conversational artificial intelligence

The Impact of Conversational Artificial Intelligence Today

The idea about Al chatbots isn’t new. In fact, this conversational Artificial Intelligence have already existed since then. However, it became widely available and turns everything possible recently. Bot application in business and other entity grows rapidly. This automation become more responsive and useful and most likely to use even more in coming years.

Despite the transformation in technology, there is no doubt that chatbot gains significant attention. This conversational Artificial Intelligence enables a greater understanding of its fundamental purposes. Conversational Artificial Intelligencetransform the customer experience making it more convenient for both businesses and their customers alike. In conjunction with the world’s change, the competition among businesses became intensified. Every business goal is to stand out in the rivalry, so they come up with Al Chatbot as their partner.

conversational artificial intelligence

What exactly is Conversational Artificial Chatbot?

Chatbot or considered as Conversational Artificial Intelligence is known for helping people with their daily tasks that may be repetitive or time-consuming. This automation is used through any major messaging applications or on business websites. Chatbot assists the daily queries of the customer which businesses find appealing. Furthermore, this automation is cost-effective and serves as additional manpower to keep the circulation of work in the business.

Notably, 15 % of the customer prefers chatbot as customer support and are not going to stop using them anytime soon. However, it is indeed true that chatbot couldn’t replace humans. This automation just opens several opportunities and effective ways to alleviate complex tasks from employee’s shoulders. Conversational artificial intelligence also increases sales and good public relation of the company with its customers.

Conversational Artificial Intelligence for Business Purposes

The technology advancement we are facing right now introduced series of innovative solutions and methods to satisfy people’s daily needs. Series of inventions brought by the advancement are used in different sectors most specially in Business. One of the latest innovations is Al Chatbot, a device that aims to provide a virtual assistance and bridging the gap between daily needs and technology. It plays a vital role as this automation simplify people’s daily schedules. This tool allows the interaction with the customer. Chatbot are also made to improve the overall customer experience.

Conversational Artificial Intelligence doesn’t have a limitation when it comes to handling customers. This automation can manage all the queries simultaneously. However, here are the Advantages of Chatbots in Business sectors that we should know:

1. Cost Effective

When running a business, keeping a low cost is necessary. If smart enough, a businessman could only use a small money but still grow its business more than others. With this, Conversational Artificial Intelligence eliminate excess cost such as the need of additional manpower for additional work hours. This is obviously a great deal to business that receive a lot of queries a day. Also, chatbot allows businesses to align their strategic plan with this automation without spending a lot of money. Some bots even allow customer to receive more services that are efficient for the business transactions.

2. Manage the Business Interaction

Conversational Artificial Intelligence allows the business itself to be closer to their customer. This automation became the best partner in doing business as it communicates with users with ease anytime and anywhere. It can also do things such as greeting the page’s visitors. It also offers services such as product suggestions, answering inquiries, setting up schedules, and telling them the latest promos.

Moreover, customers do not need to worry about pending messages and forgotten replies because bot can reply to multiple customers within a second. Also, it can offer functions such as changing the default language according to the preference of its customers. This way, the company can connect to its international customers rather than sticking to only one language.  Al chatbot unwrap the possible opportunities for business and helps them maximize strategies in a way that customers will got engage.

3. Fastest Digital Assistants

Conversational Artificial Intelligence can connect through multiple messaging apps providing end-to-end support throughout the process. Undeniably, it works simultaneously and creates the best service for customer. Unlike a normal human employee, chatbot can talk to several employees at the same time without getting exhausted. Also, it can do work such as posting, scheduling, reminding customers, and other tasks without any hassle. More importantly, customers do not need to wait for too long to have an answer to their queries with bots

conversational artificial intelligence

4. Al Chatbot satisfy the customer

Apart from handling customer queries, Conversational Artificial Intelligence can satisfy the customers. Due to the recent advancements in technology, customers have higher and stricter demands to companies now. They expect to easily find the products that they are looking for in your webpage. If they don’t, they need you to answer their inquiries and complaints instantly. However, this is hard especially if you only have limited customer support. Meanwhile, with the automation feature of a chatbot, it ensures the efficacy of customer service available. This automation also allows exceeds the customer expectation that could lead to business future success. 

Conversational Artificial Intelligence adds value to every part of the customer’s journey. Regardless of the nature of the business, it is important to understand the Chatbot is very helpful in many ways. Conversational Artificial Intelligence offers an ultimate benefit for the future growth and development of an entity or organization. However, businesses also need to consider that automation must use to simplify works and not to go for fanciest promises.

Conversational Artificial Intelligence as Your Business Partner

As time went on, Conversational Artificial Intelligence became more advanced. This conversational artificial intelligence holds a lot of opportunities for business growth and development. It became a prominent device to upgrade the service of an entity or organization and builds a massive impact on customers. Al Chatbot is not just to assist customer’s queries but also serves as a support to business employees. This automation makes every task easy and valuable.

Furthermore, Conversational Artificial Intelligence is immensely powerful that’s why businesses see the potential it can offer. This automation delivers a level of customer service far from the existing support channel. It is considered now as the newest but most effective way of targeting customers as it offers very responsive automation. Today, customers have high expectations for any business. Their service must obtain a very responsive customer service that would give customers an accurate answer to common questions.

conversational artificial intelligence

Benefits of automation

There are lots of benefits that Conversational Artificial Intelligence has to offer. This automation allows a quick and easy solution for the betterment of every business. Chatbot may seems as the product of technology advancement, but it brings a massive impact to everyone. In any instances, chatbot provides an excellent customer service. May it be a small business or an empire, this automation may unlock the competitive edge of a business.

Moreover, Conversational Artificial Intelligence helps in reducing typical cost and improve strategic planning. There are different approaches and tools to use a chatbot, but businesses must consider the appropriate application of this automation. Businesses can unleash further innovative ways to maximize opportunity and make a greater result in no time. This automation delivers a real-time service that other platforms unable to achieve.  Whatever purposes are, Conversational Artificial Intelligence will give you a hassle-free and responsive customer service.

Start creating yours now!

The secret on a successful business is not being afraid to try something new especially if you think it would highly benefit your brand. Now, even if you are still having doubts on using conversational artificial intelligence in your business, note that there are already companies using it. If you are thinking that it is too complicated to create without the help of professionals that expects high service fee, then you do not need to worry anymore. This is because Herobot can help you create a chatbot without any hassle.

Despite knowing nothing, Herobot can still lead you to create a good chatbot that you can use for your business. It is also very easy to use and navigate throughout the process. You only need to drag and drop features that you want in order to create a functional bot. Moreover, it offers several templates that you could choose from to speed up the process and give you an idea of what bot to create. Now, chatbot creation is not a hassle and won’t definitely cost you as much as you think. You can also visit our website for more information about this.

bot mobile

How Bot Mobile Leads the New Age for Advanced Technologies

With the rise of the internet and different technologies emerging from here and there, phones usage became an essential part of everybody’s existence. It makes life easier and simple. They also became an instrument to utilize bot mobile for education, cooking, and even spiritual activities. People also do their shopping, groceries, and ventures online.

Bot mobile is a software application that uses the internet and lets human links with machines. Also called as “conversational agents,” these chatbots imitate how a real person talks to the user. It uses the Question and Answering System to have a real chat or discussion with an individual. Also, these interactive software applications make use of Facebook, Telegram, Slack, etc. as its platform for communication. As stated by Forbes, the chatbot industry reached $190.8 million in 2016. But how these chatbots work? How are they made in the first place?

Artificial Intelligence in Bot Mobiles

Artificial Intelligence (AI) is a significant breakthrough in the field of science and technologies. By giving it a machine learning feature, it was able to sound more like a human by storing its past conversations and using them in the future. This makes it possible for the bots to create a response other than the ones its developer feeds it. It has datasets where the brain or information that seems relevant and important is placed.

