are giving. Besides, bots have other functions that are both cost-efficient and very effective.

Problems you may face on a business

There are always some negative things about business that you may encounter. But, even if you are thinking of giving up, this is actually not a choice. Learning is a life-long process, and you have to push yourself to achieve success. There are days that you can experience downfall because of your employees, and that is normal! Rather than thinking of its negative impact, think of a way to solve the problem and prevent it from happening again.

create your own chatbot

There is always an answer to any problem, so you have to cheer up and never lose hope. It is a good thing that technology is there to help us! In the line of business transactions, it is harder now if we still use traditional ways. It can cost us a massive amount of time and money. On the internet, where everything is instant, you can now communicate with your customers as fast as you can. Thus, the best way to make it possible is to create your own chatbot.

Benefits of Having a Chatbot for Business

There are lots of ways to create your own chatbot. You can browse the internet and then everything that you have to know is there. However, if you want to use it to the fullest and have an idea to make this possible, you need to know its benefits.

Customer Service Improvement

A chatbot can do a lot better than you human can. Unlike humans, it is capable of serving your customers in the best and most appropriate way. And it can guarantee an excellent customer service that will satisfy its users. It can still show respect and courteousness even when the customer acts rude. A chatbot can also enhance the access of the products to your customers. With these, you can have a high level of satisfaction with your customer. And it is an excellent asset to your business! So start to create your own chatbot now for a better customer service.

Targets a Wider Range of Audience

A business needs to encourage a lot of people to avail of your products. However, it can be hard if you still choose to give flyers all day long in a crowded place and wait for the people to notice you. But, if you want to create your own chatbot, you don’t have to feel so much tired. You can just let your chatbot to access different social media platforms to endorse your products. Also, it can be a way for people to know more about your business.

create your own chatbot

Repetitive Work

Repeating tasks every single day is very stressing for the worker. This is one of the reasons why most employees are quitting their job and feel like they are not growing for their careers. However, to make these employees stay, the employer should offer greater compensation for their work. But if you do not want to spend much on this, you should just consider the best alternative–chatbot. A chatbot can automate the tasks so it can respond to all the information needed by the customers at any time of the day.

Accessibility

People nowadays want to get things done in an instant. Because of this, most people prefer getting the most accessible services and products. Meanwhile, chatbot is the best on this job. It is available 24/7, and you can connect with it anytime. If you create your own chatbot for your business, customers will most likely choose your brand name. This will be a big help for your business to progress.

How to Create your own chatbot for business

The things mentioned above may amaze you with all the benefits that you can get with chatbots. However, have you ever wondered how a chatbot is made? Here are the ways that can help you through your journey to create your own chatbot. This will not only help you with stress but also help your business to work smoothly.

Be Aware of the Benefits of a Chatbot

Before creating something, we are thinking of the benefits that it can cause you. Or if it can help you for a shorter or a more extended period. Which is a reasonable basis for you to come up to better creation? How to create your own chatbot is a worldwide trend now in the line of business. For it is proven and tested in helping a business to grow and progress.

Prioritize the Needs of your Customers

Knowing the goals of your business and the needs of your customers are a big deal. You can come up with the ideas that you have to put up to your company and create your own chatbot. If you cannot compromise with the needs of your customers, then your business is nonsense. You have to please them with the best services that you can give them. And chatbot can help you to that!

Choose your Chatbot Design

People will have an interest in your business if it has an eye-catching physique. Meanwhile, if your chatbot design can make your customers attracted to your brand, then you can consider it successful. You can choose the font and the background design of the conversation in your chatbot. Moreover, you have to create the appropriate scripts for the information needed by the customers. You can also program the bot according to the business that you have. And you can always make it ready to answer all the questions right away!

Select the appropriate platform

There are different platforms to choose from if you want to create your own chatbot. These technology platforms can contribute to the progress of your business. But when it comes to advertising your business, media platforms can be one of your best choices. Notably, most of the people around the world are social media users. So you must know the best platform that will suit your business.