Bot mobile is mainly created in order to fulfill the tasks that may seem repetitive and exhausting to humans. Before everything else, there will be a testing process to evaluate the system or application through trial and error. Moreover, datasets will be acquired that will be the basis of the whole process. It will be branch out to different layers, where it will be analyzed and assessed to reach the desired output. If the production did not meet the expectation, the value weights between each layer would be adjusted to get the right output.

Inside every chatbot is the Natural Language Processing (NLP). Natural Language Processing is a branch of Artificial Intelligence where human languages are explained and used. Are you familiar with the voice of Microsoft’s Cortana, Apple’s Siri, and Google Now? These uses voice recognition utilized by NLP. The user uses the Question and Answering System and sends questions. Right after, questions will then be interpreted and analyzed by Natural Language Processing.  Based on the meaning interpreted, NLP will come up with a sequence of possible answers and decide what the output will be.

Significance of It in Different Areas

With the continuous effort of professionals for the enhancement of science and technology, our world undergoes a constant change. Moreover, technologies, like chatbots, are paving its way to the different fields of disciplines and studies making their work more functional and easier. Here are some areas where chatbots are used and implemented.

Business

As business world becomes a competitive field, it also strives to cope up with the persistent technological change. Entrepreneurs are set on using modern technologies and internet as a marketing strategy for their business. Chatbots can lead to a successful business because:

  • Availability

Business owners do not have to worry about their customers ordering and availing for their services during their closed hour. Chatbots are open 24/7 and can handle consumer’s worries and concerns any time of the day. This can help in customer satisfaction and good reputation of the company.

  • Automated

Because of people’s needs for e-markets, online shopping and groceries are now becoming very prominent. Chatbots can automatically show the products and prices, take the customer’s order, and purchase it right away.

  • Budget Friendly

Hiring new staff for customer relations or sales representatives can be troublesome. With chatbots replacing their place, business owners do not have to worry about this problem. It can serve and assist for it is generated and programmed to answer customer’s questions for free. Meanwhile, one problem is that if the customer asks a distinctive question and is not one of the bot mobile’s database. The chatbot can’t answer the given question, thus making the customer annoyed and dissatisfied. Thus, it is advisable to collect numerous data of questions to be allocated on the chatbot’s dataset.

  • Unbiased

One of the problems of businesses when it comes to customer relations is the subjected opinions given. Unlike humans, machines do not have feelings. Chatbots are programmed to make neutral decisions that can profit both sides.

Medical

Modern technologies are also making its mark in the medical field. Medical professionals are now adapting the advancement of technologies for a better health service to their patients. Healthcare chatbots are also called “Digital Personal Assistants”. Since health topics are sensitive, these mobile bots should be accurate and informative to avoid further health problems and issues. Below are some health conveniences it can give.

  • Advisor

Being informed of the current illness or disease is a major key point for the progress of the patient. Users can know the causes, symptoms, and possible ways on how to prevent the ailments.

  • 24/7 Observation

Due to many patients in a hospital, medical professionals find it hard to accommodate all of them. To save time and energy, healthcare chatbots can offer assistance and help. It can be a reminder for the patient’s scheduled operation, medicinal intake, sleeping hours, and meal patterns. It can relieve doctors and nurses from monitoring and checkups, so they can give more time to patients who require more medical attention.

  • Organizer

Healthcare chatbots can also be an appointment organizer. Patients will have an easier way on how to make an appointment with a doctor. Meanwhile, these appointments will be directed to the chatbot’s database and will be administered to the doctors’ and nurses’ schedules. Missing and being late to schedules can be prevented.

  • Assurance

Due to technologies’ accurate and dependable thinking, patients can be convinced that they are getting a prescription equivalent to medical help. But patients’ comprehension and adaptation to this can be a problem. Healthcare chatbots should be friendly to the user despite the age.

Education

Chatbots paralleled to the field of education is also a major impact in this generation. Upgrading the traditional ways of educational teaching, chatbot provides an interactive and productive learning for different students at any age. The lists below are some benefits of educational chatbots.

  • Flexibility

Educational chatbots can aid teachers and professors to discuss and present their visuals disregarding the number of students. With the help of internet, their lessons can be available and students can get their lectures even if they are not in school.

  • Trendy

It is a fact that millennial is gadgets freak. They mostly prefer to have their phones and gadgets with them. This can be an adequate case for educational chatbots. They can attend and learn from their lessons while enjoying.

  • Increase students’ engagement

Unlike traditional teaching, educational chatbots give the students the freedom to express themselves. It will be easy for the millenials to communicate and participate through phones and internet. This can aid in a stronger teacher-student relationship.

Food

May it be fast food chains or restaurants, chatbots also influenced these industries.  Customers’ satisfaction doesn’t stop and will always find a way on how to solve it.

  • Reservations

Just like at hospitals, having a reservation manually at restaurants can be a burdensome. Chatbots can be a place where customers can have their reservation, may it be a party or a meeting, to their favorite restaurant easily. Customers can simply pick the date and time and ta da! Reservation complete.

  • Promotion

Advertising is a must for every business. With the aid of chatbots, fast food chains and restaurants can post their advertisement and let the users see it. It is a free advertisement since it only utilizes a software application and the internet.

  • Recommendation

Choosing a menu and food to eat can be a concern for most customers. Having the foods and products available posted online can ease this problem.  Consumers will have to click and select whatever they want hassle free.

bot mobile
  • Deliveries

Most fast food chains offer food deliveries to their customers. With the help of chatbots, consumers will have to pick and select their orders that will be automatically directed to the fast food chain’s database and be prepared right away.

  • Consumer Satisfaction

All in all, the role of chatbots is for the users’ contentment. Having these in the business could help in customers’ feedback and opinions. This can strengthen the business-consumer relationship.

How can you have your own Bot Mobile?

With the current pandemic ranging on, physical interactions between individuals are avoided. Economic went down, while schools and establishments are all forced to shut down. How can we surmount these difficulties?

We have the right solution just for you, the Herobot App. We have the most sophisticated and advanced mobile bot for your welfare. With professional crews and modern tools, Herobot offers the best and finest bot mobile for you. Come and visit our website now at https://herobot.app/.

create facebook bot

How to Create Facebook Bot Avatar for Your Brand

Customer service is all about building a strong connection and trust with your customers. To do this, you should provide a smooth transaction at all times. While some people think that what clients need is a fast service, they often forget about sincerity. Their customers often leave with bad impressions from the company in return. To avoid these things from happening, why not create Facebook bot avatar for your brand? It will surely help your overall brand image and improve your customer service.

However, it is important to note that in order to create Facebook bot avatar, make sure to give it a friendly image. With the right appearance and personality for your chatbot, it will surely yield an acceptance from its users. It will also effectively represent a person’s physical and psychological value. This will affect the gratification of the chatbot experience. But, perfecting this is not easy especially if you are just a new learner in the chatbot history. This is why we will give you some tips to create Facebook bot avatar that will fit your business.

create facebook bot

First of all, why bots?

Do I really need to create Facebook bot? Why?

This is the first thing that you should be asking yourself before giving your efforts to create Facebook bot. This will give you a clear view of what you must make your bot of. By asking yourself this question, you will be able to know what your customers might be looking for. To help you answer this, here are some of the reasons why you need a bot.

You want to always be there for your customers

There is a reason why stores, except for convenient ones, have specific opening and closing hours. It is because hiring more employees for different shifts could be really expensive. So, what they do is set for specific hours where there are more customers available. However, there are still a lot of people whose availability would be after normal working hours and it would be a waste not to cater them.

However, when you create Facebook bot, your store will be able to provide 24/7 availability especially for customers who prefers online shopping at night. Chatbots will act as your “always-ready employee” and will answer your customer’s queries whenever. It can also act as an adviser or assistant for your customers. Now, you can easily connect with your customers even after store hours.

You want to build more connection with your customers

The secret recipe to being successful in business is establishing connection with your customers. This way, you can easily have your regulars that will be there to support your products or services. They can also be good endorsers as they commend your products or services to other people who might be interested. This is way better than looking for famous celebrities or models to market your brand. However, how can chatbots help you with this?

Customers are always looking for sincere service. Bots can have a good and steady personality according to what you set it to. It can be friendly, formal, and polite all at the same time. Also, it can answer your customers faster than any customer support. It also helps then you can modify your bots and provide option of different languages for your customers. Now, language barriers are not an issue anymore.

You want to grow your business

It is every business people’s ambition to grow their business and branch out. Why? Because this only means that your brand is successful and widely accepted by your customers. However, making it work is really hard especially for customer support. Thinking that you can answer all your customer’s queries in social media sites, emails, website, and application is just impossible. Meanwhile, hiring more employees to do this work will lessen your profits. It can also bring you more conflict if you will not find the right person for this.

With chatbots, your problems will be answered. Bots can work as you all in one employee that can answer multiple messages simultaneously without any errors. Moreover, even if you branch out and have stores in different areas or even countries, a single bot can occupy them all. With its capability to switch languages, it will be very helpful for your company to be international. Also, it is available 24/7 so having different timelines for your shops is not an issue anymore.

Tips to create Facebook bot avatar

Chatbots may seem to be new for other people but it actually is already around for decades already. Today, more and more people are discovering bots and understanding its importance in businesses. Not only that, some developers also learn that giving a bot a good personality and image gives the brand or company better feedback. Because of this, they are able to create avatars that perfectly represents companies. Here are some tips to create Facebook bot avatar:

1. Know your area

If you want to design the perfect avatar., you must first consider how your target customers will like it. Thus, you have the perfect picture of how your business line works. For example, you are in a legal research sector. Even if you want your bot to appear friendly, you cannot let it just joke around when answering your customer’s queries especially if the topic is very serious. You may, however, add more fun in your dialogue by including links, images, videos that might be interesting and helpful for your users.

2. Consider your brand’s image

When creating your bot, you must always consider the image of your brand. To do it, know how your company appeals for the mass and what their impression is about your brand. You should be able to perfectly create Facebook bot avatar with the distinctive character of your brand. if done right, it could be your best marketing partner. One example of this is how Marvel created a bot for their Avenger’s campaign with Jarvis. In the story, Jarvis is Ironman’s assistant bot that helps him in every way. To leave an impression on its fans and users, Marvel made a bot with Jarvis’ image and personality. I mean, which Marvel fan would not want to speak with Ironman’s trusted bot, right?

3. Test your bot

Now, remember that there is no such thing as perfection. However, if you want to get closer to it, create different bot character designs and make a survey on which one is the best. You can ask your friend about this or even get your customers involved in the selection process. It will help you assess thee errors on your bot. If you do not want any of these, you can also just join online forums and make a survey about it. This way, you will be able to create the best Facebook bot avatar. Moreover, it would be better to have different tests on your bot before launching it.

4. Pick the perfect name

Your name is your label. It is like putting a big mark on your forward indicating your personality. It is your connection to your individuality and identity. Moreover, this leaves other people impression about you. Thus, it is very important to pick the best name for your bot avatar. Choose a catchy name that will best represent your brand’s image and the services you offer.

create facebook bot

Create your bot with us!

Now that you know the important points on how to create bot avatar, it is time to test it out. However, creating bots is not cheap and not relatively easy. If you do not know how to code, you might need the help of professionals to create a good chatbot. Herobot can help you with this. It is a chatbot building tool that will help you build the best bot while saving up some money. Check our website to know more about it.

how to build chatbot

How to Build Chatbot for Your WhatsApp Business

Initially, WhatsApp is a messaging platform created to connect people with their friends and families. However, as conversational commerce is emerging, business people are becoming interested in it. WhatsApp then took this business buzz as an opportunity to expand their influence and created a separate app solely for marketers.  But, how can you make it more efficient for your brand? Easy. Learn how to build a chatbot for your WhatsApp Business now.

There are a lot of things that you can do with WhatsApp such as sending messages, videos, photos, documents. Moreover, it offers a more private and secured conversations rather than other means of communications. In order to have access on it, you will need an end-to-end encryption which is why most people trust it. As more and more people are becoming interested in this messaging app, it even became one of the most popular communication channels in the world. WhatsApp actually has businesses uses this as a way to interact with their customers and clients.

how to build chatbot

Why is WhatsApp Business such a big deal?

WhatsApp Business is a version of its popular main messaging app which is aimed to help business people on communicating. This also allows small businesses on connecting with their customers. Moreover, it is considerate enough to think about connecting the business app to its main messaging app. With this, customers will not need to install a separate app to engage with companies. The only difference is that WhatsApp Business users will be labeled as businesses which makes it easier for people to distinguish them from normal users.

With this app, companies can now set appointments, send reminders, and give shipping alerts to customers. Moreover, they can even send order notifications and verification codes. Some are even using WhatsApp companies to send product demonstration videos, support messages and conduct surveys. If you will be able to use it efficiently for your business, there is no doubt that you will prosper from using it. Moreover, you can now use chatbots in this app which will make everything easier for companies to provide better communication with customers.

Why you need WhatsApp chatbot?

It is undeniable how useful WhatsApp is for many business people. However, to make it more efficient, you need a bot to answer your customer’s queries while you are away. Now, some will say that the automated messages ready on WhatsApp is already enough. However, the truth is that this feature is only limited to greetings and a simple message to remind your customers that you are away. For busy and multi-tasking businessmen, this is not enough. Here are the reasons why you need to know how to build a chatbot for your WhatsApp account.

Instant responses

If you are going to ask what the main purpose of chatbot is, it is giving instant responses for the customers. Because businesses and its customers might not be available at the same time, chatbots can fill this void. A chatbot can answer customer’s basic queries while its account’s owner is away. Moreover, with the right information input in the bot, it can provide more accurate information in no time. Now, people can receive instant replies whenever they need it. Also, it can help you schedule an appointment for you to directly connect with a live human support. This is more efficient than waiting for days to receive a reply for a simple question or having an appointment. As much as it is useful for customers, it is also beneficial for businesses as it helps them have more leads and increase their sales.

Personalized conversations

Unlike what other people assumes, chatbots are actually able to provide better and more personalized conversation to its users. Bots can instantly look into your profile and use information such as name, age, location and basic interests for your conversations. This way, customers do not need to explain too much to the bot about their basic profile. Moreover, it also enables the bot to give better offers for the user such as discounts for long-time users and potential customers. Also, given that this is WhatsApp, you can still ensure that your data and information are all secured as it has an end-to-end encryption.

Unlimited Availability

The main purpose of building a WhatsApp separate from its main application is to help small or large business owners to run their businesses. It does not discriminate and people around the world can use this application. Moreover, this application is even readily available and installed for numerous phones. With this, there are more users are attracted to use WhatsApp as their messaging platform. This gives a major benefit for marketers who are using WhatsApp Business.

Smart replies

Hiring live human support for your business can be risky for your business. Customers are always asking for direct and accurate answers to their queries. In order to make sure that your supports are knowledgeable enough, you will need to allot time and money to train them. However, you will not need all of this with WhatsApp chatbot. You only need to give it a good dialogue and it will smartly respond to your customer’s questions quickly and without mistakes. This is the main reason why most businessmen prefers learning how to build chatbot for their WhatsApp accounts.

Do you know how to build chatbot?