Change the path to success as you create your own chatbot

sn’t it amazing how you can change your idea towards success in business? With bots, you can now live your life to its fullest while doing well in business. To create your own chatbot means to create a more enjoyable experience! It doesn’t matter how tough the life of a businessman is. After all, it is just a matter of a good strategy and trust in yourself. Moreover, it is normal to get tired of everything, but always remember that you only have to rest. Above all, quitting should never be your option.

This present world requires us to be more curious and continue to learn in life. Because if you deprive yourself of learning, you cannot achieve success. There are lots of beautiful things in this world that are just waiting for us to be found. So let us give them a chance! The essence of having a chatbot in our lives is not only about how it can bring us convenience. It also brings us opportunities to be a better provider to others. It gives us the chance to be a gift for others and to our future selves, too!

Choose Herobot!

Chatbots are really helpful for business, so it is only natural for you to be interested in it. If you need to know more about popular chatbots, HeroBot can help you! It is one of the best chatbot sites that you can always count on. HeroBot can help you create your own bot that will help you succeed in the business world. Moreover, it offers templates that you can use even if you don’t have any knowledge about coding. For more information, visit https://herobot.app/ and lead your business to success!

chatbot tools

How to Use Chatbot Tools for Digital Marketing

chatbot tools

Since its foundation a long time ago, trade looks totally different as to how we see it today. It was not as convenient as now, and you can never predict the market flows unlike in this generation. Moreover, to make marketing look as it is today, it took a lot of sacrifices and innovations from great business people. Also, technology played a significant role in shaping the stock market bigger. One of these technological innovations are the chatbots and chatbot tools.

Furthermore, a lot of people in the digital marketing believe that chatbot is going to be the biggest thing that will help entrepreneurs in their business ventures. This is because they can act as flexible business assistants for every companies and brand. They can also help you in maintaining a high level of customer service and interaction without spending much on your employees.  If you are new to the idea of chatbots, there are actually chatbot tools available online that can help you create your own.

Changes in the trade industry

Trade changes over time, and it is a fact. As the culture and social norm changes, the trade is also updating its means of delivering products and services in exchange for money. There were times in history where people thought that they could not save it anymore due to several incidents. When wars and epidemics happened, it impacted the stock market and stripped off people with their common stocks.

It was not until technology participated in the revolution when the trading industry began flourishing again. With automation, everything is made easier and more accessible for all the business people. Predicting future prices and knowing the state of the coming stock market was also possible with digital computation. Today due to chatbots and chatbot tools, the market transformed into a whole new competition for all the entrepreneurs.

chatbot tools

The Importance of chatbot tools

The marketing industry is now progressing at an alarming rate. Whether you are an old or new company, you cannot risk being outdated with new commercial trends. Moreover, the latest uprising trend is the chatbot, and it has already helped a lot of business people and saved a lot of companies. To be able to compete, you will need the help of useful chatbot tools on creating your own AI assistant.

AI bots are now being used for a lot of ways. It does not only answer and communicate with customers, but it also provides automation for a lot of tasks. With chatbot tools, it is now possible to create these fantastic apps and use them for marketing. It cuts the cost of hiring professionals to do complicated codes because it is much easier to use. Moreover, you need to consider the fact that almost every business is innovating on new entertaining bots that will build more customer engagement. Due to this, it is only practical to choose the best chatbot tools that you can find in the internet.

Benefits that you can get from chatbots

As mentioned above, chatbots are indeed important to businesses. Furthermore, it is practical and is used by a lot of modern marketers to innovate their brand. Moreover, there are even news and articles created to feature how bots have helped a lot of companies in garnering customers and topping the sales charts. Here are some of the benefits that you can get from having chatbot by your side.