If you click this article, there is a high chance that you do not know how to build chatbot for your WhatsApp. Note that having a bot means having an upper hand against your competitors. However, making a bot that will be effective and efficient for your business is not easy. But even if it may be a little tricky, there are actually some tips that you can follow.

how to build chatbot

Know your business

It is important that you know your line of business when making a bot. Before you can make a flawless plan on how to build chatbot, you should first know the basics about your market. First, make a research about the latest trends on your business sector and know what your customers are looking for. Moreover, you should also have an idea about your target customers because it will be handy on setting your tone for the bot.

Plan ahead

If you will not be able to plan, you are a lost cause. You cannot just hold a party without knowing what the party is about. Know why you are making a bot and what you intend to deliver for the people. Is it to inform people, answer their queries, or is it to just entertain them while you are away? These are all up to you and it is very important before you actually make a bot.

Never exaggerate

One thing that most people hate is exaggeration and feeling like a thing is just pretending to be what it is. To avoid this mistake, make sure that you will not make it overly friendly or overly stiff. Add a little more personality to your bot so that your customers will be entertained while having a transaction. Moreover, do not make your bot pretend to be what it is not: human. Make sure to tell your customers that they are talking to a bot otherwise, they will feel bad.

Check from time-to-time

There is no such thing as perfection and your bot is not an exception to this. Thus, after launching your bot, you should make sure to check it from time to time to know how well it is working. Try having a basic to complicated conversations with it and see how it responds. It is also nice to see your customer’s feedback about your chatbot. This way, you will know what to correct in your bot and how you can make it better.

Simplify everything

Everyone hates complicated things because they waste time and effort. As always, they will like it better if things are simple and easy. This is what your bot should be. To help your customers know what to reply, you can give them buttons and choices as an answer. Moreover, it is also helpful to give them ready buttons on your chat window where they can access menu and the home page.

how to build chatbot

Learn how to build chatbot with Herobot

With the tips above, you can now easily build chatbot without all the mistakes. To know more about this, you can check more of our blogs on our website. Also, Herobot is a chatbot platform that helps people create bots easily and without any hassle. It has a drag and drops feature that many find very efficient even for those who are new to this. Moreover, there are also various chatbot templates that you can choose from. Visit our website learn how to build chatbot now.

live chatbot

Avoid Committing These Common Mistakes When You Make Live Chatbot

If you are going to think about the latest trend in e-commerce or digital marketing, you will come across the idea of the live chatbot. This new conversational interface is able to hook numerous customers by utilizing different messaging platforms and engaging with them. Even if there some platforms that can make bots creation easier, building a bot actually is not as easy as you think. If you miss just one factor in making a good and useful bot, all your efforts will just come down to nothing.

live chatbot

Making a mistake is normal and it is fine as long as you know how to fix it right away. However, this could be the hardest part when you are creating a live chatbot. Thus, we made this article in order to help creators who are new to this. We will analyze the common mistakes made by everyone and discuss the best solution you could do. If you will follow these tips, we guarantee that you will be able to launch the best bot in the digital world.

1. Not planning ahead for the Live Chatbot

When traveling, knowing your destination is not actually the first part. What you need to know before anything else is why you are traveling. Everything will flow out after you know the purpose of your travel. This is also applicable when you are creating a bot. You should first identify why you want to create a bot. Is it to help people when they are buying something? Do you want to be a source of entertainment for your users? Everything is up to you. However, you should make sure that it will benefit both your customers and your businesses.

First, analyze the problems your business and your customers are frequently encountering. If you are having problems answering inquiries piling every day, then what you need is a customer service bot. This live chatbot should be able to identify the answers to your customer’s basic questions. Moreover, it should be as responsive as it can satisfy your customer’s demand. It should also be able to create engaging dialogues in order to hook in your users. There are also other chatbots that are made for entertainment, health, and banking purposes.

2. Being hard to get

Technology is made to make the life of human easier. Now, imagine buying a washing machine because you have a large amount of laundry. However, the machine can only load 3 shirts at a time that will take an hour to finish. It will surely infuriate you and will just opt manual washing your clothes. This is what will happen if you made a mistake on making your bot accessible for your users.

What you should do is to make your bot be the one to greet your users when they enter your page. Make it as polite as you can and if they decide that they do not need it for the meantime, make sure that they can still easily chat with it later on. What other creators do is that they leave a chat button at the lower side of your user’s screen. With just one tap, they can now easily ask questions and get some guidance from your bot.

Moreover, it is also important to never leave dead ends in your bot’s dialogue. This happens when you create an awkward phase where your customer will not know what to say. It will be disadvantageous both for the live chatbot and user. As the customer will not know what they should say, the bot will also not be able to know the needs of the customer and how it can help them. It will be a total failure.

How to avoid this mistake

Provide a clear path for your customers

It is important that your users know what they should do after your every replies. You can make this possible by providing choices of quick replies, galleries, or buttons for your users. For example, you can ask them how you can help them and provide buttons for possible answers. However, make sure that the choices will surely cover every possibility of what your customers came in for. This way, they will know how to move forward and you can provide them the best conversation experience.

Give clear instructions

It is easy for first time users to be confused on something offered to them. So, if you are planning on providing buttons for the first time in a conversation, make sure to give clear instructions. Tell them what they should do with the buttons and how it can help them. Also, make sure to remind them that they do not need to type anything will just have to tap a button of their choice. This way, the conversational flow will be easier and smoother for both the live chatbot and its users.

live chatbot

Offer a main menu that users can go back to

The main menu is like the most basic part of your bot that will provide access to every area that your users want to get into. It is important to pave a way for your users to go back to the menu any time they want. It may be letting them type in a message like “back to menu” or providing them a button to go back anytime. You can also just indicate the buttons in the main menu at the bottom part of your love chatbot messenger window.

3. Making long messages.

The main reason why you are creating a live chatbot is to make the life of your users easier. However, it is hard to be like it if you will give them long messages without providing them the chance to say anything. This will be extremely exhausting on their part and can even irritate them. Instead of rambling on your own, make your messages shorter and direct to the point. Make sure to be interactive by asking questions about your customers and what they need. Remember that it should be a two-way dialogue at all times.

Moreover, you should make it appear like they are talking with real humans by giving the vibes of talking with a friend. If they ask for a more eloquent explanation of a certain topic, your live chatbot can just provide links or pages of articles that they could read. This will be extremely helpful if you have blogs on your website. It will be informative and beneficial on the part of your business and page.

4. Not checking your live chatbot from time to time

This is one of the most common mistake that every live chatbot creator do. After they launch they chatbot and see no problems with it, they will later on forget about it. However, what they did not know is that no chatbot is perfect and they need to update from time to time to be more effective. Also, it is better to make a monthly assessment of your bot.

live chatbot

Try checking the effectiveness of its tools and what you can change or improve. This will help you know what you can do in the future. You can also check the reason the reasons why your customers tend to abandon conversations and where most conversations stop. With this, you can edit the conversational flow to make it more effective. It is also useful to check the feedback you receive from your customers about your live chatbot.

Create your live chatbot with your trusted partner

Now that you know the common mistakes live chatbot creators usually make, you are now ready to create yours. Make sure to do it with your trusted bot platform partner. Choose a site that will offer you the easiest way to make a bot like Herobot. It has a drag and drops feature that makes everything easier and smoother. Moreover, it offers various chatbot templates that you can choose from. With this, you will likely avoid the common mistakes in creating a bot. Learn more from our official website.

robot conversation

How Robot Conversation Changes the Online Education System

If you are not keen on going to school to take your classes or have your extra lessons, then taking an online academy is for you. While more and more people are getting interested in the things online education can bring, the demand for more development increases. This is the reason why most educational institutions are already offering online courses and enable their students to choose between having online tutors or having robot conversation.

Chatbots are not something new in the online industry. In fact, a lot of marketers are now enjoying its benefits and are growing their businesses. This is why it is only a matter of time before educational institutions became interested in using robot conversation. With this, they will avoid spending extra hours for employees who will manage online courses and answer the questions of students.

robot conversation

Important Factors that Robot Conversation Contributes

In online classes, professors on specific subjects will post video tutorials and written lessons that students have to study. However, this is not very effective especially for those who have difficulties following video tutorials. Moreover, just reading the whole lesson is very tiresome for most. To answer these problems, students can now have robot conversation with AI to have a thorough tutorial about things they do not understand.

Here are some of the important factors that the robot conversation contributes:

An overall view of subjects

In order to be an effecter teacher, you should make sure that the students are all learning the lessons. Thus, it is important there are no questions left unanswered for your students. However, this is one of the things that students and teachers often overlook when they are inside the classroom. Most of the time, teachers are unaware that there are still some things that are not in discussions. Meanwhile, students are afraid of asking questions in front of the whole class. This can also happen in online courses. However, administering robot conversation can prevent this from happening.

As we all know, most people are more comfortable expressing their feelings and concerns through writing. With robot conversation, students can just message their questions and an explanation of the confusing parts of the lesson. This leaves no room for awkwardness and mistakes. Note students do not also need to feel ashamed about not knowing some parts because they are just talking with a bot. As long as the educational institution creates the bot with the proper knowledge needed for certain courses, then students can rest assured that they will get the right answers.

Different approach of teaching

Every student has differences in their preferences in their studies. Some prefer interactive learning like having games, reports, etc. Meanwhile, there are others who want a simple and strict way of teaching. However, a classroom setup with only a single professor for 50 or more random students will not cater to every one of them. This is the reason why some people prefer having a personalized way of learning through online education and robot conversations.

While they are having a run through their lessons, robot conversation can ask them for their feedback and preferences. It will ask whether the students need more examples or other explanations from other sources. Moreover, a bot can have different languages that students can use as to how they prefer. Other than this, you can also ask if there are other subjects or courses that will fit your liking more. This makes having online classes more effective in some ways.

Better engagement with students

Student engagement is a very important thing when it comes to learning. Professors need to know more about the parts where students are slightly confused. Meanwhile, they also need to ask the students some questions throughout the lessons to make sure that they are paying attention. This can also be a way to measure their learning capacity and what approach is best for students. However, this is the reason why some are still having doubts about enrolling in an online academy. But they are wrong.

Actually, online institutions are administering robot conversation on their websites to connect with their students. It can randomly ask questions through quick quizzes or games while you are the page. Also, you can just ask the things that you want to know about with the bot rather than searching it online. This is more convenient and is easier to use.

robot conversation

Convenient in gathering feedback

Like in other industries, getting honest feedback from students is essential for the betterment of an educational institution. However, this is rarely effective when you are in a classroom system. Some are too afraid to give comments especially if they know their professor will be noted about these things. Meanwhile, this is not the case in the online educational system.

Students need to have positive and negative feedbacks also and this will surely reflect on their future bearings. In a traditional classroom system, administering exams is the way to do this. Meanwhile, online education prefers giving timely assessments with the help of robot conversation. Unlike in normal classes, you will not need to be ashamed of having mistakes and not knowing about how to correct it. Bots will tell you about your mistakes and will explain thoroughly about the correct answers. This is easier to remember and will help clear some confusion about certain things.

Also, the AI bot can give some advice on what subjects to apply next in order to know more about your mistakes. It will also tell you the details of how they can help you based on the outcome of your assessment.

Benefits of Having Online Education

If you are still having doubts about how online courses and robot conversation can help you, let me list some of them.

  • In a robot conversation, a student can freely ask questions about the things he or she did not understand the lessons. Unlike in a classroom setup, they will not have to feel peer pressure and be under the fear of judgments from their teachers or classmates.
  • If you are having a hard time grasping the subjects, you can attend the same training multiple times. You can also take advice from robot conversation about which subjects you can take in order to have more effective and progressive learning.
  • If you think you already know enough about the subjects you are taking, you can advance and ask chatbots of what courses you can take next. This is more effective rather than wasting time listening to things that you already know. This can also help you finish your course faster and even have extra subjects that you can use in your career.
  • Students can now ask unlimited questions to robot conversation if they are having a hard time understanding a lesson. This is more convenient than being scolded by your teachers for having too many questions.
  • Every robot conversation is extremely personalized and can be customized to suit the preference of its students. Not only is it efficient but it is also effective in administering learnings to students.
  • Other than helping the students learn about different subjects, chatbots can also be a counselor and help students who are having a hard time on their studies due to their mental and emotional problems.
  • All in all, a chatbot can be a student’s personal assistant and guide towards learning. Who wouldn’t want to get help from time to time?
  • Getting honest feedback is now possible without getting embarrassed or having fear of getting criticisms.
robot conversation

A Basic Guide to Create the Best Online Education Robot Conversation

  1. You should make sure that you give enough details of your bot. It should be informative and helpful for students. Otherwise, they might deem this as ineffective and can gravely affect the brand of your educational system. You can run some tests and give it more improvements from time to time in order to make sure that it is high-functioning.
  2. You should make sure that the bot will not affect the speed of your overall system. Otherwise, this can give negative feedback from your students. It will be extremely annoying and very uncool and will surely make you lose some profits.
  3. Create your chatbot with the best bot platform. You should make sure to opt for a platform that will give you a full set of tools that you will need. Moreover, there are platforms like Herobot which is very easy to use with its drag-and-drop feature. This is much cheaper and more efficient than hiring programmers to make their own bot.

mobile monkey

How Mobile Monkey Helps in Finance Management

It is apparent how artificial intelligence and automation are reshaping different industries on the internet and are leading to an era of greater performance and productivity. As time passes by, they are getting faster, better, and cheaper to get along with the expectations of the modern world. These days, chatbots are not simply a chat automation software program but it can also perform various tasks that are really useful for e-commerce. With this, developers are now experimenting on making mobile monkey more useful. Several companies are already laying out their plans on creating an AI as financial advisers and investment managers. Moreover, there are now finance bots that can track your daily expenses and help people avoid spending unnecessarily.

Despite the past IT security issues, the mobile monkey was able to survive in the industry and was able to prove its importance for businesses. Moreover, it is now developed and created with better software offering more security and governance needed to support businesses. Also, they are now easier to utilize messaging platforms and websites. If you will estimate that cost of hiring a human live server, it is obvious that creating a bot will be a lot cheaper. As for the finance companies, they use the mobile monkey to do half of the workloads of their employees.

mobile monkey

Why do you need Financial Bots?

It is now essential and practical for finance companies to get their own mobile monkey.  As we know, these companies perform a variety of activities that are technical and extremely time-costly. It includes the gathering of basic data and making some complex decisions for their company. Due to this, bot developers found a way to make things easier to lessen the workloads of financial employees and increase performance through automation.

Moreover, almost a third of all the opportunities you can find in finance is possible with bots and its task-automation technology. Software bots such as the robotic process automation or RPA is one of the best IT system that most companies are now using. It is different than physical robots because it is more suitable for businesses and other tasks that need automation. Moreover, you can avoid more errors and casualties with bots. This is why it is the best tool that you can use for finance companies.

Mobile Monkey in Financial Business

There are still some critics saying that AI applications will still take a while until it can fully function and work independently without errors. However, it is still undeniable how mobile monkey is giving various benefits for its users and developers. It can handle interactions with humans well and even use these experiences for its machine learning. Utilizing it for every business such as in finance is only natural.