It connects business to the online community

There are over 2.5 billion people around the world who are using messenger applications as their means of communication. Furthermore, this means that if you are going to create AI through chatbot tools available, you will have the possibility of connecting with these netizens. Moreover, there is even a study stating that most people are spending an estimated time of 50 minutes a day on social media. With this, it will be a total waste if you are not going to dwell in the digital marketing world with chatbots.

chatbot tools

People demand 24/7 services of brands

Unlike before, people now have a wider variety of their sleeping schedules. Some people tend to be awake in the evening rather than in the morning. This is why they tend to find sites and brands that are offering 24/7 services to cater to their needs. Moreover, waiting for a reply is too exhausting and can delay the processes that need to be done. However, with bots integrated by chatbot tools, it is possible to answer queries automatically without exhaustion.

More customers prefer messengers than personal interaction

This is the generation where people are more comfortable with all the conversations online instead done in person. This is because there will be less judgment, and the process is also faster and more convenient. You can do it anytime and everywhere. If you are not going to have a chatbot for your brand, you will surely miss out the opportunity of garnering more customers.  

Top chatbot tools for your business

There are numerous chatbot tools online, and they are offering different services and automation for its users. Moreover, if you are going to pick a platform randomly, chances are you are going to get frustrated using it to make your ideal bot. This is why it is essential to be knowledgeable about them before everything. Below are some of the chatbot tools that will help you create the best AI assistant.

Mobile Monkey

This is one of the most known chatbot tools in the market. Furthermore, this platform is famous for the creation of Facebook messenger bots which can help on segmenting audiences and growing contact lists. It can also build messenger funnels that help companies to engage with audiences through advertisements. Moreover, it can even create appointments, answer queries, and track purchases in the market. This application also offers services such as chat blaster, messenger ads, bot analytics, and Q & A triggers.

TARS

When talking about chatbot tools, you can’t possibly miss out TARS. This platform lets entrepreneurs create AI that will be used for both websites and Facebook. Even without programming knowledge, users can easily navigate their way through chatbot creation. Moreover, evelopers can use TARS creations for feedback collection, training, user onboarding, conducting surveys, automation of customer support.

HubSpot

As a website for marketing software, it is only natural for Hubspot to have its chatbot builder. Also, will not need any coding skills if you are using this like in other chatbot tools. All of the AI built in this platform can book meetings, qualify leads, and answer frequently asked questions. Moreover, this builder has a CRM tool which enables bots on delivering personalized messages from the information provided about the customer. Furthermore, you can incorporate your chatbot with other Hubspot marketing tools.

Wit. AI

Unlike other chatbot tools, Wit.AI is free software that enables its users to create text and voice bots without any complications. It has the capability of learning human language whenever it interacts and leverages with the online community. The data that is collected by bots created in this platform will be transferred to the developers for further analysis.

Chatfuel

If you are looking for a chatbot that is very easy to use, Chatfuel is the best choice for you. You need to connect your Facebook account in it to use it as a platform. Right after that, you can already start by choosing the best welcome message for you. There are also text cards available in the app to add more information and responses that you desire. It is even used by some great brands such as Adidas, ABC news, Uber, and British Airways.  

Herobot

Herobot is known for its fantastic lead generation. Also, it is mostly used by entrepreneurs who are looking for a more natural way of automating their customer services. Moreover, this platform offers numerous templates that you can choose from when you are creating your bot. Among the chatbot tools mentioned, this is one of the most flexible. Furthermore, the bots created in this platform can be used for websites, Facebook messenger, and even on applications. 

Choose the best among chatbot tools

When choosing the best chatbot tools, you must know how their work and how much you are willing to spend for it. There are different kinds of chatbot tools that can do several services for businesses. Moreover, the budget is also essential because there are platforms that require higher subscriptions than other chatbot tools. Now, if you are looking for a builder than offers great functions with a low price, look no more.

Herobot is one of the best chatbot tools that can help you on your journey towards chatbot creations. It also has different widgets and various templates organized for the businesses they are best used for. Moreover, it is very easy to use, and there are widgets available in this builder that you can use for a more entertaining chatbot. You may be planning to expand your business and take your career to the next level. Now, it is only evident that you need a good AI and helpful chatbot tools by your side. To know more, click here.

businessman-holding-chatbot-with-binary-code-message-data_110893-1636

Voice Chatbot: Is it Better than Messenger Chatbots?

The trend about chatbot is undeniably making a noise in the marketing industry. It is being applied on different platforms, and enterprises from sales to entertainment are considering bots as their must-haves. The truth is two kinds of the conversational interface exists all this time. However, most people are only familiar with using messenger bots rather than voice chatbot. Now, which one is better between the two?

Depending on the nature of the business, companies have different preferences and needs that they need to fill in. Moreover, their audiences and target customers vary, which affects the marketing plan they need to do.  Other businesses need text-activated chatbots, but some needs voice-enabled ones to cater to their customer interaction.

What is a Voice Chatbot?

Before tackling the differences and the benefits of the two AIs, let us talk about what voice chatbot is first. True to its name, this bot is voice-enabled and can interact with its users through talking. Despite what people expect, it can accept commands through oral and written words. It will then communicate and respond through voice. Furthermore, there are two kinds of voice chatbot—one that can answer through text and oral together and one that can only be activated by voice.

This voice chatbot is commonly used for the benefit of those people who are not able to use their hands throughout the conversation. Rather than using a messenger bot that will require all your attention, this is more useful for multi-tasking. This kind of AI uses text speech and pre-recorded responses to answer the queries and concerns of the users.

Voice chatbots list

Numerous companies are using voice chatbot for their marketing purposes. Aside from its convenience, this kind of bot is also proven to make brands notch sales and popularity. Moreover, it adds naturalness in the way bots can converse with humans. This is because of its intuition, informality, and fast responses. To know more about this, here is a voice chatbot list that will set as examples for you.

Alexa

Number 1 on our list is Alexa. Alexa is a voice chatbot that has proved its effectiveness as it garners a 30 million-plus unit sales. The company behind this success in the Amazon, which is one of the world’s most respected companies. They believe that Alexa is going to play a significant role in the industry of e-commerce which is why they supported it throughout everything.

According to some experts, Alexa has more than 30 thousand skills that can help its users perform multiple tasks. You can use it for shopping, playing some music, searching for a specific topic, and even just for entertaining yourself.  Its developer claims that is performing more skills than any other chatbots you can find in the digital market.

Assistant

This bot one of the major competitors of Alexa. Like the previous bot, Assistant has multiple sets of skills that helps its users in many ways. Also, his voice chatbot is quite flexible too, as Android users can have access to it one their phones. Moreover, Google made it possible that iPhone holders can download Assistant on their iOs.

While some are saying that Alexa is a better voice chatbot, some people prefer Assistant and its consistency. Amazon has many significant innovations and is expanding the options of the users for this interface. However, this also brought some inconsistencies and problems regarding their products. Meanwhile, Assistant was able to maintain its authenticity and even improves its already great performance. It is also starting to try out new ideas like connecting microwaves into their voice chatbot.

Siri

If you are a big Apple fan, you are undoubtedly familiar with Siri. This voice chatbot is exclusively available on Apple devices and is making its name in the industry. It is already downloaded on all iPhones and has already helped a lot of its users. It reaches its everyday interactions with them and has an exemplary machine learning skill.

SSUCv3H4sIAAAAAAAEAJ2RTW6DMBCF95V6B+Q1SCXmJ+1Voi7s8UBGIbiyTaoo4u61MUizrsSC9z3PeN749f5WFEIrTyC+ildSUdM0LT44FcjOEdflztFQsI7UFOFHYuvmCB9UWDz61GJHoAKO8WyGe/1xzyXr4jA2M1ZES4iSMb/ojR1oLf9dmX++jyhqxBme28AsiMMJVQ5yyUfF7Tegu/NoDzJomVaLIctSPiyoKRVI1vnHEdA8sjIbruj4xuLK7Z2B2YZtkj2YMHGlSdayPrfxk53s23N3altxPIOFGxk+a36ZK0XLPRknkzqZkwYE3VWd0VA1n42stIahqtWAddMj9IOMG1z/ADGIO0cmAgAA

However, the only problem about it is the possibility of security and privacy risk with its machine learning capacity and voice recognition feature. Its high intelligence enables it to collect intimate knowledge and details about the user’s personal lives.