Here are some of its benefits for finance companies:

1.    Better customer support

Obviously, the most common use of chatbots is for customer support on every type of business. This is not different from finance companies. As a matter of fact, there are already some large banking companies that are using a chatbot for customer engagement. This includes Bank of America, Royal Bank of Scotland, and even Capital one. Due to this, they are now able to answer more customer inquiries and even do some online transactions without the help of human servers. It also ensures that the customers will not encounter any problem contacting companies whenever and wherever they want rather than contacting a human live server. Moreover, a single system can access multiple conversations and transactions which is really ideal for finance companies. It is also cost-effective rather than hiring BPO agents for night shifts.

2.   Gives better investment advice

Giving investment advice is a very difficult task especially because it involves money. Thus, one of the best ways modern businesses do is having AI do the work for them. The concept that “Robo Adviser” gives is that it will offer investment advice to any investors who seem to have an interest. As it can collect various information from its customers by running the internet and interacting with the customer, it can give them relevant investment offers. This way, you can time and effort contacting customers with this rather than sending numerous emails they do not care about. Mobile monkey is definitely useful in these aspects of finance management.

3.   Provides better security

Scams and different kinds of fraud are now a norm in finance management. Because of the developments in technology, it is now really hard to detect fraudulent transactions. This is one of the reasons why most people avoid using online banking despite its usefulness. However, by using AI software such as mobile monkey, it is now easier to detect such anomalies in online transactions. Now, when you log into your online banking account, you will automatically receive a message from your bank confirming if it is really you. Bots are also able to check and study your patterns of spending activity. One it noticed that there are some alarming changes in your spending pattern, it will notify you and will ask for your confirmation.

4.   Making payments

Companies are now doing some automation tricks for making payments online. One of the companies who are experimenting with using this is Paypal. They want to make paying bills and/or loans possible by mere chat messages. This will not only avoid multiple steps on paying bills but it is also easier and more convenient. Moreover, there is also a company that yearns to make paying bills convenient by voice recognition. Conversational banking is really useful especially if you are a busy person and prefers multi-tasking.

How you can implement it properly

Creating a mobile monkey bot is not as difficult as you think. However, you should take note that the finance sector is a sensitive and complicated industry. Thus, it is important that you follow certain rules and points in order to make it effective. You should make some considerations because it is totally different than the common marketing businesses that use bots to automate their services.

mobile monkey

Make sure to only give the bot basic tasks.

Even if the bots can copy the behaviors and dialogue of humans, it is still imperfect and does not have the capability to think totally alike with real people. To avoid further errors and complications, you should only give your bots some basic tasks such as holding basic dialogues with your clients and answering frequently asked questions. If the user is asking for more in-depth and complicated negotiation, make sure to give them the option to talk with a live human server. Aside from this, you can lessen the workload of your employees by enabling your mobile monkey to collect data and gather customer’s information.

This strategy will surely allow your company to develop a governance model, a workforce-management plan, and a playbook. Moreover, your employees can simply focus on more complex and detailed cases and will improve their productivity.

Know when you need to release people or give them different tasks.

Remember that you created a bot to make things easier for your employees and to save time and efforts. Moreover, this is a great way to cut your cost dedicated for employing more people to do basic jobs. However, most people are having problems with this because they do not know how to manage employment now.  Most employees are just taking advantage of the automation and gets their salaries without working much. This would really be unfair on the part of the employer.

To manage it properly, make sure that you know and have a decision whether you will release people or will just give them another job. Take note that dismissing them for reasons outside their misconducts means that you have to give them proper severance pay. This is why giving them other more complex and challenging jobs is an option too.

mobile monkey

Discuss your plans about utilizing bots with employees.

You need your employees to always be comfortable to their workplace. To do this, it is important that they know your plans for the company especially if it is going to affect their jobs. If you are going to create a bot, make sure that you tell your employees about it. Also, discuss the necessary changes on their works. If you are planning to release some of your employees, make sure that you will tell them how you will evaluate those that will stay and will not. Moreover, you should make a proposal about creating opportunities for their redeployment. Remember that transparency builds the trust of your people.

Create a mobile monkey with Herobot

Bots are really important for companies in order to get along with the modern needs of the developing world. Despite it sounding really difficult, there are actually some websites that offer you an easier way to develop a mobile monkey. With this regard, Herobot is the best chatbot-making website that you can see online. You only need to drag and drop features on your bot to make it functional. Moreover, there is even a variety of templates that you could choose from. Make your finance company prosper with Herobot.

Facebook Messenger Bots List

Facebook Messenger Bots List for Marketers

Facebook is undoubtedly the most popular social media platform on the internet. Due to its huge demand, it is only natural to take advantage of it. Thus, Mark Zuckerberg, the founder of Facebook, made some necessary plans to monetize it by using artificial intelligence. This made it possible to develop computer software programs like bots to take over customer service of businesses and accumulate more sales. To help you learn more, I made a Facebook Messenger Bots list for marketers in this article.

Facebook Messenger Bots List

The utilization of Facebook Messenger bots for businesses brings a win-win situation for the marketers and the social media platform itself. Facebook collects data about the preference of its users and how they usually interact with the bot servers. They can use this information for enhancing their AI. Meanwhile, marketers will be able to cater to more customers and have more sales with the help of the services of bots.

Why you need Facebook Messenger Bots

As I mention above, aside from Facebook, marketers are also gaining from Facebook Messenger bots. From the huge range of benefits it can give, the most important would be its ability to rise the conversion rates from a good conversation with customers. However, to do this, you must first develop a good plan on how you want your bot to interact with your customers. Here are some of the things you could do to increase your conversion rate and create a good dialogue for your users.

Improve customer service

First things first, the customer service needs to be exceptional. Always remember that the main role of your bot is to provide good customer service. Thus, you need to up your game and make a perfect bot server as much as possible. However, do not forget that you need to make the bot sound as humane as possible. Create a character that will never get mad for customers but still know the rights of the company.

Build brand awareness

Brand awareness is very important if you want your business to grow. This will affect your sales and your impact to people. But, how is it possible to build brand awareness by using a bot? Keep in mind that your bot will be the main representative of your company. You have to make necessary plans and make the character of your bot more distinct than the others. Other than making it knowledgeable, kind and respectable, it is necessary that you will add fun and quirkiness on it depending on the nature of your business.

Encourage people to visit your product page

While making the dialogue, take not on how you can encourage your customers to visit your product page. After making the bot greet and introduce itself, you can make the bot ask questions to know the motive of your customers on contacting your company. After inquiring and analyzing the needs of the users, make your bot recommend your products and services. Make sure to include a direct link to your product page or blogs (if you have any). This will increase the traffic your page and will help you on gaining more domain authority later on. Moreover, it will increase the chance of gaining more sales form interested customers.

Include augmented reality

There is just no limit to technology. There are always new developments and ideas to make everything easier for humans. In fact, one of the latest ideas on online marketing is the inclusion of augmented reality on chatbots. It enables users to try on products by using camera filters. This is more suitable for businesses in line with fashion and cosmetics, though. Marketers in line with restaurants and hospitality can also use augmented reality to show customers the places.

Facebook Messenger Bots List

Facebook Messenger Bots List

For some people, mere notes and advices are not enough to know more about things. Thus, we created a Facebook Messenger bots list in order to give you some examples of the best and promising chatbots in the social media platform. You can also take note and visit them if you want.

1. Fynd’s Fify

Fify is one of the most promising in our Facebook Messenger Bots list. As their blog claims, it is a very intelligent fashion discovery and a good transaction bot as well. Its developers made sure that Fify is not only equipped with enough knowledge about their business but it also has a good character. Its machine learning capability makes it possible to act differently depending on its history of conversation with the user. At first, it will only talk about their brand but later on, its conversation will range from the latest fashion trends to gossips about celebrities. If you want to make your bot business a success, you might need to learn a thing or two with this chatbot.

2. Burger King

If you will consider the customer service of fast food chains when it comes to online purchases, Domino’s might come in first. However, Burger King proves that an AI does not need to be expensive in order to deliver a good service for its customers. With their bot, you simply need to order by choosing menu items and clicking the closest BK food chain in your area. With this information, the bot will automatically provide an estimation for the delivery time and the total price of your food. Indeed, it is one of the best customer service innovation in line with the food industry.

3. Wall Street Journal

It never hurts to have someone notify you and give you details with the latest news from time to time. Thus, Wall Street Journal delves into the world of chatbots and created one that can provide an easier and faster service for readers. If you subscribe to this Facebook Messenger Bot, The Wall Street Journal Bot will give you messages regarding the news about your place and even provide information regarding stock markets and economic charts. It can even send pings to people when there is a new update about the stories or companies they follow online. It is like having your own secretary/ informant without spending money.

4. HealthTap

Facebook Messenger Bots List

If your business is more on the complicated section than simply online shops, then you should take note of this bot. HealthTap is a bot that can provide a connection to its users from more than a hundred thousand of doctors in different specialties. It works by letting its users ask some health questions. After that, the bot will go through the internet and search for articles and blogs that can answer it. Because it deals with health and medical matters, it can even answer high-level questions that you don’t normally see on other bots. Thus, businesses like law firms and other offices should really learn from this.

5. Besure Messenger

This bot is best for those in line with tourism and hospitality. Besure bot is a bot that helps its users to find great restaurants by telling their locations. It can even provide websites and links for the customers. However, the only downside of this bot is that it is limited to two places only as of now. It ranges from restaurants around Copenhagen to San Francisco. However, if you will be able to create a bot that will provide more coverage, it will surely be a hit for foodies and tourists around a certain area. Moreover, resorts, hotels, and tourist spot destinations can surely get more sales with this kind of bot.

6. Zork

Most people tend to find entertainment in almost anything. This is why some marketers add games and promos to make people more interested in their products. However, with Facebook Messenger Bots, you can now create a game while selling your product. Zork is the best example of this. By doing this, your conversation with customers will never be dull and will be filled with excitement instead.

Create the best with Herobot!

Planning is very important and can be fun if you have the proper resources in order to make it possible. This is why you need a good chatbot platform that will make things easier when you are creating a bot. Herobot provides a drag-and-drop feature that is very easy to do. Moreover, it even offers variations of templates that you can choose from. Visit our webpage to know more.

chatbot companies

Chatbot Companies: Why You Should Use Lawyer Bots

Everything is moving towards the digital world and a lot of marketers and business people are considering to utilize the internet for their advantage. With this, chatbot companies are becoming a hot topic as numerous industries are using it in their operations. This does not exclude the legal sector from the list.

Moreover, in the past years, chatbot companies such as DoNotPay is creating a big hype on people who needs legal help but does not have enough budget to get one. Due to this, other developers gain interest in this and start creating their own legal chatbots. Meanwhile, there is still a diversity on the field of legalities and issues that every bot is focusing. This is why it is important to know the chatbots that you should consult and why you should use them.

chatbot companies

Revolutionizing the Legal Department

The success of chatbot companies in various industries is undeniable. In fact, e-commerce, small businesses, travel agencies and even the government services are now using bots as their front-line worker. As different fields start to build their own bots, it is still questionable if there would be a success on building an AI for legal services. However, this is proved to be possible by some websites who uses chatbots to offer knowledges about law.

Even if the law firms are still new on these digital ideas, they grasp the importance of it just like how revolutionary it is on the medical field. Thus, it is only natural for the people to start embracing the advantages of lawyer bots and chatbot companies. Moreover, there are even some people who are acknowledging the usefulness of these bots on handling their everyday life.  

How Lawyer bots can help law firms

Nowadays, it is undeniable how the bot is helping every sector cope up with the technological needs of modern people. However, some still do not have any idea why the legal services need chatbot companies to provide a wider perspective and a bigger hand to help people. Here in this article, we will help you note down all the advantages of using lawyer bots.

1. Legal chatbots lets people know your niche.

One of the common problems of any law firm is having people ask them for legal services that they do not provide. This is because people often thought that all lawyers know every nook and crannies of the law. However, the truth is that most lawyers have specialization such as real estate lawyers and divorce lawyers. Imagine building a firm for divorce cases and receiving calls and inquiries regarding crime cases. It could not only be a waste of time, but this could also waste your resources. This is where chatbot companies can help you.

Chatbot companies can be your best employee and business partner at the same time. It can help you build your niche in the industry and even connect you with interested clients. By automation and artificial intelligence, bots help law firms on answering repetitive inquiries of the customers. Due to this, you can filter the clients who are truly interested on the services that you offer. Moreover, you will not need to hire more people for admin tasks because your online chatbot can do this for you.

2. Lawyer bots can make your website friendlier.

Nowadays, it is only natural for law firms to digitize their approach on their possible clients. However, building a good website does not only mean good contents and design. You should also note that your website visitors should be able to get more information from this. But the problem is that legal terms and jargons may be a little too hard for an average person to understand. With this in mind, you might need a little help from chatbot companies.

If you have a lawyer bot on your website, they can help your visitors to understand some unfamiliar terms by explaining them in a simpler way. Moreover, as your website may be a little intimidating for some users, a friendly bot that is on its way to help anyone may come handy. Imagine them reading some of your blogs regarding legal issues and they found it hard to understand. It will not cost you much if you bot offers them help with it. It can also suggest contacting you for a more personal approach on their case.

3. Legal chatbots can make great use of your existing content.

Just like what was discussed before, having a lawyer bot on your website can be a good way to help your customers know more about your website. Most websites create numerous contents in order to create more traffic and bring more visitors on their page. This is also helpful to get in contact to more potential clients. However, if you want more viewers on your content, chatbot companies can also leverage your site’s information.

Lawyer bot can have access on all your contents such as articles, posts, videos, news, etc. As it scans them, it can extract useful snippets and even copy links. This will then be useful when it is having a dialogue with your potential clients. The bot can also suggest articles and give out links to them. Moreover, will not only help your clients but will also affect the image of your firm. Thus, it is really helpful to have chatbot companies on your law firm website.

chatbot companies

4. You get first-hand information about your clients.

Law firms do not only need to give out information to the public. More than this, it needs to know first-hand information regarding its potential clients. This is one of the reasons why you should have chatbot companies working for your firm. As it converses with its users and asks basic questions, the information regarding its users will automatically compile. These compilations of information will then be sent to you.

Moreover, the conversation that your lawyer bot is having with your potential clients will be really useful for the betterment of your firm and site. With bots recording their conversation with users, you can take note of the frequently asked questions of your clients. You can also take them as suggestions which will help you have better offers for them. This will not only improve your site, but also your firm.

Chatbot companies that you should check

Now that you know how chatbot companies can help legal firms, you might now be interested on creating one. However, remember that this will not be an easy task. You will need a more elaborate knowledge on how you can create an effective bot for your field. Moreover, it will also help to take note of the other lawyer bots around the world wide web.

DoNotPay

DoNotPay is one of the most recognizable names when it comes to lawyer bots. It is founded by Joshua Browder and originally intends to help people with issues regarding parking tickets. Sounds pretty simple, right? However, as time goes by, it became widely used by people and is known as the “world’s first robot lawyer.” Now, it is also able to help people with challenging parking tickets around the United States and even get refunds whenever there is a price drop on airplane tickets. Moreover, it will only take a few minutes to finish the whole process as the bot will only ask you a few questions and some relevant legal information to help you.

chatbot companies

VisaBot

If we are talking about multiple immigration issues, then Visabot can help you out. You can communicate with this bot via Facebook Messenger which is why it is very handy. There are different options for any help you need such as B2 extension, getting a green card and even a H-1B transfer. This lawyer bot will only ask factual questions and there will be a ready pre-written response that you can choose from. With all your answers, it will then analyze the situation and will give an appropriate advice to solve the immigration case.