Benefits of voice chatbot

Voice chatbot is expected to change the Artificial Intelligence game in the marketing industry for the next years. They say that in 2020, there is a high chance that 50% of searches are going to be with the use of voice. With this, the demand for this voice-enabled bots is increasing. 1 in every 5 of American teens are interested and planning to buy and download voice chatbot. However, its effectiveness depends on the nature of the business.

If you want to target those customers who are prone to multi-tasking, then voice chatbot is suitable for you. Moreover, you can make this bot if you want your system to be more flexible. You can also create it for those people who are not capable of using their hand, such as those with illnesses. It is also more useful and feels more natural than text-based bots. Furthermore, if you don’t have any budget constraints, then you will not have any problem with it. This is because developing this bot is quite expensive.

Why do consumers prefer voice rather than text?

The answer to this question is straightforward. As you know, bots are used as digital assistants of people. They are used to make the human’s life easier and to provide automation to the marketing industry. However, messenger bots still cannot provide the most of automation. This is because you still need to open its application and will require your full attention as you type your inquiries.

Here are some of the reasons why need a voice chatbot:

Does not require physical touch

One of the most significant benefits that you can have with voice chatbot is its automation and how it does not require physical contact. As we move forward with touch-free devices, voice recognition is also able to offer personalization without using your hand. Also, this eliminates the need for supporting the equipment needed to perform.

Moreover, with this new AI technology, you can speak to your chatbot without using control buttons. Because of this, fewer typos can also be made, which makes you and the bot interact with each other better. This just breaks the barrier created by text-based bots.

Avoid monotonous conversation

Not everyone is fond of reading which is why most people prefers watching movies than reading an entire book. A simple text could be dull and lack personalized sentiments. Moreover, not all people have the patience of devoting their entire time typing and reading long messages.

This is why voice chatbot is becoming more famous than ever. It fills in the parts that messenger bots lack. With the high competition in the industry, this higher artificial intelligence could satisfy their customers. It avoids difficult and inorganic conversations and offers a more exciting way of using technology.

Chatbot concept. Voice support service chat bot. Cartoon style. Vector illustration.

Gives faster responses

Although messenger bots claim that it provides quick answers with its users, it is not entirely true. Voice bots can provide a faster experience in customer service. You will not have to wait for the bot to input its answer to your questions. After you ask the voice bot a question, it will instantly respond to your queries via voice.

Increases productivity

Rather than messenger bots, voice chatbot can give its users more productive. Because it does not require hands, it means that you can do other things while using it. You can cook, draw, eat, and even clean the house while you are using it. Moreover, you can drive and still be able to schedule meetings with your clients or send emails and dial calls.

Expands businesses

Bots have made the marketing industry bigger and have created a lot of tough competition. This is because they can provide a business expansion. Customers tend to be more excited and interactive with voice chatbot. If they can talk with them, there is a higher chance for customers to buy products in the company.

Make your voice chatbot

If you are planning on making a voice chatbot, you must remember that it is much complicated that messenger bots. However, Herobot is here to help you along the way to have a smoother process of chatbot creation. Moreover, numerous templates are already available on our website that you can choose. Also, creating your bot here is less expensive than hiring professionals or using other platforms.

Herobot is also known for helping a lot of companies to generate leads and lift the sales of the brand. It is very interactive, and no bugs can be seen with our bots. Moreover, machine learning in our bots is impressive, which can help your company grow more prominent. Although there are a lot of pros and cons, voice chatbot is still remarkable in the market. This is more reason for you to make your own now. Click here for more information.