Lexi

This lawyer bot is an Australian chatbot which has an expertise on creating non-disclosure agreement or privacy policy. It only needs to ask some questions and will use the user’s responses to give out useful advices and documents.

Get your chatbot companies with Herobot!

Herobot is a chatbot platform that can help you build chatbots in an easier manner. It will not require you any coding or other IT skills. What you just need is a witty mind to create the best lawyer bot that will surely help your legal website. We also offer pre-made templates for various uses. Moreover, Herobot offers cheaper deals without sacrificing the qualities of the chatbots they release. Check our website now and learn more about the world of chatbots.

build a bot

Top Reasons Why You Need to Build a Bot for SMM Today

Two decades ago, marketing was all about search engine optimization (SEO) and search engine marketing (SEM). But in the last ten years, social media marketing was born. Right then, it quickly took over other known strategies in various industries. Today, every marketing campaign is not complete without social media integration. However, the competition in this landscape also tightened through time. It ultimately paves the way for the introduction of new trends and tools. In this article, we’ll talk about the era of chatbots, particularly for the SMM. Let us see if this can convince you to build a bot after this. 

build a bot

Social Media Monitoring Bot: The Key to Better Business Engagement

According to most technology predictions, chatbots would soon become one of the most vital tools in terms of engaging with brands. Even the veteran marketers agree that it has the power to bring a paradigm shift in the landscape of digital marketing. With this, many decide to build a bot to help them in advertising.

Today, we are closer to the time when all people would treat chatbots as a vital marketing tool. Ultimately, people would depend on these innovative technologies to purchase what they need. May it be a product or a service, bots will be their number one assistant. Many developments are happening right now. When you build a bot in the future, they would soon become human-like. 

Once it happens, the landscape of digital marketing would be revolutionized. Also, people would become more dependent on chatbots. They would rather use bots instead of spending time on research brought by search engines. During this time, many branded applications would become obsolete. Moreover, users would opt to engage via messaging apps that are already helping them in unimaginable ways. 

Build a Bot: The Primary Role of Social Media Monitoring Bot

It’s not a secret that consumers are dramatically migrating from traditional social media platforms to fast-rising messaging applications. The list includes Apple, Slack, WeChat, iMessage, and perhaps one of the most popular, Facebook Messenger. The mind-boggling growth of these innovative messaging channels, when combined, actually beats that of the largest social media networks today. Well, these messaging apps offer to navigate their ways through intense competition. They exert less effort compared to conventional methods, but they get an increase in monetization. Who wouldn’t love these emerging technologies that save people from fatigue while improving ROI?

Moreover, industry analysts and data sources revealed that these messaging apps have taken over social media platforms in terms of signing up new users. This report is not surprising, as chatbots have made it possible. These social media monitoring bots have allowed people to search for valuable information using their preferred messaging applications.

Build a Bot to Revolutionize Your ROI

Aside from making routines more convenient for people when it comes to searching content, social media monitoring bot also augment the efficiency of the once laborious process. Well, developers today are making them customized. As a result, users no longer need to rely on Google search to find out information about specific products or services. They can simply build a bot and rely on them to do that and get their needs addressed quickly. 

Social media monitoring bot and other kinds of chatbots are one of the vital tools that can empower the core of digital marketing. Its concept opposes the traditional system of digital advertising wherein there is an engagement when clicking on an ad or playing videos. Today, engaging with chatbots is described as having a conversation with a human-like assistant. 

Why? It is because most people would agree that having personalized and fun conversation is more valuable than simply viewing a video or an ad. This new kind of engagement leaves people refreshed, educated, informed, and most of the time, entertained. With the help of chatbots, they also acquire a deeper understanding of the product or the business. So, why not build a bot for your business now?

Social Media Monitoring: What You Need to Know

Are you currently engaged with a brand or product over social media channels like Facebook, Twitter, and Instagram? Then there’s a high chance that your engagement and activities are being tracked by a social media monitoring tool. 

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Often, users think that social media monitoring is the same as social listening. However, these two shouldn’t be interchanged as they have different purposes. 

Social media monitoring is the act of engaging with users using a reactive manner. Brands monitor streams of topics, comments, mentions, and messages and rely on that information before interacting with users. Meanwhile, social listening can be described as proactive. Brands deal with larger pools of data and use them for sentiment analysis. The goal is to find out how brands operating in the same niche are performing. The findings can then be checked by social media analytics expert to find out any trend or pattern.

Notably, many of the known social media monitoring tools today also serve the function of social listening. However, people should still be aware of the significant differences between the two.

How does Social Media Monitoring Bot Work?

Social media monitoring is a straightforward strategy. A businessman must first identify the tool that would fit his brand’s needs. Then, they need to sync their social profiles and work on monitoring and data collection. Thanks to the introduction of social media monitoring bot, a businessman can put everything up and running without exerting much time and effort. 

Main Functions of Social Media Monitoring Bot

Collect Mentions

Collecting mentions and comments that pertain to your brand is one of the primary purposes of a social media monitoring bot. This tool would track all of your brand’s social activities automatically. Some bots even organize and filter data based on different metrics, such as likes, followers, and retweets. When this information had been collected, social media marketers can begin doing their jobs. 

Build brand advocacy.

Every brand’s goal is to acquire loyal advocates and customers. When you have a social media monitoring bot in place, you would be able to interact with these users in real time. Ultimately, you can show them that you are keen to build and cultivate a relationship with them. Remember, even a simple message that acknowledges your customers’ support has the power to make all the difference in your brand’s performance. 

Resolve customer complaints.

As a businessman, there’s nothing wrong in hoping that all people visiting your channel would be your brand’s advocates. However, we can’t deny that it’s almost impossible. Dissatisfied customers would show up in one way or another. During this instance, you can take advantage of your social media monitoring bot to settle the issue immediately. Once you can address their complaints in real-time, there’s a likelihood that you would convince them from preaching negative sentiment about your brand. 

Increase brand transparency.

One surefire way of enhancing user engagement on social media is to send and receive customer feedback. Let your social media monitoring both update your users whenever you’re rolling out new products or services. Then, ask them some questions that can help you enhance your latest offering. This method can not only strengthen your engagement with users, but it can also increase your brand’s transparency. 

Track topics.

A social media monitoring bot can also help you monitor and track hashtags and topics that are trending. When you are up to date with the latest happenings, you can easily spread awareness about your brand. Being armed with fresh information allows you to be a step ahead of your competitors. 

Showcase your brand’s story. 

Social media monitoring bot, just like other known chatbots, has a personality of its own. With the advent of technology, brands have the power to customize their bots, or we can describe it as adding a unique flavor, bringing a brand’s personality to life.

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The idea is to showcase the story of your brand in the most compelling way via a social media monitoring bot embedded in your digital marketing channels and networks. Once implemented, these innovative chatbots can attract reluctant users, engage them in fun and exciting ways, and ultimately captivate them with your story. Once you have successfully established an emotional connection with them, you have higher chances of translating those relationships into substantial growth. 

Build a bot with the help of HeroBot!

Whether you like to make the switch or not, chatbots are definitely here to stay. They are designed to change the essence of digital marketing. If you want to stay ahead in business, then you must consider these tools as an integral part of your marketing mix. However, keep in mind that just like the others, chatbots are not perfect. They also come with a set of challenges that can either make or break your business. 

To reap the benefits, you must ensure to get your social media monitoring bot from a reliable source. If you’re a newbie, perhaps you would want to visit Herobot. This chatbot platform can help you attract qualified leads and increase sales using their social media marketing bot and other automation marketing tools. Let the experts help you conquer the challenges that are usually associated with this modern technology, and you’ll be able to emerge victorious in the end.